After ios9 update my emails with attachments won't open and say "message not yet downloaded from server". They were there previously. How do I get them back?

I am from Germany and i write on german.

Seit gestern das IOS 9.2 raus gekommen ist, tut sich wieder einiges. Auch im deutschen Thread wird heftig getestet und diskutiert. Nach dem Update sollte anscheinend auch noch ein Neustart des Gerätes gemacht werden. Abwarten, was passiert. Die meisten trauen Apple noch nicht, was durchaus verständlich ist.

Gehe mal jetzt davon aus, das ich über die Beta Version berichten kann. Ich hatte mit den Betaversionen von IOS 9.2 keine Probleme. Daher gehe ich mal davon aus, das es gefixt ist. Hoffe mal, das Apple nicht diese Meldung von mir (zum wiederholten Mal) nicht löscht.

Ach ja! Ich hatte ja vor ca. drei Wochen an Tim Cook einen Brief geschrieben. Gestern wurde ich aus der Apple Zentrale in Irland angerufen. Mein Brief ist angekommen. Gerne wollte der Mitarbeiter (dessen Namen und Daten mir vorliegen) mit mir sprechen. Das ganze soll morgen stattfinden. Bin ja mal gespannt, was da raus kommt. Wahrscheinlich eine Entschuldigung und das ja nun das IOS 9.2 da sei. Meine alten Mails sind aber trotzdem verschwunden und die kann mir auch Tim Cook nicht wiedergeben.

Gruß,

Andreas

Ach ja! Ich hatte ja vor ca. drei Wochen an Tim Cook einen Brief geschrieben. Gestern wurde ich aus der Apple Zentrale in Irland angerufen. Mein Brief ist angekommen. Gerne wollte der Mitarbeiter (dessen Namen und Daten mir vorliegen) mit mir sprechen. Das ganze soll morgen stattfinden. Bin ja mal gespannt, was da raus kommt.

( three weeks ago written to tim cook. Irish apple office contacted and will contact customer tomorrow)

Bitte lassen sie uns wissen was darous wird. Dass mochtte schon interessant sein.

(please let us know what the result of this conversation is. It could be interesting)

W.E.G. wrote:

Still cannot view content of yesterday's sent messages.

Placeholders only.

Everything that was lost before will remain lost. The fix, assuming it will work, will stop it happening in future.

i would still recommend that a second email address is made and that all very important messages are copied to safety and vital SENT emails are bcc to oneself also.

The lesson I think we all have to learn from this is that you can no longer rely on your Apple device as your safe depository of your emails.Although i am now happy if this fix works, Apple have shown up their testing procedures as most inadequate and so, all this may happen again. So be aware and ensure you keep vital info safe in future. This is no particular reflection on Apple. But obviously they have their fair share of in house incompetence like any other company.

Once bitten, twice shy.

Im not sure how to use this site, but I too can not access my personal email. I can others but not my own. Could someone tell me what I need to do. I apoligize if I have posted this on someone elses board

iOS9.2 has not entirely (if at all) cured the POP email issues. There still seems to be a bug that is behaving inconsistently. I did the 9.2 install 24 hours ago and still have mail on the iPhone that arrived yesterday after the 9.2 update. However, several text only emails that arrived only 3 hours ago are now showing only the "message not downloaded from the server" text.

Oddly, numerous messages that were received in early to mid-November are still on the device in the Inbox, Sent and Trash mailboxes. Most of those contain a hyperlink or graphic, but there are also plain text messages that remained on the phone. As far as I can see there is no rhyme or reason to how this bug behaves.

Rontu2; RATS 😠

Lets wait and see what others come back with.

Useful if you can keep us informed whether this problem repeats in the next few days.

Unfortunately, I had the same thing happen to me just now. I had deleted all of the messages that had this issue and then just now I checked some of the messages and saw this same ugly place holder. These were purely text messages. I was not away from a wifi connection, just not on my iPad.

I had high hopes as the storage data for my email had increased. The only thing that I wondered about was it still shows only an IMAP set up for my email plus I have received several emails from my provider telling me about IMAP....

I sent an email to my advisor but have had little response from her so I don't expect a response.

double RATS

I found this in another thread: 😮

"mwalsh5757 Dec 9, 2015 6:33 AM
Re: This message has not been downloaded from the server. in response to TruffleKing

For me updating my iPad2 to 9.2 CAUSED this issue. It wasn't doing this before."

Its now very important we hear from all who have installed 9.2 please.

please keep us informed folks.

please all state in your messages your device type and POP or IMAP

I have a feeling that this is going to be important.

I'm wondering whether the install of iOS9.2 converted any mail account to IMAP as a default...

Rontu2 wrote:

I'm wondering whether the install of iOS9.2 converted any mail account to IMAP as a default...

Easy enough to find out. Go to Settings/Mail,Contacts,Calendars. Tap on an email account. Right at the top it tells you what kind of account it is.

I am using POP with comcast on my iPad Air. I didnt change it to IMAP.

Thanks, I should have looked there. The setting shows POP Account Information.

iPhone 6S+

POP email account.

Considering two emails, one in my INBOX and one in my SENT ITEMS......

24hrs ago IOS 9.1 Both messages visible.

23hrs ago Updated to IOS 9.2 - Messages still visible.

Now 23hrs after updating to IOS 9.2....

"This message has not been downloaded from the server" for both emails.

One of them has an attachment (the email in sent items) and the other doesn't.

My settings showed POP but I went in to add a new email to see what would happen and you have to do the work around to add POP. Besides it is too random in choosing which email content to delete though in my case it was a string of correspondence. not all of the conversations were missing, only the last 5.