You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 6 updated to ios9 screen goes black when I open an app

i recently updated my iPhone 6 to iOS 9. Every time I open an app now the screen goes black and I have to push the home button and click on the app again for it to work. Any fix ideas?

iPhone 6, iOS 9

Posted on Sep 20, 2015 1:14 AM

Reply
212 replies

Jun 22, 2017 4:55 AM in response to Jagspecial

I've been experiencing the same issue. iPhone 6 Plus going to black screen and having to soft reset to correct the issue (3 times in the last month). It just started this month. Also I've read where some have updated to 9.1 and it's corrected the issue. Well, I have the 10.3 update and I'm still experiencing the black screen. Also read, someone said to adjust the display screen from "standard" to "zoomed" and that corrected the problem for them. I will be trying that to see if it works for me. But, we shouldn't have to do that, it's an iPhone and we shouldn't have to change settings we like to correct an Apple issue with our phones. Trying the "zoomed" we'll see what happens...

Sep 22, 2015 1:33 PM in response to Cgdhar

Hi Guys, when you say that your screen goes black does it switch off? Because this is the issue I am having with my iPhone5 after the update to iOS 9. I have forced restart more times that I can count and have erased all contents and settings twice and then restored from ICloud back up prior to the upgrade and yet I still have iOS 9. Before the update I had no problems, now I have a useless piece of metal.

Sep 22, 2015 1:58 PM in response to PHKLM

Ah my problem is that the phone keeps crashing-for example is crashed twice in the last ten minutes, sometimes it won't switch on at all and then I have to plug it to charge it although it says that there is over 50% battery left. And 2 out 3 times it does't appear to be charging but losing power when plugged in (and I have tried it with all the different chargers I can lay my hands and its all the same, I have also checked to see if there is any debris and there isn't). I am at my wits end.

Sep 23, 2015 6:06 AM in response to Jagspecial

I am having this same issue and it is driving me nutty! Screen goes black when an app is opened and then I have to hit the home button to "reset" and then I can open the app. I also had the issue where my touch screen did not work at all after downloading iOS9. I did a restart by holding the homebutton and power button and that fixed the screen problem. Trying the reset again for this black out issue--that seems to have fixed the problem--at least for now!

iPhone 6 updated to ios9 screen goes black when I open an app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.