Jagspecial

Q: iPhone 6 updated to ios9 screen goes black when I open an app

i recently updated my iPhone 6 to iOS 9. Every time I open an app now the screen goes black and I have to push the home button and click on the app again for it to work. Any fix ideas?

iPhone 6, iOS 9

Posted on Sep 20, 2015 1:14 AM

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Q: iPhone 6 updated to ios9 screen goes black when I open an app

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  • by aarven,

    aarven aarven Sep 27, 2015 10:46 AM in response to leopinzon
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    Sep 27, 2015 10:46 AM in response to leopinzon

    same problem here... iphone 6 plus.

    first opening of an app ends in black screen...but swiping the windows from above and down works on the " black screen"

    apple please bring along a solution for this!

  • by Krlosmartinez,

    Krlosmartinez Krlosmartinez Sep 27, 2015 12:04 PM in response to Jagspecial
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    Sep 27, 2015 12:04 PM in response to Jagspecial

    Not only on iPhone 6, I have an iPhone 5 and have the same problem here. Rebooting just solve it temporary.

    I Have update to 9.01 and no solution. A restoration doesn't help neither

  • by francato,

    francato francato Sep 27, 2015 12:39 PM in response to Jagspecial
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    Sep 27, 2015 12:39 PM in response to Jagspecial

    I was having this same issue even after reboots as well. I read where someone else had tried rebooting by holding down home and lock buttons with no success. I performed the same action and have not had the issue return at all for about a day now. The difference may be that you must hold down both buttons until the screen goes black and then keep holding until an Apple comes up and then release.

     

    Working for me so far... Will post back if the black screens return.

  • by saunderscc,

    saunderscc saunderscc Sep 27, 2015 1:36 PM in response to francato
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    Sep 27, 2015 1:36 PM in response to francato

    This is occurring on my new 128GB iPhone 6s Plus running 9.0.1.  The braindead "solution" from AppleCare is to wipe iPhone, restore from backup.  Which does precisely zero aside from wasting several hours.  Remote diagnostics show no problems.  There are NUMEROUS folks on these support pages experiencing this problem across a variety of iPhone iterations running iOS 9. 


    I did NOT have this issue on my 128GB iPhone 6 running iOS 9 nor on 9.0.1.

  • by Pcm252,

    Pcm252 Pcm252 Sep 27, 2015 1:51 PM in response to Jagspecial
    Level 1 (0 points)
    Sep 27, 2015 1:51 PM in response to Jagspecial

    my iPhone 6 is doing exactly the same it seems to be OK until I make a call then the black screen appears.restarting the phone rectifys the problem until the next time I make a call.i wish I had never updated to iOS 9

  • by Waterdowner,

    Waterdowner Waterdowner Sep 27, 2015 3:36 PM in response to BobbyBigPants
    Level 1 (0 points)
    Sep 27, 2015 3:36 PM in response to BobbyBigPants

    there are 6 iPhones  4x5s, 1x5c, 1x5 in our house.  Only the iPhone 5 has the problem with the apps going to a black screen.  And Bluetooth calls seem to cause the problem.  The Bluetooth also say a call is disconnected right before a call is connected.

     

    I've installed ios 9.0.1 but it didn't solve the problem.  I'm attempting to downgrade to 8.4.1 in the hopes of fixing the phone. 

     

    When can a patch be ready?!!!

  • by ddddds9,

    ddddds9 ddddds9 Sep 28, 2015 7:40 AM in response to Jagspecial
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    Sep 28, 2015 7:40 AM in response to Jagspecial

    I have the same problem. Restarting iphone 6 (Home button & power button simultaneously) sorts problem out but after a while it happens again..Maybe a patch will come out soon.

  • by francato,

    francato francato Sep 28, 2015 7:49 AM in response to ddddds9
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    Sep 28, 2015 7:49 AM in response to ddddds9

    Hi, did you continue to hold the buttons until the screen goes black and not release until you see the Apple appear? Just curious, as I have gone for days now without the black screens upon app launch resurfacing.

  • by joannefromnewcastle upon tyne,

    joannefromnewcastle upon tyne joannefromnewcastle upon tyne Sep 28, 2015 7:59 AM in response to FlashGamer
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    Sep 28, 2015 7:59 AM in response to FlashGamer

    Hi - I had the same problem but I rebooted the phone and it seems to be fine now!

  • by DuncanF,

    DuncanF DuncanF Sep 28, 2015 8:03 AM in response to joannefromnewcastle upon tyne
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    Sep 28, 2015 8:03 AM in response to joannefromnewcastle upon tyne

    Have you received a phone call since your last reboot? It works for me until I receive a phone call then the black screen starts happening again

  • by Jgomezch,

    Jgomezch Jgomezch Sep 28, 2015 3:59 PM in response to Jagspecial
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    Sep 28, 2015 3:59 PM in response to Jagspecial

    Hello, i had the same problem with my Iphone 6, IOS 9.0.1, yesterday i contacted the Apple chat and there very help me.

    My problem was that the screen goes black but it still works, i was able to activate siri or open any app but with the screen on black

    I tried restarting the iphone but nothing happens so i decided to chat with the technical support from apple and they they indicated that i had to restore the iphone, as new iphone and then restore it with my last back up.

     

    IT WORKS!!

  • by Andyg1978,

    Andyg1978 Andyg1978 Sep 29, 2015 1:38 AM in response to Jagspecial
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    Sep 29, 2015 1:38 AM in response to Jagspecial

    So far I haev upgraded;

    iPad 3 - no issues

    iPhone 5s - no issues

    iPhone 6 - I got the issue with the black screen after you open a new application. So far I have peformed a reset of the phone (power and home for 10 seconds) and a full DFU restore and I still get the problem. Its intersting that this phoe is the only device with Bluetooth profiles, one Pioneer Car Kit, one Audi Car Kit and one Bluetooth headset (Damson Headbones).

    Going to try and delete these profiles and see if that makes a difference.

  • by thwalta,

    thwalta thwalta Sep 29, 2015 2:04 AM in response to Jagspecial
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    Sep 29, 2015 2:04 AM in response to Jagspecial

    Had the same problem until my wife borrowed my iPhone 6 for a day. She doesn't use TouchID on my phone so she used te passcode for a day. Seems to have fixed the problem for days now (including multiple bluetooth car kit calls). Maybe of some use for others.

  • by Andyg1978,

    Andyg1978 Andyg1978 Sep 29, 2015 2:13 AM in response to Andyg1978
    Level 1 (0 points)
    Sep 29, 2015 2:13 AM in response to Andyg1978

    Bluetooth profiles deleted - Have restarted phone as well. Seems to be ok at the moment. Will update when I can.

  • by Vanjin,

    Vanjin Vanjin Sep 29, 2015 3:47 AM in response to Jagspecial
    Level 1 (0 points)
    Sep 29, 2015 3:47 AM in response to Jagspecial

    Have the same problem.

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