ios9 update -> now touchscreen problems

YEs, I have made changes in touch accommodation in an attempt to prevent phantom touches and the like. It has not solved the issue for me eother enabled or disabled.

I had a strong feeling that they didn't replace my iPod in the Apple Store. The guy said, that know one had come in to the store, wt touchscreen issues, and that my device must be failing from age. It was two years old. He offered me a replacement device for $160. He took my iPod, into the back, and returned wt the same color iPod. It has occasional lag issues, similar to the ones my old had two months ago. Is there anywhere on my computer in time machine, that stores my iPods serial #, from before I went to the Apple store?

I have a disability, rely on the iPod touch as my PDA, and so went wt my brother to the apple store. I explained and demonstrated the touch problem, and the only thing they could do for me, was replace the iPod for $160, and never even offered to replace the screen. At first, because it still had some small lagging touch issues, and they replaced in the back, I thought it was the same iPod. I just looked it up the serial # in my iPod plist, and thankfully it is new. Still considering the problem is obviously the IOS update, and not the device, I wish that apple was able to provide a proper update, before I had forked out money. The guy in the store told me that 'no-one' had come in, wt touch problems. When I mentioned this forum, he said people that were having hardware problems, and not software issues, said that devices can just fail. My device is only 2 years old, so this isn't very good for the apple name.

Did you get your replacement phone successfully, and was it iOS 9.0 out of the box?

If it was iOS 8.x, did you update the iOS and did the same problems reappear?

I just got a replacement phone but I am worried about updating to iOS 9,and if it would cause problems again....

Anyone?

Do not! I repeat DO NOT upgrade to iOS 9 if you can actually help it. Wait for them to come out with the update that fixes all of these issues.

Oh common dude. You shoulda updated to IOS 9 right in front of them! Hoping the problem will actually occur!

I'd record myself updating to IOS 9 showing them the problem occurs just when the update finishes. You have nothing to lose. If it doesn't happen, you get the new IOS. If it does, you get a new phone.

Unfortunately the problem seems to take a little bit of time, to start occurring. At least it did for me. The problem didn't happen immediately after updating, but did occur the next day, and slowly became progressively worse wt time.

I spoke with Jonathan last week, I sent my phone out to them and I am currently waiting for my replacement. Anyone on here who spoke with Jonathan did their swap like this? if so did they send you a tracking number to track your new phone?

I spoke with Jonathan on Sunday 11/8, got my replacement phone on Tuesday 11/10, and boxed up and shipped back my old phone with the freezing touchscreen on 11/11. But I was OK with the placing a hold on my credit card - sounds like you were set up to have them send a replacement phone to you once they received yours. Jonathan actually called me again yesterday 11/15 to make sure all was well with the new phone, and to get my AppleCare set up properly on the new phone, with a refund for the balance on the old phone. It sounded like he hadn't received the phone I sent back 4 days earlier, so maybe it takes time to process within Apple. I did get a tracking number, and it was fedexed, next day delivery. If you haven't gotten what you expected, you should call Jonathan back!

I have not had any problems since my phone was replaced...

do you happen to have his number and extension, i dont have it any more

Did your new phone come with iOS 9 pre-installed, or did you update to it?

I am having a totally different problem now. The new iPhone I got was on 8.3, wanted to restore to previous back-up so I don't have to start over and lose all my stuff, but now it is stuck in recovery mode. Anyway, hopefully it will get out of that soon but I don't know if that means I have no choice but to update to iOS 9...

On one hand iOS9 seems to work fine for some people, but on the other hand...well I've personally experienced the problems it caused so I am skeptical. I'm really worried if I update it will just happen again.

Ok, so my new phone was stuck in Recovery mode and there was no other choice than to Restore and Update. Therefore it is now on iOS 9.1

So far there has been no problems.... really hoping that that will not change.

Will update if the problem comes back.

For those who are still under warranty I would suggest emailing someone higher. I talked to many people at Apple Support (chat, phone calls) and it wasn't until I emailed someone that there was more response and finally resolution. I would have been happy for them to just fix my phone, but in the end they arranged for me to send mine in and sent me a replacement.

If you are out of warranty I'm not sure if they would do that for you. I got my phone in Feb 2015 so it was still with-in 1-year.

It is boring: 2 year old iPad air 2, 128GB, same Problem, started after upgrade to iOS 9.1......

Sorry iPad Air One

Same problem here. Tried to update from 9.0.2 to 9.1, but exactly same thing happens... 😟😟 (iPhone 6 Plus 128gb)

🙂