ios9 update -> now touchscreen problems

I went into the Apple Store and they told me they had only seen this problem in the iPhone 6 plus. They have changed touchscreens and the problem has kept on happening. Apparently they think it is a motherboard issue (all of these problems people ae having). They changed my phone for a new one under apple care and everything is ok with a new phone of course. It's a hardware issue...and it's not the touchscreen!

Sorry, for me this is jumping to conclusions.

I reported this on an iPad AIR one, NOT on an iphone6.

With all reports it ONLY occurs with iOS9, NONE report it with ioS8.

So i can as strongly state it is NOT a hardware issue.....

I have a Iphone 5 and after I uptaded to iOS 9 my touch screen stopped working. Does anyone know how to fix it?

Is it possible to downgrade to iOS 8?

Thanks.

I had the exact same problems since updating to 9.2 on my Iphone 5s.
I changed Autolock to NEVER. Now the problem is gone! Thank God!

I had this issues for weeks now, freezing touchscreen was only the beginning. Two weeks ago there were phantom touches which were creepy and made me think I had a virus. This thread led me think iOS 9 was the reason, waiting for a fix.

Showing my phone at the Apple Store was not a success:

I couldn't demo my problems, everything worked normal. Plus I was out of warranty with my September 2014 iPhone 6 Plus.

but they did a touch screen check where I to play a "paint it blue" game to test the display. It showed some defects so they offered me a display exchange for 135€ But recommended trying a free repair by my provider (which turned out to be complicated/impossible after the first year of warranty).

The next week or so it got even worse, couldn't even take some calls because of the defect. I tried iOS 9.2.1 beta, did a complete reset, tried to deactivate some suspicious services mentioned here, no success.

I recognized that the problems occurred in situations where I had bad signal. The Apple Store was in an area with particular good signal. Back in the garage my phone went crazy again.

So today I went there again to let it get fixed, the test was repeated - no error this time but I insisted that it was a real problem.

4 hours later I got it back, no problems so far.

The apple technician told me phantom touches symptoms were always fixed by a display exchange, so no need to exchange the main board, too.

I have an iPhone 6 Plus which to date has been great. Based on my previous experiences with the iphones 4&5, I tend to wait for a long time to install any iOS upgrade on my phone as i have always encountered a few issues if I install straight away.

However, after installing the latest iOS update, 9.whatever, I am absolutely appalled that this iOS update was released. I spend half the time waiting for my iPhone to reboot as it keeps rebooting on its own, the other half of my time I have to reboot myself as the touchscreen does not work!!!!!!! Then when it does work, for instance, typing this message, the predictive text doesn't even work. For example, I start typing the word 'iPhone', select iPhone from the predictive text, but all it does is add a space after 'ip'. I shudder to think what other issues there are, so the plus side is I wont know as using my phone at the moment is limited. Then there double caps when texting, eg. ANdrew, then there is deletion of the last letter in the last word of a sentence when for example adding an exclamation, eg Bullshi!

But the biggest frustration I have is convincing my senior management staff to switch from Samsung to iPhone only for them to get their phones and experience the same ********. This is not acceptable!

PLEASE FIX THIS NOW!!!!!!!!!!!!!!!!!!!!!!!!!

Out of interest. How long did it take for them to come to that conclusion and agree to give you a new piece of kit as I think I am having pretty much the same issue?

I was having the same issue. But they just replaced my phone. - I guess i got a nice person. I had been in the store previously while my phone was under warranty and they did not replace. I was 68 days past my warranty but I guess since they never replaced it the other times they figured this time they could cut me some slack. I was happy. But it ***** to have to go through all of this for the price we pay for apple products.

Yup me too, crashing iphone 5 with iOS9. I was using iPhone since iOS4, And this iOS9 is the worst iOS can be.

Honest.OK Apple 6s is nice, but please Apple i need my iphone 5 working.

I think the iOS Apple Software has gone to something uncontrolled bug problem due big size of the iOS 9 coding.

I mean this, problem, the ghosting crazy touchscreen!

the best way to get around without paying Apple for something new, is get the phone to DFU! seek on youtube.

Flash it as a new device. Dont restore the backup. Make sure all doc/photos was copied before DFU

But it will later happen as the memory filled up, and days iphone used.

Have the same issue with my iphone 6 running ios 9.2. Reset to factory, reboot, no use. My phone is not usable now. I have been going without a phone for days. My iphone is now a piece of junk. Should Apple somehow take some responsibility for this?

I have this issue since November. I can't use my Iphone 5 anymore. Apple have to solve this software problem,

or replace the Iphone's with this problem. Does anyone know something about it? How to fix?

Same problem here. My iPhone 5 had handled very well all software upgrades, so I had no reason not to install iOS 9. That's when the problems started: screen freezes, wrong applications open, etc. A couple of times, I even had some silly SMS sent because random letters were being written. Quite embarassing. It feels like the touches on the screen accumulate without working, but eventually the actions mix up and random things happen in the end.

I don't see why this would be a hardware problem and since my iPhone worked fine prior to the iOS 9 install.

i am having this same exact problem

Hi.. What if my Home button does not work? It hasn't been working for some time and I use the assistive touch on my screen. The rest of the touch screen does not work as of this morning. I can press and hold the Sleep Wake button but it does nothing but lock my phone. so now im stuck on my text messages and all a sudden my assistive touch doesnt return me to my home screen and siri aswers but does nothing. Unfortunately, my battery isn't draining fast enough so it can just reset on its own. I'm afraid though that once it's drained, it may never power back on.

So long story short, I can't power down or force restart my phone. Please help.

I have an iPhone 5s

Thanks, Lagani

if the home button not worked, or power button not worked also, it is out of the scope of this thread problem. Probably hardware problem. Try a restore maybe it help.