AMD RADEON R9 M290 (not 295, 295x or 290x) driver problem on windows 10

My case number is 23668742

alexfromcuenca wrote:

Yes, for this reason, it is a deep problem, not a simple like it seems.

It is some type of incompatibility with some kind of hardware specification in the video card and you are in the lucky group. But we are in the other group with the same problem without solution yet...

The same card works at 5K on the OS X side. Suspecting hardware is not an easy solution. AMD/Apple have a bad track record with the 2011 AMD GPU recalls due to bad packaging and heat issues. Creating a bug report is the safest method.

Great!, Please if you receive news about this bug, let us know here. I will do the same. I hope that this problem will be solved ASAP.

Thanks ccc1325.

I have had Apple online support working on this since October 12, and this week brought it in to an Apple store, I am sorry to say that in the end, after a visit to the Apple store no solution was ever found...

but they were super nice to me about it and let me exchange it for a slightly newer model. My new iMac now has a R9 M390 graphics card instead of a M290... and guess what? It works perfectly.

I still suspect that Boot Camp 6.0 needs an updated or fixed AMD driver for that M290 issue... but what do I know. I gave up.

I wish you guys better luck

Hey Pfowkes Do you have iMac model 472 (mid range late '15 27 inch model with R9 390) ? How did you get your graphic card to work on boot camp ? I have the same model, and have driver compatibility problem on boot camp windows :/ it is not detecting the card, just as OP described it for the older 290 model.

Roof. I hope you have better luck... I went through 2 months of agony and frustration with my M290 card, until me and Apple support gave up. I used to start off with a message like "No AMD Graphics Card was detected..." and then trying to even start Catalyst would respond saying "No AMD GFX card could be found"..

Let me over-share some info... you never know what may be helpful.

First of all my computer is a iMac (Retina 5K, 27-inch, Late 2015), 3.2 GHz Intel Core i5, Memory 8GB 1867 MHz DDR3, AMD Radeon R9 M390 2048 MB

as for install... I did every trick in the forum for my M290 with no luck... this one simply worked... This is what basically I did. Update Yosemite to El Capitain. I made sure that my BootCamp was upgraded to Ver 6.0. I bought a new digital ISO copy of Windows 10 (it was not an upgrade from 7 or 8.1). I ran BootCamp with simply the Assistant doing everything for me. When Windows was loaded on my partition (of 250GB) I immediately updated Windows as 10 had a massive service pack... After all of that I was up and running and tested the GFX card by playing Batman Arkham Orgins at 4K specs and it has been running very well, really well actually.

I feel your pain and I hope for better results for you.

PETER

Thank you for your comment m8.

I did everything like you said and I do have exactly same specs as you have, and a fresh copy of win 10 as well. It is still not working though. Code 43 error.

Shame on Apple, ehh.

der_steppen_wolf wrote:

I did everything like you said and I do have exactly same specs as you have, and a fresh copy of win 10 as well. It is still not working though. Code 43 error.

Shame on Apple, ehh.

You are the second person to say that today I have come across. It is very surprising that Apple is being blamed, while the owners of Windows OS (Microsoft) or AMD (who built the Apple variant) are being excused? Apple wrote a new TMCON for the 5K resolution for some of these GPUs.

Is there no Dell, Sony, HP, Asus, Gigabyte, Lenovo which can run on 5K with the same GPU family?

Ihave windows 10 anniversy edition finnish not working (error 43).

Waiting new bootcamp driver to released.

over a year later and still no update or fix? I have been working on bootcamp for the last 2 days, i wish i would have researched first EXCEPT that Apple support sites says that 27inch 5k Mid 2015 supports Windows 10, which it clearly does not FULLY support it since the graphics card doesnt work.

I dont expect Apple will exchange my iMac for a model that will support Bootcamp like the other poster :/

yes, much time has passed, but no fix (error 43) on r9 m390.