After updating to iOS9 I can not sign into iCloud and restore my backup. Now I do not have access to anything on my iPad air. Any way to fix this?
iPad Air, iOS 9.0.1
I resolved this after speaking to Apple Support. The following does not delete any data or media. It will remove things like background, screen lock pin and wifi authentication - you'll need your WiFi password to hand before you do this.
1. Select Settings--> General --> Reset --> Reset All Settings
2. Confirm Reset All Settings
3. The phone will restart. Takes about 2 minutes.
4. Once restarted, go back inot Settings --> Wifi
5. Re-select your Network and enter your password
6. Re-try logging in to iTunes and/or iCloud with your username and password.
This worked for me. I hope it works for you.
Remember to re-add your screen lock password.
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I tried to move my iTunes to another user. ****, now I have duplicate empty playlists and music that supposedly is being shared (under preferences) but isn't.
umm, my mom has the same issue with her ipad but ur solution didnt work
thanks that actually worked ‼‼
Thank you for this answer!! I have spent 2 days trying everything. All I had to do was fix the time and date. Ugghh
No. I am still getting
UPDATE: Now I can't install updates. At least that used to work. Now that doesn't either.
Couldn't one go to the keychain and delete the web certificates? I haven't a clue as to which are legit and aren't anyway.
I followed that step by step and now I cannot sign back into my account
Hazewalker wrote:
I followed that step by step and now I cannot sign back into my account
Easy solution. I tried almost everything. The problem isn't apple it's just the time setting. Make sure your iPad time and date setting is correct including your time zone. That's simple.
This solution really helps!!
Go to appleid.apple.com, edit & disable the two-factor authentication in security. Signout from icloud in phone and re-login..works!!!
Exactly what I ended up doing and it worked perfectly!
Didn't work. Now I can't even sign in to Apple ID. Get the exact same error message. :(
Easy solution. I tried almost everything. The problem isn't apple it's just the time setting. Make sure your iPad time and date setting is correct including your time zone. That's simple.
Verification failed : There was an error connecting to apple id server
