Verification failed : There was an error connecting to apple id server

After updating to iOS9 I can not sign into iCloud and restore my backup. Now I do not have access to anything on my iPad air. Any way to fix this?

iPad Air, iOS 9.0.1

Posted on Sep 24, 2015 9:01 PM

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Posted on Jan 7, 2016 1:44 PM

Same problem as you, none of the suggestions helped. I fixed by going to "manage your Apple ID" and changing my password, then entering the new password on the phone.


I think maybe Apple changed their requirements for passwords -- as I was changing mine, it said I had to use both 1 uppercase letter and 1 number, neither of which my old password had.


So maybe that shift made my old password invalid on the new system even though it was still a correct password. Talk about a stupid oversight.

207 replies

Dec 10, 2017 11:20 AM in response to Johny Peusch

If you have Disney Circle or some other child filtering on, please make sure they have access to the icloud website via safari. I had my son's device paused and the error message was less than helpful. Once I unpaused his device it worked. So my advice is not only make sure you are connected to wifi, but you can also bring up the icloud website via Safari.

Apr 7, 2016 2:26 PM in response to dsXCBVzxcbzfdb

😁 Guys, Hello there!


This issue is related to the iPhone/iPad network settings, mostly happens when there is a network related change or any other change in the software like an update or new Applications running in background.


This issue can be sorted by simply by doing Network Settings Reset from Settings > General > Reset Network Settings > Confirm.

If this doesn't fix the issue, please comment below.


CHEERS!

Apr 7, 2016 2:27 PM in response to Nadav Zisin

😁 Guys, Hello there!


This issue is related to the iPhone/iPad network settings, mostly happens when there is a network related change or any other change in the software like an update or new Applications running in background.


This issue can be sorted by simply by doing Network Settings Reset from Settings > General > Reset Network Settings > Confirm.

If this doesn't fix the issue, please comment below.


CHEERS!

May 2, 2016 3:00 AM in response to dsXCBVzxcbzfdb

I read through all the posts as I had a similar problem. It took a lot of steps to finally sort out the problem but I got there in the end!

Got error message: Verification error - cannot connect to Apple ID Server

I changed the Apple ID Password via my PC

Turned off the wifi, logged off from the router and logged back in again

Changed the date and time

Turned the wifi on and off again

Then I got a new error message: An unknown error occurred

I then reset my iPad (held the square button and start down) and to my amazement after trying each of the above steps finally it had worked!! Thank goodness for that! 🙂

Thanks to everyone who posted before me as using all the comments I got there in the end and hopefully this will help someone else before they rip their hair out!

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Verification failed : There was an error connecting to apple id server

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