Verification failed : There was an error connecting to apple id server

After updating to iOS9 I can not sign into iCloud and restore my backup. Now I do not have access to anything on my iPad air. Any way to fix this?

iPad Air, iOS 9.0.1

Posted on Sep 24, 2015 9:01 PM

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Posted on Jan 7, 2016 1:44 PM

Same problem as you, none of the suggestions helped. I fixed by going to "manage your Apple ID" and changing my password, then entering the new password on the phone.


I think maybe Apple changed their requirements for passwords -- as I was changing mine, it said I had to use both 1 uppercase letter and 1 number, neither of which my old password had.


So maybe that shift made my old password invalid on the new system even though it was still a correct password. Talk about a stupid oversight.

207 replies

May 20, 2016 6:49 PM in response to dsXCBVzxcbzfdb

I had the same problem on my son's iPad mini. I rebooted the iPad, then went in as other posters suggested to settings and reset my settings. It worked and I was able to get into the App Store and iCloud.


ALSO--I use Amazon Cloud Drive. I was uploading files on my desktop computer to Amazon Cloud Drive. I don't know for sure, but maybe this was conflicting with signing into Apple's iCloud and app store in my son's iPad Mini. Not sure because I'm not an technical expert. But just to make sure, I logged off the Amazon Cloud Drive before rebooting my son's iPad and resetting the settings.

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Verification failed : There was an error connecting to apple id server

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