Verification failed : There was an error connecting to apple id server

After updating to iOS9 I can not sign into iCloud and restore my backup. Now I do not have access to anything on my iPad air. Any way to fix this?

iPad Air, iOS 9.0.1

Posted on Sep 24, 2015 9:01 PM

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Posted on Jan 7, 2016 1:44 PM

Same problem as you, none of the suggestions helped. I fixed by going to "manage your Apple ID" and changing my password, then entering the new password on the phone.


I think maybe Apple changed their requirements for passwords -- as I was changing mine, it said I had to use both 1 uppercase letter and 1 number, neither of which my old password had.


So maybe that shift made my old password invalid on the new system even though it was still a correct password. Talk about a stupid oversight.

207 replies

Dec 6, 2015 10:23 AM in response to dsXCBVzxcbzfdb

I have followed ALL the suggestions and still no go!!! When I try to log out of icloud or itunes, it gives me the pop -up. When I enter the password, the box "shakes" indicating the password is not valid. A geek friend told me to log on to my icloud acct on another computer to see if the password is still valid - I did and the password is still valid!!!

How can I log out of anything if the ipad is not recognizing my password?????

This is beyond frustrating. 😠

Jan 8, 2016 8:47 AM in response to dsXCBVzxcbzfdb

I got a 6s recently but i wanted my photos from my 5c back without the rest of the apps and stuff so I backed up my 6s to iTunes on my macbook and then wiped it so I could restore my 5c backup onto it. I got all the photos i wanted imported to my mac and went to reset my phone again so I could restore the 6s backup I just created but every time i try to enter my Apple ID password it comes up with the error connecting to Apple ID message?

I tried to reset it through iTunes on my mac but I need to turn off Find My iPhone which I can't do without entering my ID password which keeps getting rejected?

I know the password works and it complies with the new password requirements?

Apr 18, 2016 1:14 PM in response to colthier

How do you reset the network? my iPad says it's connected to my usual network, however I keep getting that same error "There was an error connecting to the Apple ID server". Apple support said the servers were up and no maintenance was scheduled, nor has it been down at all today and I still can't get past iCloud log in. I fixed the time, changed my password, and finally ended up manually restoring my iPad with the help of Apple support. But it is stuck on iCloud sign in now, from the iPad set up post-restore. 😢

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Verification failed : There was an error connecting to apple id server

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