Verification failed : There was an error connecting to apple id server
After updating to iOS9 I can not sign into iCloud and restore my backup. Now I do not have access to anything on my iPad air. Any way to fix this?
iPad Air, iOS 9.0.1
After updating to iOS9 I can not sign into iCloud and restore my backup. Now I do not have access to anything on my iPad air. Any way to fix this?
iPad Air, iOS 9.0.1
I resolved this after speaking to Apple Support. The following does not delete any data or media. It will remove things like background, screen lock pin and wifi authentication - you'll need your WiFi password to hand before you do this.
1. Select Settings--> General --> Reset --> Reset All Settings
2. Confirm Reset All Settings
3. The phone will restart. Takes about 2 minutes.
4. Once restarted, go back inot Settings --> Wifi
5. Re-select your Network and enter your password
6. Re-try logging in to iTunes and/or iCloud with your username and password.
This worked for me. I hope it works for you.
Remember to re-add your screen lock password.
If you have Disney Circle or some other child filtering on, please make sure they have access to the icloud website via safari. I had my son's device paused and the error message was less than helpful. Once I unpaused his device it worked. So my advice is not only make sure you are connected to wifi, but you can also bring up the icloud website via Safari.
Ive just restored and was hoping to go to a back up. It restores and goes to the back up then it reboots and I unlock and it says update completed please sign in, so I do then my iphone 5C global says please try agian later???? What do I do
My iPhone 5 still says it cannot connect to iCloud server. I've tried the following:
- Logged off and reconnected to WiFi
- Reset time and date
- Changed apple ID password
- Logged off through iTunes/App store and tried to log back in
- Tried logging in to iCloud using only cellular data
- Turned off all VPN-related apps
- Reset network settings
My phone is backed up on iCloud, I'd like to restore it through iTunes, but because I can't access iCloud settings through my phone, I can't shut off Find My iPhone and it just stops there. This catch-22 merry go round is driving me nuts!
Mine Is experiencing same problem, enter the password for Apple ID identification, and no wifi or 3G appears to work for safari or anything
tried forgetting the network, the date and time appear correct
The wifi is showing up as connected, but it is not connecting
superconfused
Am using iPhone 5
Thank you for this: I don't know if it was coincidence or not, but doing this step actually solved the problem for me...and this was after a half hour of prowling the web and then 45 minutes on the phone with Apple support person who did NOT know what he was doing and was reading instruction manuals over the phone to me. I have to say, this is one reason I long ago gave up on buying apple care. I've purchased a macbook pro recently, along with an ipad pro and just got an apple watch and none with purchased extra apple care....waaay too many calls to apple support where the people knew less about the devices than I do. Thank you for posting this and glad it solved it for me.
I've already reset my network settings - after I exceeded my data plan using cellular. I've been having connectivity glitches off and on since my phone froze in July but especially now since the last IOS update. I don't want to keep having to reset my phone because I cannot connect to the apple ID server. I've turned my phone off and back on. I've disabled and then enabled my Messages. I've signed out and TRIED to sign back in to iTunes and App store but I still keep getting the message that "there was an error connecting to the Apple ID server." Now what?
"Verification Failed... There was an error connecting to the Apple ID Server" and constant requests over the past few months now on my MacBook Air, my iPhone 5S and my iMac to sign into iTunes is not only driving me nuts, but is VERY CLOSE to making me go to the AT&T Store and canceling my iPhone 7 and getting a Samsung.
Then, add in the complexity of trying to listen to iTune purchases I have made over the years and not being able to access the music I bought... (I'm now buying all my music through Amazon)....
My first Apple computer was a LISA I bought in 1983. Been an Apple fan for decades BUT the last few years have been nothing but frustration.
Hey, Tim Cook! Can you here me now? If you can, do you understand what "Adios Apple" means?
My problem is that it doesn't even allow me to sign out of my account!! It's making me give my password for that and when I do, it says that they can't contact the apple server! I literally just switched to an apple device for the first time, and I guess this is what regret feels like...
I need help as well! I can't get logged into my MacBook Pro!! It's saying my password is incorrect then when I try to apple reset it's telling me the verification failed. There was an error connection ... etc. help I have finals!
You know this sounds like a lot of voo doo to get a high tech item to work. I'm having the same problem getting my wife's new iPhone activated and I'm about ready to chuck it out the window and get her an Android. I've NEVER had this much of a problem doing something as simple as trying to restore a backup on an Andriod. What a joke.
i'm having the same problem. any fixes?
Thank you! It really was that simple.
Did not work
I have the same problem with my iPhone 6. Did you find a solution?
Thank you! Your solution worked for me.
Verification failed : There was an error connecting to apple id server