After updating to iOS9 I can not sign into iCloud and restore my backup. Now I do not have access to anything on my iPad air. Any way to fix this?
iPad Air, iOS 9.0.1
I resolved this after speaking to Apple Support. The following does not delete any data or media. It will remove things like background, screen lock pin and wifi authentication - you'll need your WiFi password to hand before you do this.
1. Select Settings--> General --> Reset --> Reset All Settings
2. Confirm Reset All Settings
3. The phone will restart. Takes about 2 minutes.
4. Once restarted, go back inot Settings --> Wifi
5. Re-select your Network and enter your password
6. Re-try logging in to iTunes and/or iCloud with your username and password.
This worked for me. I hope it works for you.
Remember to re-add your screen lock password.
Yup! This happened and fixed the problem! Thank you.
Thank you so much you saved my bacon 🙂
I had tried all the methods that were suggested and none of them worked for my phone. Thank you very much.
This was it!!!!
mine is still doing it
That just ***** that such a simple change could disconnect you from Apple iTunes Store, but it fixed my son's iPod. THANKS!
GOD BLESS YOU. YOURE THE ONLY ONE THAT WAS ACTUALLY USEFUL COMPARED TO EVERYONE AFTER 24 HOURS OF SEARCHING FOR A SOLUTION
THANK YOU SO MUCH!!!!! I was FINALLY able to log on with my apple ID...thank you!!! 🙂
This did not work for me, I continue to receive the Verification Failed: There was an error connecting to iCloud 😟
Same here
Yes, I thought of this too, but to sign out of my Apple ID, I would have to input my password and that's were the problem is. It tells me that there was an error connecting to the Apple ID server.
That did not work for me. I even tried creating a new Apple ID.
You might want to start your own post since this one is from last year. A new post would be much more visible. You can link to this one.
why its wrong? im very sure of my username and password ???????
You might want to start your own post since this one is from last year. A new post would be much more visible. You can link to this one.
Verification failed : There was an error connecting to apple id server
