My iPhone stops playing music when taking photos?!

Heads up. Apple doesn't check these boards. If you have issues you need to leave them at www.apple.com/feedback.

Good idea. I just left them feedback. Hopefully if others report the bug too it should get them to take note and try to fix the issue.

Thanks! I just left feedback there too.

Still not fixed in 9.1 just released. Really irritating. I always listen to music. So now I have to choose: listen to music or taking pictures. A real step back.

Hi all, I wanted to give you my final update. I returned my iPhone 6s and got my refund today. To see its not fixed in 9.1 just conforms what I suspected that it's not likely to be fixed I think. I suspect the new camera may use so much processing power that it has to pause the sound. i also had a number of other issues with the phone being buggy and bad battery life even with some features off that would cause that. Im also not a huge heavy user so that was an annoyance to barely get 12 hours out of thr phones battery constantly.

Im really a bit sad and frustrated that its come to this. Apple used to make really good products that just worked. In the past 2 years I think the software has become more buggy and the features are not that amazing for the huge premium that Apple charges. The cost for memory upgrades in the iPhone left a really bad taste in my mouth and just added to my final decision. The fact they also have nearly $200 billion in cash sitting in the bank because they don't pay taxes and use slave labour and causes governments worldwide to cut pensions because of this tax avoidance has also affected my decision.

To top it all off why has no one at apple tried to use this forum on an iPhone and realised they need to fix it so it can be viewed easily?! Why not an app even?

I'm so over apple now. Bring back Steve jobs or someone who cares again.

I'm really wondering if it's a hardware issue now that it wasn't fixed in 9.1. Like the camera is internally always recording video and this disables the sound.

I just found out you can use other camera apps that won't stop the music - like Retrica and some other apps I tried. Those did stop the music before the 9.1 update, so I guess Apple did fix a bug in the framework, but forgot to fix the camera app itself.

It really does suck. I just went on vacation and was walking around town. listening to some music, and wanted to take pictures and every time I switch the camera on the music stop. I understand that the camera is set to video or live photos, it should automatically stop the music, but non otherwise the way it used to be. It's a major thing for me. Please apple FIX IT!

Just updated to to iOS 9.1 hoping this would fix the music/camera issue but sadly no change. Went to the Apple Store where the assistant tried to restrain a knowing grin when I mentioned the problem - which he described as a 'feature'! When I ask what possible advantage this 'feature' could be to me he began to scrabble around within his scant knowledge to try and come up with something - but it looked painful so I put him out of his misery and left. Just off the phone from Apple Support with the same result - a lot of silence and little else. I can only suggest we all, as I have, fill out the feedback form as many times as we can - and in the meantime ProCamera app will be my default camera since it kindly allows me to listen to my music AND take photos (clever thing) until this is sorted. It's truly dumb.

great ! but "I got my phone working again" does not help. HOW did you get that to happen?

OK, I have submitted feedback twice (once before the OS update to 9.1 today, then afterward when the update didn't fix it).

I also called Apple support and got a lot of silence and blankness before I eventually got bumped up to a "senior advisor," who actually asked for the link to this discussion and read the topic while we were on the phone, then forwarded his synopsis of the problem upstream to his engineers. He said that I can let you know that "Apple engineers should now be aware of the problem." Fingers crossed.

PS the ProCamera app (thanks for the suggestion chrisfromhove) does NOT have this issue, so that reassures me that it's not a hardware problem. Annoying to have to pay 5 dollars (and deal with the in-app purchase thing, which is distasteful to me) to have a usable camera, though.

Thanks for doing the legwork. Hopefully they'll take notice. I have submitted feedback as well.

I've also filled in a feedback form - and had two chats with support - one was a bit dismissive (took the 'it's a great function' line which annoyed me) - the second guy was a lot more helpful - concluded it must be connected to live photos and definitely software - according to him anyway. We agreed that having audio on live photos was a bit dumb anyway - a couple of seconds of background white noise doesn't add much! He too is filing a report so we may get there in the end. I also did a comparison and the ProCamera photos are of equal if not superior quality. Pain in the bum though .......

Hello

same issue here, called apple in Sweden and was directed higher up in the chain to a Senior Technical Advisor. At least something...

I'd really want this solved ASAP, no problems with either my 5s or my iPad Air.

Since i do a lot of street photographing with inspiring music in my ears this bug really ***** and if i knew of it i wouldn't have "upgraded" my iPhone until this got sorted.

Keep reporting to Apple people!

The more, the faster they hopefully solve this.

Greetings / Jocke

Here's an update: The Senior Apple dude phoned me back for some clarification of some details (at the request of the engineers), and over the weekend contacted again and I sent captured video from the phone (showing how the podcast stops playing when the camera opens) as well as the diagnostic logs from that session on the phone to Apple. So they do appear to be working on the problem actively.

Oddly, I am now able to use the camera whilst on a voice call - that was not possible before (the camera not working when on a phone call was the first part of this issue that I noticed). I haven't updated software (there haven't been any updates released) during the time the camera went from not working during a phone call to working during a phone call, so it's not clear how THAT happened.

But the main part of the problem persists: opening the camera (or most apps that use the camera - Instagram, Facebook, etc) will stop audio playback, even with Live Photo turned off.

Apple's on it, though, from what I have experienced with the follow-up from Senior Apple Dude! I expect an update will follow...