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My iPhone 6s home button is really hot and the device won't turn on

i have had my phone since Friday, and this morning when I woke up the home button was burning hot and the screen is just black. I went to bed with it working just fine last night, plugged it in to charge, and now it won't work. Nothing else is hot, not even the charging port, just the home button is on fire. I have had the phone unplugged for an hour and the button is still on fire. I had just made the choice to switch from a Samsung to this iPhone and need to say it makes me slightly regret my choice because I have always known that apple products have tons of issues. I an not happy that I have had this phone for less than 5 days and this is happening. Anyways, is there anything i can do to fix it without having to go into the apple storeI did not finish setting up my iCloud, so to lose all of information because of a defective phone will not make me happy.

iPhone 6s, iOS 9.0.1, null

Posted on Sep 29, 2015 8:04 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2015 7:35 AM

Take the phone back to where you bought the device. That is what warranties are for.

339 replies

Jun 1, 2016 2:28 PM in response to JazzieFayy

Have had my iPhone 6S 64gb for about 8 days and this just happened to me and I literally freaked out considering I'm going on a long trip soon and thought my iPhone somehow fried. I don't care what an Apple employee tells you ANY part of the phone getting that hot is NOT GOOD at all.


I'm hoping to get it replaced at an Apple store during my trip because that's a bad sign after just 8 days when I had a 6 Plus a year and a half and never had that issue once.

Jun 1, 2016 3:24 PM in response to theuserenjoys

theuserenjoys wrote:


Not the person you responded to but why are you judging someone for doing what they want with a device they used their own money on? Plus doesn't Apple love to tout how much Children love their devices and how they're used in schools?

Because I have opinions and some common sense. Small children also think antifreeze tastes good and putting putting pebbles up their nostrils is fun. Should we let them do that, too? You're average 1 ½ year old is not considered a school aged child.


My opinions are not necessarily the same as Apple's. And, even if Apple had an ad where toddlers were left unsupervised with iPhones, that wouldn't mean parents should construe that as parenting advice.

Jun 6, 2016 9:54 AM in response to JazzieFayy

iPhone 6s 128gb. This happened to me this morning. When I set my alarm at 10pm last night my phone was fine and charged to about 80%. I woke up at 7:15am (I am supposed to be at work at 7:30 mind you. Thank goodness I get iMessage my boss through my iPad) to no alarm and my phone not working. My home button was very warm to the touch. I tried to reset it by holding the side button down & home button at least 50 times. I went to the AT&T store and of course it turned on for them doing exactly what I did. AT that point my battery was at 12%. I bought my phone on 1/1/16. Not even 6 months old. Now I have to go to the Apple store to see what and if there is a problem. From reading these other posts I am assuming they will find nothing wrong with it. I am still making payments on this thing. I am not a happy girl.

Jun 7, 2016 5:27 AM in response to mupet0000

So frustrating! I called Apple yesterday and she told me to make an appt at the closest Apple store. She said they will probably give me a new phone since I've only had it for 5 months. From reading through posts I noticed that someone mentioned something about it being possibly caused by the fingerprint option. Which I did have on. So for now I turned that off until I can get into the Apple store. Which of course isn't until Thursday evening.

Jun 8, 2016 8:33 AM in response to JazzieFayy

Same thing just happened to me, my phone was charging but at 100% I unplugged it and took off the case thinking it was over heating but the rest of the phone was normal temps true, just the home button was extremely hot. My phone is fully updated to the iOS 9.3.2 and I can't get to an Apple Store as I live 2 hours away from the closest store with no car. I hope this isn't an ongoing problem but seen as its been almost a year since the original post and I bought my 6s in January you would have thought they'd fixed it by now.

Jun 15, 2016 3:25 PM in response to JazzieFayy

Happened to me a second time today. Was in my pocket and brought it and black screen and noticed the home button was warm but not scorching like the first time.

I'm assuming i managed to catch it early this time since it wasn't super hot.


Owned the device less than a month. T-Mobile won't do anything since I can't replicate the problem.

Very disappointed. I think next time it happens I'm not going to let it reboot and just let it stay hot and take it in then and have them touch the button and see how they can deny me then.

Jun 27, 2016 10:39 AM in response to JazzieFayy

I just had the same issue. Phone was nearly fully charged, I made a phone call and the next time I looked at it -- totally dead. Black screen. Red hot home button. I followed the advice given here: simultaneously hold down the home button (had to protect my finger with a paper napkin!) and the power button. for 10 seconds. Apple icon came right back and the phone came on.

My iPhone 6s home button is really hot and the device won't turn on

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