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My iPhone 6s home button is really hot and the device won't turn on

i have had my phone since Friday, and this morning when I woke up the home button was burning hot and the screen is just black. I went to bed with it working just fine last night, plugged it in to charge, and now it won't work. Nothing else is hot, not even the charging port, just the home button is on fire. I have had the phone unplugged for an hour and the button is still on fire. I had just made the choice to switch from a Samsung to this iPhone and need to say it makes me slightly regret my choice because I have always known that apple products have tons of issues. I an not happy that I have had this phone for less than 5 days and this is happening. Anyways, is there anything i can do to fix it without having to go into the apple storeI did not finish setting up my iCloud, so to lose all of information because of a defective phone will not make me happy.

iPhone 6s, iOS 9.0.1, null

Posted on Sep 29, 2015 8:04 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2015 7:35 AM

Take the phone back to where you bought the device. That is what warranties are for.

339 replies

Jun 28, 2016 3:46 PM in response to JazzieFayy

You all just SAVED me! I had the EXACT same thing just happen to my phone. I was talking...hung up and my phone was black. I assume it died even though I had last checked and it had 30%. So I plugged it in and the home button was on fire. I tried everything. So I did what you all did...I held the home button and the power button for 15 seconds and the Apple sign came on and the heat from the home button went away. Thank you all for your suggestions...amazing how our lives totally depend on technology!

Jul 11, 2016 5:56 PM in response to JazzieFayy

Same exact thing happened to my I phone 6 S... Screen went black and power button very hot to touch...followed instructions that I got from this site and held the power button down at the same time as the home button..this took about 10 to 15 seconds of holding to get the phone to power back on..My phone is 6 months old....so glad this site told me what to do. As expensive as these phones are they should not have these problems

Aug 1, 2016 2:15 PM in response to JazzieFayy

I bought my phone on July 20th. On July 29th, while my phone was charging when I touched it, the touch button was so burning hot I just had to retract my fingers. The phone dropped and immediately got cracked too.

We went to one apple store, they said the diagnostic indicate nothing is wrong.

Next day, the other apple store said thermal sensor indicate no problem. But apps keep on crashing and asked me to contact apple support.

As usual apple store declined that there is any thermal issues. The manager also said, he didn't hear any issues regarding touch button overheating and will not replace my phone.

Aug 1, 2016 3:02 PM in response to HotTouch6s

HotTouch6s wrote:


I bought my phone on July 20th. On July 29th, while my phone was charging when I touched it, the touch button was so burning hot I just had to retract my fingers. The phone dropped and immediately got cracked too.

We went to one apple store, they said the diagnostic indicate nothing is wrong.

Next day, the other apple store said thermal sensor indicate no problem. But apps keep on crashing and asked me to contact apple support.

As usual apple store declined that there is any thermal issues. The manager also said, he didn't hear any issues regarding touch button overheating and will not replace my phone.

It is more likely that they refused to replace the phone under warranty because you dropped and broke it. Did they offer you an out of warranty replacement for your damaged phone?

Aug 3, 2016 3:21 PM in response to JazzieFayy

this just happened to me right now and happened to my friend last time.. what i did to my friend is that i placed it near the ac so it wouldnt be hot anymore and stopped charging for a while then she turned the power on it worked. she went to apple and all they said was that she had too much photos. and now it happened to me i woke up then the home button was really hot so i removed the charger then i placed it under the blanket cause i shouldnt use the ac while taking a bath so after taking a bath it still wouldnt work so i tried using the ac too then while reading the comments here. so after like 2 mins? i checked it out it wasnt hot anymore so i turned it on it worked..


i recommend you all to put it near the ac and make it cool for a while🙂

Aug 3, 2016 6:10 PM in response to JazzieFayy

I Was given a refurbished iphone 6s phone because I was having other issues with my new iPhone 6s a week after getting it March this year(2016). They finally replaced it, not with another new one but a refurbished one which I was pretty annoyed about due to the fact I am getting someone else's reject phone. Anyway, I was happy as I was not having the issues I had with my old iPhone 6s, that was until last night. Plugged my phone in to charge as usual, was at 47%. Grabbed the phone while it's still charging to use it, something I do all the time, but the screen was blank. What the? I then plugged in my iPhone 5 I still have to see if it was the charger playing up. Nope, that was working. Then I touched the home button again on the iPhone 6s and thought, that's hot and it continued to get hotter. By now, what was going through my head was what I saw on tv two nights before about iPhone batteries exploding and causing fires just by being in someone's pocket. I then googled iphone 6 home button hot. Looks like I am not the only one with this issue but thankfully someone found out what to do to get the phone working again but I am not willing to put up with a phone that to me is dangerous. My finger is still sore from the home button being hot.

I have just spoken with someone at Apple Care and it is going to be organised that I get a new phone, not another refurbished one as I refuse to accept another refurbished one.

So anyone that this happens to, don't just reboot it and accept that's just what you need to do. It could cause a fire if it gets hot enough to ignite something that is flammable sitting next to your phone or if you have it sitting facedown on paper or something.

Aug 4, 2016 8:03 PM in response to David Masher

I just tried pressing mine and it clicks like it should so I don't think mine is just because of the home button not depressing properly. Let's hope this works for you and doesn't fail again out of warranty David. As mine is already a replacement phone for a brand new phone, I am expecting it to be replaced with a brand new one rather than just being repaired. I should not have to put up with a faulty replacement phone. All the best

My iPhone 6s home button is really hot and the device won't turn on

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