no mail sounds after installing El Capitan

Just add the Action "Stop evaluating rules" after the AppleScript Action...

Sorry, I should of mentioned that in my reply, that is the way I set up most of my Rules so they stop when needed...

@ThoughtForce

thanks a lot. This worked for me. 🙂

I have altered the "path" to that of my own sound file (running the code from within the editor would not work otherwise!), but the Script (even with "Stop" added) still plays several times and therefore gives an echo effect. It might be due to the wav file I'm using being a little longer in duration than a simple "Bing", but it's still a little strange. Still, I now have a sound (of sorts) to announce the arrival of incoming mail so slowly getting there.

When I boot from a clone that is still running 10.10.5 and Mail 8.2, everything is hunky dory. I know that you are trying to help, but it looks like we need a higher level of support to resolve this issue. It has been reported, several times, over a long period. How can we get the attention of someone that can and will actually get to the bottom of this problem?

I know it has already been stated, but in my case an IMAP account works with a 'bing', however, my POP account unfortunately does not. Is your problem POP related?

I tried all the suggestions from Diane (and please, I'm not beating on you Diane, in fact, thanks so much for taking the time to post a very detailed explanation of steps to take). I'm one of the lucky ones because I get a sound for "new" email and one for sending email but I'm missing one that's key for me, the "no new mail" sound. The sounds were working perfectly prior to El Capitan and suddenly stopped working after the update (including the change of the new mail alert to the standard one from El Capitan, it didn't even leave the one I had set myself)

1. Created a separate user, created a new mail account, same sounds, nothing fixed
2. Used the guest account, created a new mail account, same sounds, nothing fixed
3. Downloaded the complete El Capitan OS installer, installed it over the previous one, no changes, still the same thing

While appreciate the input for scripts and rules, etc that some people have provided, I'm just shaking my head with disappointment. If I wanted to tinker with quick fixes and bandaid solutions for an operating systems until they got it right, I would own a regular PC and use Windows. I'm tired of trying stuff and since I'm one of the lucky ones that at least gets the "new mail" sound, I will consider myself lucky and just give up. Maybe in a couple of years when Apple comes out with The Admiral or whatever they name the new OS, they will have fixed this issue.

I understand files get corrupted, I understand operating systems have bugs and they get fixed with subsequent upgrades, I understand that nothing is perfect. However, I also believe that Apple has made a name using the trust of its users, a trust in a superior product for which a premium price is paid. That name was backed up by their responsiveness to the users' input when there was something wrong. In this case, neither the product itself nor the response from Apple has been even close to "superior." In fact, I would call it lacking, disappointing, and pathetic. Lesson learned...

Yes, my account is a POP account. It's fine in Yosemite, and it's fine if I go to guest user. It's just screwed up in 10.11.0 or 10.11.1. I know that we are looking at a month of this not working properly, and I'm against Rube Goldberg solutions, which are very un-Apple like anyway.

I tested in a new User with a POP account. There are no sounds with POP. I changed the POP to IMAP and I got sound.

Is this Apple's subtle way of pushing users to IMAP? Who knows. It seems the only workaround at this point is to use a rule as others have described.

You need to report it to Apple Feedback so it can be logged and put in the queue to be fixed.

http://www.apple.com/feedback/macosx.html

I suggest all users look at moving to IMAP if possible. Most hosts now offer IMAP as an option. If anyone needs help with setting up as IMAP, please report

Your Email Provider? Comcast, Earthlink, Cox, ATT, Yahoo, iCloud, Gmail, AOL, Hotmail (other)

Tha ks for the link to Feedback, I reported the problem.

I have purposely avoided IMAP accounts because of how they function compared to a POP account.

Yesterday I switched to Guest User, using my POP account, and the audio alerts worked normally. Of course that stopped when I logged back in as myself.

zinfella wrote:

I have purposely avoided IMAP accounts because of how they function compared to a POP account.

I agree with you.

I have no use for an IMAP account.

'Is this Apple's subtle way of pushing users to IMAP? Who knows. It seems the only workaround at this point is to use a rule as others have described.'

I think here we actually agree on something. It is interesting that iCloud mail is an IMAP account, and I also was beginning to think that Apple had decided no longer to fully support POP accounts. I will report this 'bug' once again, as they don't seem to be listening?

Indeed, I'm not looking for a workaround, particularly one that inconveniences me. I want a solution for something that has worked for many years, and is now broken all of a sudden.

Well, I don;'t know about that reasoning. Apple has never been bashful about dropping support for anything. Why would they not be forthcoming about dropping POP support, if that is their goal?

There are many reasons why IMAP accounts are very very unsuitable for a lot of email situations. If indeed Apple is (like with optical discs) "imposing" full functionality in IMAP ONLY accounts then it is time to look for another email application that will perform the way we all seem to want it to...

That said I think Apple would simply make public their stance on IMAP only accounts rather than be so underhand as to 'break' their software. More likely this is something in the core of mail coding (or a conflict in some users' preferences folders). I hope they fix it soon. In the meantime I will report the issue through feedback regularly to see if there is any kind of reaction for a little whil e.. if not I will look at other mail clients - there are plenty and not massively expensive... It's just irritating to not really get what one has already paid for - seems to tbe the way of technology companies these days - they have most of us by some rather sensitive bits of anatomy...