El Capitan killed Xerox 6000 and 6015 printers!

Well, yes, I upgraded a few days ago to El Capitan.

Both of my printers, Xerox 6000 at work and Xerox 6015 at home stopped printing. I deleted them, downloaded from Xerox drivers that worked fine on Yosemite, but El Capitan never installs them with "Incompatible software message".

Anyone any idea?

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Oct 5, 2015 6:08 AM

Reply
13 replies

Oct 5, 2015 6:28 AM in response to schtazzi

You have to wait and see if xerox updates the drivers for 10.11. You could go back to yosemite via time machine and wait until the drivers get updated. I had a similar issue with a canon printer not working with a clean install of 10.11 but did work if i first installed in 10.10 then upgraded but of course each one situation is different.

Oct 6, 2015 8:37 PM in response to schtazzi

schtazzi wrote:


Well, yes, I upgraded a few days ago to El Capitan.

Both of my printers, Xerox 6000 at work and Xerox 6015 at home stopped printing. I deleted them, downloaded from Xerox drivers that worked fine on Yosemite, but El Capitan never installs them with "Incompatible software message".

Anyone any idea?

No


Epson are late with their drivers.

Nov 23, 2015 10:16 AM in response to schtazzi

Hello, for all user Xerox 6015. trying in various forums I found the instructions provided by Stefan and now everything works fine! here are the steps :
1. download from Xerox the latest drivers ( Yosemite )
2. open system preferences / printer to delete the printer
3. switch off the computer
4. holding the keys cmd + r star the computer
5. up ( from the toolbar) select (terminal) utility
6. Type disable csrutil
7. restart the computer
8. install the latest drivers
9. open system preferences / printer and add printer
10. switch off the computer
11. while pressing the Cmd + r start the computer
12. up ( from the toolbar) select ( terminal ) utility
13. type csrutil enable

I hope you find it useful , good work

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

El Capitan killed Xerox 6000 and 6015 printers!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.