What happened to my scanner El Capitan?

Hi Folks,

got the same problem as you: I upgraded my iMac to El Capitan, then my Epson V500 (+USB) stopped working even if the green light was on.... 😟

I saw this forum (thanx to all of you, by the way...), tried different things (uninstall Driver, Epson.com, etc...) THEN I went to the AppStore, and I saw an Epson Driver Upgrade... I downloaded it, then restarted my iMac, and... it WORKED! So it's totally new and you should try it!

I can't find an Epson driver in the App store. I used just about every combination of

terms you listed in your posting.

I am Europe based... if you're not, maybe you'll have to wait a little bit.... don't know...

I was tearing out what little hair I had left trying to install my Epson 4490 photo scanner into El Capitan and then thought, what the ****, and installed the driver for OSX 10.8 (Mountain Lion) and that worked perfectly. Power on the scanner open Epson Scan app and choose to open in "twain". I can now let my hsir grow back. Why Epson is trying to get us to download a driver that won't work is beyond me when they already havr one (an older one) that WILL WORK!

Hi All.

Epson WD 3520 combo printer-scanner: With Yosemite I could not use the OSX Image capture app over WiFi but could use the Epson scanner app which I prefer. Now with El Capitan the reverse is true.

Any security issues aside, surely Apple did beta versions with major peripheral suppliers like Epson?

Actually I forgot to mention that the printer part works just fine over WiFi. Its just the scanner part that is a bother.

I have a MacBook Air and Canon MP560 combo printer/scanner and am also no longer able to scan via USB, although I can print. Why do is this not a priority issue for Apple to fix?

Hi Kellipsf

I solved my Epson WD3520 scanner issue by following advice from Photobruch on this forum, which was to revert back to the OSX 10.8 scanner driver. I tried the one for 10.9 and this enabled Image Capture to access the scanner. However, the Epson Scan App still does not work even though I have installed the official updates from Epson for OSX 10.11. Bizarre really.

Perhaps a similar appoach will work for you.

Cheers

I have the same issue. I found if I go into System Prefs/Printers & Scanners/Scan/Open Scanner I can use the scanner. It's a lot of clicks but it works for me at least. Hope that helps.

I have a Canon MP630 and the scanner doesn't work anymore with El sh...Capitan. When I choose 'open scanner' I have the message "a required file is missing or corrupted, or settings are incorrect. Try the installation again". What installation , what settings ? I reset the printer, I can print with it but no scanner. Any solution? Thanks.

Found this thread: Canon MP620 can't scan after installing El Capitan (version 10.11.1)

Thanks for the help and no thanks to Apple not releasing this in the App Store. automatically.

I have a CanoScan LiDE 200 with USB connection. iMac (late 2009) running OSX 10.11.1

Scanner no longer works, so I tried Threelightsix's suggestion

I opened ImageCapture.app and clicked on file Reset TWAIN devices.

I also downloaded latest LiDE drivers and MP Navigator software for Yosemite. Cannon site says my LiDE 200 is not supported with El Capitan.

Rebooted - and the scanner moved the scan bar so I knew it was recognized

Then looked at Printer & Scanner preferences and YES, my CanoScan LiDE 200 was there.

Opened MP Navigator EX and up popped message about scanner was paired with image capture - did I want to use with TWAIN - clicked YES

Scanned only one page then no more - either hung on scan or message about scanner not found.

Only resolution I have now is after every 'Hang', I unplug the scanner USB cable, reconnect, then (using MP Navigator EX) get one more page scanned.

repeat endlessly.

Apple, please fix this bug

I have had similar problems with Epson V700 scanner for the past three weeks after upgrade of El Capitan. Tried everything that I read on this posting plus spent 40 minutes with tech support at Epson (not in U.S.A.)! Nothing worked.

Last evening I checked for Apple upgrades and noticed that there is now two upgrades available: one is called El Capitan recovery update and the second is an upgrade for OS 10.11.2. Please notice the ".2". The download is about 2 Gb.

My scanner now does everything that it originally did a year ago. It works!

Hope this information is helpful to all.

It seems to be swngs and round abouts. With the latest El Cap update I can now use the Epson app but Image capture no longer works with the scanner. I select Twain but no go. Then when I open the Epson app it says the scanner is assigned to Image capture so I revert it to work. Why can Apple not get this right so either app can use the scanner? 😕

Cheers