can't delete billing address from wallet or apple pay

I was able to solve this issue in two steps on iOS 9.3.1:

1. Open Contacts. At the top, tap the contact that says "My Card". Update the address info there as desired.

2. Open Settings > Wallet & Apple Pay

2a. Shipping Address; Edit to remove any outdated addresses, add any new one(s) you may wish, and select your default.

2b. Select each card and scroll down to Billing Address. Modify as appropriate as you did for shipping addresses.

Note: Apple Wallet seems to pull default addresses from the contact card designated as "My Card" first, and those addresses can only be edited in Contacts. After editing contacts, the old addresses still remain in Wallet, but then can be removed from the Wallet settings. So you must make changes in order.

I had a similar situation. If you go to contacts and scroll to your own contact, is it marked "me"? If not, you can go to Settings > General > Siri and mark yourself under My Info.

If you look at your contact marked "me" in settings, does it contain the old addresses that you are trying to delete? If so, try deleting them there and then from Wallet & Apple Pay settings. Does that resolve it for you?

I think I found a solution to this problem. First, I'm not going to insult your intelligence and tell you to change your contact card address, or to go in and just select the new address, because you wouldn't be looking at this thread if you hadn't tried such obvious things. Second, I cannot promise this solution will work for you, or even that it will continue working for me in 10 minutes (because the ****** old address really doesn't want to die). But I happened across this, and it seemed to work.

1) Obviously, make sure your contact has the correct address, and make sure it is in the Billing Address list for your cards.

2) Go to the Billing Address list, hit edit, and delete the old address. Delete any other invalid addresses.

3) DO NOT SELECT A DIFFERENT ADDRESS.

4) Back out of the Billing Address list, again with nothing selected.

5) If you have the same experience as I did, the old address is no more and it will have selected a new address.

My only guess is that the address is being stored somewhere in a cache, and selecting nothing makes it reprocess when it had to pick from the list (because you didn't pick anything).

Anyways, hope this works for you.

Problem solved. Your iPhone thinks your home address is still your old address. Ask Siri to take you home and I bet Siri will take you to your former address. Go into contacts and chose yourself and change your home address to your current address. Then go into Apple Pay settings and delete the old address out of billing and shipping. (FYI my new address was in their twice. I tried to delete one of the 2 and it came back but when I deleted the other it was gone for good so try deleting both and 1 will go away)

For everyone out there: I had the exact same issue and this thread helped with 1 tweak. I opened contacts - click in the search field at the top - enter the address that is wrong. At this point I found that I had to contacts listed, one with "my name" and one named "me" and one of the two had a mistake in the address. Once I fixed this mistake my address issues for apple pay where fixed.

There is only one solution to this major problem, and you are not going to like it:

1. Erase All Content and Settings

2. Set Up as New iPhone

Wallet & Apple Pay data are PERMANENTLY tied to user's iCloud account and can not be deleted/removed/unlinked/unassociated. Therefore, if you attempt to restore from any of your iCloud backups, all the old Wallet & Apple Pay data will be restored as well (along with old billing addresses).

Also, before you waste your time, even if you create a fresh iCloud backup with Wallet & Apple Pay disabled and attempt to restore from such backup, it will not matter, all the old Wallet & Apple Pay data will be restored anyway (along with old billing addresses).

Once again, the only solution is either a brand new iPhone or Set Up as New iPhone.

Have a nice day.

As some others have done I had my bank replace my credit/debit card with a new one with a new account number. This has stopped the recurrence of my old address. For those who have updated to iOS 11 a further complication was introduced. Even if you are able to delete the old address and select your current address for billing use, restarting the device will bring it back as the default address.

iOS 11 brought the issue to all my devices signed into my iCloud account except for my Apple Watch. In iOS 10 I only had the problem on my iPad Pro, never on my phone. Well iOS 11 changed that. I was able, after several attempts, to get my current/correct address to stick but restarting either device reset the address back to the old one.

When I set my new card up my previous cards were offered as options so iCloud seems to permanently remember previous cards and addresses. I skipped those “offers” and manually set up my new card. Even after several restarts of all devices there is no sign of my previous address. So this is the only cure available for now. However if I move again I assume I would have to get another new card. But I’m not going anywhere for a long time.

But ultimately this is something Apple needs to solve. For those in a beta software program Feedback Assistant can be used to file bug reports. Otherwise the general Apple feedback mechanism can be used. It needs to be done as often as possible to get their attention. I’m assuming the numbers of those affected are low enough for them to ignore this currently.

I did essentially what you did when I got my new iPad. However before wiping my old device I deleted all Apple Pay data. Then I forced an iCloud backup. Then I set up the new iPad using that last backup hoping that my eliminating all the Apple Pay info first would have kept any of it from being contained in the backup. That worked with no sign of the old address anywhere.

Either way it‘s quite a burden that the only solution to this is a new device. Did they replace your previous phone under warranty? If so, that at least makes this an acceptable but drastic solution.

Actually there may be an easier way. I’ve only had the problem with one credit/debit card on my devices. From reading here and other forums I decided to get my bank to issue me a replacement card with a different account number. I’ve not gotten the replacement yet, I went to my bank on Friday. But from what the others have said that took care of this. Apparently the address that was originally associated with that card gets retained for some reason/glitch in Apple’s software. So getting a card with a new account number and entering your current address for billing will avoid triggering the old address since it has been tied to the old card account number.

Again, several others have stated that this has worked. I haven’t gotten mine yet but will report back here when I complete the process. Also when you do this the other cards, including the old one you’re replacing will be presented as options to be filled in. Just skip those and enter the new account number, expiration date, and security code. And then billing address if it doesn’t the pull the address from your contact card in Contacts. Make sure that is correct.

Click "Manage Your Apple ID" here and make sure your address is set correctly.

https://appleid.apple.com

Hi

To change the default shipping address, email address or phone number that is used when paying with Apple Pay within apps:

- On your iPhone, go to: Settings > Wallet & Apple Pay - update your information under Transaction Defaults.

To update the billing address for a payment card:

- On your iPhone, go to: Settings > Wallet & Apple Pay > tap a card > tap the billing address.

You can also contact your card issuer to check your address details on their records.

As others have said... setup as New iPhone or getting a new Phone does not resolve this issue either. If I had to guess, the old billing address is stored within the user's iCloud account. So as soon as I setup as a new device (do not restore via backup) and sign in with my Apple ID the old address will appear and set itself for Billing when adding my CC's to Apple Pay. Then I am back to playing 'musical chairs' trying to set the address to My Home, etc. (Addresses which are stored on my Contact Card), but in no time I will see the old Billing Address default.

For the pure insanity of it, I did an online chat to Apple Support and they have no idea... but to the individuals credit he was trying to involve the Apple ID support team to look into my account for the rogue address. Still waiting on this.

Even though I had solved this for my new iPad Pro, I recently got a new iPhone 8 Plus. I didn’t realize it at the time but that old address came back to the billing address field. Would not stay deleted. I went nuclear and signed out of everything, unpaired my Apple Watch and then did an erase all content and settings. After everything was set back up from an iCloud backup I went to that billing address and saw that the old address was still there along with the current address. This time though I was able to delete the old one, select the correct one and it stuck. Going back a screen only the current address was shown. I thought wow, that was a lot of trouble but at least it worked. I realized I should have deleted all Apple Pay data from the device before making a backup so I would be restoring from a backup that wouldn’t have any old data. But it seemed to work at the time.

Well, it only lasted till I restarted the phone. The old address is back and cannot be permanently deleted. I have the same 2 cards from the same 2 banks set on my 3 devices, phone, iPad, watch and on my wife’s 3 devices and only on my new phone on one card is that address shown. I give up and will just have to carefully look at the info screen when I make an on line purchase with my phone through Apple Pay. Apple should really look into this and find out where these old addresses are populating from and why they won’t remain deleted when you do so.

These are the ordinary steps, but the point of the question is what to do when these steps aren't working. For example, my phone shows two (2) billing address. One is correct and one is not. If I delete the wrong one, it just reappears.

I’m glad that the warranty covered this! When I went through the backup process it was with a hope and a prayer that deleting Apple Pay first before making the final backup would prevent contamination of the new device. It seemed to have worked.