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Level 1

35 points

can't delete billing address from wallet or apple pay

So moved over to the phone 6s, did a restore from backup, and have noticed that in my wallet, my apple pay credit cards are defaulting to an old address I had in my profile a while ago. I have the option to delete, which I do and it keeps coming back. Tried removing all my cards from apple pay, reinstalling, new cards, etc and the address keeps populating as an option, and every time I delete it from wallet, it appears whenever I go back. This address does not exist in my profile anywhere in my address book, I even recreated a new profile with a different name (added my middle initial).

Any thoughts? The only thing I can think of, which I don't want to do, it do a complete wipe and reinstall everything manually.

iPhone 6s, iOS 9.0.2

Posted on Oct 8, 2015 4:43 AM

Best reply

Brockly024

Level 1

8 points

Posted on Feb 5, 2017 10:17 AM

Problem solved. Your iPhone thinks your home address is still your old address. Ask Siri to take you home and I bet Siri will take you to your former address. Go into contacts and chose yourself and change your home address to your current address. Then go into Apple Pay settings and delete the old address out of billing and shipping. (FYI my new address was in their twice. I tried to delete one of the 2 and it came back but when I deleted the other it was gone for good so try deleting both and 1 will go away)

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116 replies

Nugranny

Level 1

8 points

Jun 9, 2017 10:39 AM in response to alissabree

Thank You!!! It seems to have worked for me! I agonized over this for idk how long! Thank you for the help, it is much appreciated. 😊👍-1F3FB;

Jun 9, 2017 12:12 PM in response to Nugranny

Unfortunately not here. Nothing still fixes it...

papjo

Level 2

318 points

Jun 13, 2017 3:38 PM in response to andrewjobes

I both restarted and added the second card I had on the old iPad. Only the new, correct address is shown. I believe the old address is gone for good. (Fingers crossed)

Jun 15, 2017 2:19 AM in response to Baumer

THIS WORKED! You're a life saver! I've been trying to figure this out for like a year lol

Jun 15, 2017 3:16 PM in response to papjo

Same here. New iPad device no issues

Deleted all cards, backup, restore to new device, add cards and all fine.

Will try to get iPhone replaced now

Jul 7, 2017 6:17 AM in response to papjo

Apple are trying lots of different things but still no solution. One thing came up which did get me thinking... Do you have Family Sharing on your iCloud account?