can't delete billing address from wallet or apple pay

You are 100% correct.

I deleted my entire iPhone and set it up as new. Guess what, a week later, an old billing address is back.

This test confirms that there are only two ways to fix this major problem:

- buy a new iPhone

OR

- create a new Apple ID

I completely agree with you. Fortunately for me there are only one or two places that have my affected card on record. I’ve reported this in as many ways to Apple as I can. i even participate In the beta iOS program so I can send bug reports through that mechanism. Apparently as onerous as this is for us not enough people are affected to really get their attention.

When I went to my bank someone there said oh, you can change that in Settings. I told them you can try. They actually took my phone and made the changes telling me it was fixed. I just said wait a minute, I restarted my phone and the old address popped right in there. So the other card is on its way.

This is morning I got a fraud alert from the bank because Apple tried to process a charge for a new Apple Watch that I ordered several weeks ago. It must be shipping soon. But I didn’t realize at the time that the old address had been entered under the billing address. So the bank rejected the transaction. I had to go to the order and put it on another card account. Maybe everyone should try to make a purchase with Apple and have all of them rejected. Maybe that would get their attention.

@papjo is 100% correct.

The only solution to this major problem is either get a new credit card number or a new Apple ID.

All the Wallet & Apple Pay information is permanently tied to your Apple ID, therefore, getting a brand-new iPhone won't solve this problem, unless you get a new Apple ID or a new credit card number.

I'm having the same issue. Nothing seems to work, and I don't know where the old address is being pulled from.

someone please answer this. I am having the same issue. Lists an old BILLING address that is no longer in my address book OR the credit card company. Called apple and as usual, USELESS. I don't accept their option to wipe my phone and set up as new thereby losing all data. And when i try to use apple pay, it say Billing address is incorrect. APPLE, GET ON IT ALREADY. your millenials make big bucks, do you job and make your products work already.ENOUGH

I'm having the exact same issue. Have deleted and added my cards multiple times, checked my Apple ID and credit card accounts to make sure my address is correct. When I delete in Apple Pay the address simply reappears. Apple Pay doesn't work quite so seamlessly when you have to constantly make sure that it's using the correct billing address

I have this problem too. I moved into a new home, so new address, but I cannot delete my old address. This is super frustrating because one of my cards always defaults to the old billing address that I can't delete. Fix this please!

This was awesome insight. Didn't know how logically connected things were in iOS! Once you've put your correct address in your contact info, open Wallet up, click on the card you have the issue with, then it the circled i in the bottom right corner. Go to Billing Address and click Edit in the top right corner. Then click on the red circled - (dash) to delete the address you do not want. This will cure it!

Unfortunately this does not work for me. I have removed the old address from my contact card as well as the site used to manage my AppleID, but every time go into my wallet and Apple Pay settings, my old address still shows up for each card in my digital wallet as a billing address option. I can delete the old address, go up one level in the settings, then back into the specific card and the old address will have reappeared. This is true for EVERY card in my wallet where the old address was used.

I'm having the same issue. I've changed my address every way possible, this seems to be a major glitch. I changed it in my contact card, apple id and no luck, my old address keeps popping up as home and defaults to that for billing.

12/21/2016

I have the same issue and have followed all of the above steps on my iPhone 6S (iOS 10.2), without success. Interestingly, Apple Pay on my iPad Pro is set up correctly with my current address. This issue has been escalated to Apple engineers...

Same situation. Correct billing info shows on my new iPad Pro but will not show up on my iPhone 7. I suspect there is a cache that contains my old address on my iPhone, which I had before my billing address changed.

My guess is that even if you set it up as a new device once you log into your iCloud account the addresses will come back. I had this beaten in iOS 10. It had only occurred on my iPad Pro. I replaced it with a new iPad Pro and no longer had the problem. It had never occurred on my phone or my watch. Now in iOS 11 it’s back on my iPad and on my new phone.

I’m actually aware of this solution. And it’s guaranteed to work for obvious reasons. However the reason I didn’t bother mentioning it is that, at least to me, it’s the most cumbersome and ridiculous way of solving an issue that’s clearly Apple’s fault, and not your bank’s. I have numerous automatic bill payments set up using the affected credit card. Why should I go through an additional hassle of updating each and every automatic payment just to fix single Apple-caused issue? That would be a major pain you know where.

So, to summarize solutions (however painful they are):

- get a new iPhone

OR

- get a new Apple ID

OR

- call bank and have them reissue a new credit card with a new credit card number

@papjo I will let you know if/what I hear from AppleCare (Wed at the earliest). My phone was exchanged for an unrelated issue earlier in the year, it did not make a difference in my case.

I did, however, find a small glitch in my bank's address system that seems to have corrected the billing address in the iPhone Wallet app, as well as in the Apple Watch Wallet app. For example...

I will delete any of the incorrect addresses, selecting only the correct one, tender the purchase, and later go back to find all three of the incorrect addresses remain.