can't delete billing address from wallet or apple pay

You know this whole thing makes no sense. If it were purely a problem with a card issuer then it shouldn't affect a separate unconnected issuer. I have 2 cards verified for use on this iPad. each is from a separate bank with no connected accounts. Since my wife has the same cards, both are my accounts, on her 3 devices without this issue I have to assume it has nothing to do with the banks.

If it were strictly an iCloud issue then one of my other 2 devices should have a problem. I went through the same process on each device to change the address and also had to delete one card from each device to re-verify a new one from the issuer that has a later expiration date even though the account number is the same. And only the iPad has the old address popping back in.

Definitely a mystery but I'm wondering if the exact issue is different for each of us.

Just on a lark I decided to sign out of iCloud from my primary account. I have 2, one used for iTunes and other purchases. Signing out of the primary wiped all the Apple Pay info but when I added back the same 2 cards the old address again cannot be purged. At least this isn't a time consuming process anymore but disappointing.

I don't even believe this is an iCloud issue anymore. And if it were my wife's devices as well as my others should have had a problem. At least this address doesn't cause any functional or purchase issues. But it sure is annoying.

I have been having the same problem for a while with two UK bank accounts. I followed all the suggestions to no avail. I am moving home so decided to try once more and something strange happened. Initially the old behaviour persisted and I had the old address still popping up. I jumped into the Apple Pay app and added the new address, deleted the old, then before exiting the address book I actually selected the new "home" address so there was a tick next to it. To my surprise I now only have the new address. It appears twice, both listed as "home" but the old one is gone. You may have tried it but if not it might help. Good luck.

I thought it wouldn't hurt to try again but it doesn't work. After adding the second, current, home address and deleting the old one, the old one just comes back. I can delete the second new home address and that stays deleted but the old one still comes back.

Me too. Actually, my new address is finally the only address left in my settings and address book HOWEVER when I go to make a purchase online, my old address is still populating the purchase. It's crazy.

This process is not working. Most of us are smart enough to do what you are suggesting, it is the OBVIOUS answer but it does NOT work. I haven't been able to get my former address out. When I go to sites and can auto insert my info from the "predictive" area it only brings up my old address it's VERY frustrating! I'll try some of the other suggestions.

Ok so I've had another go at trying to make some progress today with a few interesting findings:

- On my iPad I had left it that two cards were there setup working ok, I didn't know how but when I added Card 3 it always screwed up all three cards' addresses. Today I added Card 3 and it let me remove the old address!... BUT... restarting the iPad brings it back but always lets me delete it. I've tried restarting and force restarting and both cause the old address to come back. When I then go to change to the address it's still odd: tapping on new to move the tick and coming out goes back to old address but just swiping to delete old address remove and not having any ticked but going back removes old address on all cards instantly and ticks correct new address.

- On my iPhone no progress at all. Fully removed all cards and tried again but no combination fixes things.

- Lastly, I tried something I hadn't before: my work iPhone has never had Apply Pay on it nor is it in any way linked to my personal iCloud account (it has a work only iCloud account I created to sync a few bits). I added troublesome Card 3, validated by text message and it instantly worked - it obviously had no address info so I filled in and it's staying through restarts etc. - no issues

This essentially means for me it's either a device issue (may see progress when new iPhone but I'm not keen on hours explaining all this at the Genuis Bar, especially as it didn't work for the person further up) or, most likely, there is something in my iCloud account screwing this up (maybe linked to device also, explaining why I've almost fixed my iPad part).

Hopefully this helps others get further along to testing stuff!

I'm assuming it has to be a device thing. I've done everything in this thread including wiping my iPad and restoring it, signing out and then back in to iCloud. Nothing works.

I've ordered one of the new iPads which will replace this one. I ordered on the Apple Store which has one of the cards I use for Apple Pay saved as a default payment method. When the info fields came up, both shipping and billing addresses were the new, correct, address. So it would seem that no where with Apple does the old address exist. Only on this iPad.

When I get the new one I'm going to delete all Apple Pay info from this one, restart it and then make a backup that I will use to set up the new one. Fingers crossed that this will finally lay to rest that address.

Well I've confirmed, for me, that this is a device thing. I just received my new iPad Pro. I first deleted all Apple Pay items from the old one, restarted it and performed an iCloud backup. Then I did an erase all content and settings, someone else will be getting this old iPad.

Next I activated my new iPad Pro and restored it from the iCloud back up I had just completed. Set up Apple Pay with one of the same cards and checked all the addresses that filled in. The old address was nowhere to be seen. Only the correct, new address is shown. I have no idea how an address could get hard wired into a device but that seems to be what happened. Apple really should investigate because getting a new device is kind of a drastic solution. I was planning on a replacement anyway, Apple Pay was not the reason for it. But for others who are in between devices this is an annoying issue.

Sounds promising - I'm away for a few days so my new Pro is sat at home waiting and I can test yet...

Given the progress I made on my iPad now could you check restarting the new iPad doesn't cause it to come back again?

It's pretty odd it didn't help with the iPhone replacement earlier in the thread - seems there's potentially different glitches amongst us...

My old iPad Pro that had the issue is now being used by my wife. I set it up for her doing an erase all content and settings and then restoring it from a backup of her previous iPad. I also set up the same 2 credit cards for Apple Pay on it. No issues, our new(correct) address filled in.

Perhaps if I had done an erase all content and settings and then set everything back up the old address would not have reappeared. However with this new iPad in mind I wasn't willing to do that, and if it hadn't worked I would have ripped all my hair out.

It's still quite a mystery why this one device, out of 5 that we have these cards set for Apple Pay, would have had this issue.

Seems as if your issue was different. On all of our devices we had the same 2 cards, one debit, one credit from different banks so nothing was specific to a bank.

On 4 of our 5 devices, and actually 6 now since I added these cards to the iPad Pro that my wife is now using, only that iPad Pro could not have the billing address corrected. All the others were straight forward. Change our address on our contact cards and go to the Apple Pay setting, select the new address and delete the old one, very simple. Worked on 4 out of the 5.

Yours may have been tied to the bank, ours was with the device. But someone at Apple should have a way to determine where the issue is and how to correct it. This hasn't been an isolated issue.

Hey everyone, I had the same problem but I did as one person told me and it TOTALLY FIXED it! I went into my contacts and found 'myself'. There I updated all my information and it fixed the address problem. Something so simple never occurred to me. Please give it a try, it worked for me and I struggled for awhile with all this. Good luck!

That's the way it's supposed to work as several others above stated. However for those like myself with this issue it is an issue with the device not our contact list. On one specific device nothing would permanently change that billing address. My solution, as well as for some others, was to get a new device. Replacing my iPad with one of the newly released ones "fixed" my issue.

The old address is back on the new iPad!!

It's as before - on the iPad I can change it by deleting the old one, not ticking the new one and coming back and it's selected the correct one. Stays until I restart the iPad.

It's clearly syncing somehow - from either iCloud or my bank (unlikely given the number of different banks).

EDIT:

Ok, it's totally syncing through iCloud. I had put that card back onto my iPhone since setting up the iPad and hadn't thought about that. I just went to try some things and all of a sudden on my iPad it was completely stuck again, nothing would remove it. I restarted the iPad and it was back to allowing my to delete but re-appearing after one restart.

I then deleted the card from my iPhone, toggled off iCloud Wallet sync, turned off iPhone, turned on iPhone, toggled back on iCloud Wallet sync and restarted my iPad. iPad now keeps correct new address throughout restarts.

The iPhone is clearly sending the wrong address that's stuck through iCloud!!