can't delete billing address from wallet or apple pay

To answer a few of the comments:

I'm in the UK so definitely different bank than those mentioned.

Yes spoke to Apple and ended up at a senior guy who ran out of suggestions - v helpful but nothing fixed it.

Spoke to card provider and explained and they triple checked everything and definitely old address nowhere to be found.

Surely this must be stuck in the device?

Stuck in the device is the only explanation I can come up with. Even looking at other locations on the same device the credit card info is correct. Only in that Apple Pay screen is that old address appearing.

I have managed to solve this on my device.

1, go to settings- wallet & Apple Pay

2, select the troublesome card

3, tap billing address

4, click edit at top right corner

5, enter a new billing address. Anything I just entered test in first field and random letters in the other fields.

6, select the correct address

7, delete the rogue address and the test address

Hope this works for you and I have remembered my steps well enough.

Doesnt work here either. All addresses except the old address can be deleted and stay deleted but the old one always comes back. Somehow I believe this address was permanently installed to the device. My only solution will be a replacement/new ipad at some point.

So, I took my iPhone to the Genius Bar, along with all the case history I have associated with this issue. The GB employee was bend-over-backwards patient and helpful, decided to replace the iPhone to "rule out the hardware, namely the secure module inside, completely." I can confirm that a hardware replacement made absolutely no difference.

The problem is definitely associated with iCloud as Apple Pay (AP) cannot be utilized unless one signs in with iCloud first. The minute we signed in with my iCloud credentials on the replacement iPhone, bam, the old/erroneous addresses came back.

On the direction of the Genius Bar, I called AppleCare and spoke with another (a 3rd!) senior advisor; this one actually called me back whereas the other two simply abandoned the case altogether, never responded or followed-up after the initial call. He called me on Friday, as promised, and let me know the whole case was successfully submitted to Apple's engineers for follow-up, and hopefully a fix. I sent a screen video capture of the iPhone (thanks Quicktime!), along with several screenshots from both the Mac, and the iPhone.

In the meantime, my Visa card has once again been "possibly compromised" (BofA does this almost annually now) and will be replacing the card towards the end of the month. It will be interesting to see if a replacement card (e.g., number) will represent a fix, or a workaround.

I will post an update if there is a fix but right now my case is supposedly "churning" its way through Apple's engineering department.

PS: I neglected to mention this in my earlier post. I called my bank (BofA) one last time to double-and-triple check there was no lingering remnants of the old billing address, and was put through to a "Apple Pay Department" within the bank. This was new, something or someone I had never spoken to before on any of my earlier calls.

The Apple Pay representative at BofA said they were going to "flush" my information, meaning re-update everything with the current address for all affected accounts. Paraphrasing what they told me, the rep said it will take 24 hours but it usually solves issues relating to Apple Pay and billing addresses, anything further would have to "go through Apple."

In the time since then, there has been no change in AP behavior with regard to the old and current billing addresses; it still defaults to the old billing address. It was worth a shot but now I know they have an "Apple Pay Department" at my bank, something I did not know prior.

You know this whole thing makes no sense. If it were purely a problem with a card issuer then it shouldn't affect a separate unconnected issuer. I have 2 cards verified for use on this iPad. each is from a separate bank with no connected accounts. Since my wife has the same cards, both are my accounts, on her 3 devices without this issue I have to assume it has nothing to do with the banks.

If it were strictly an iCloud issue then one of my other 2 devices should have a problem. I went through the same process on each device to change the address and also had to delete one card from each device to re-verify a new one from the issuer that has a later expiration date even though the account number is the same. And only the iPad has the old address popping back in.

Definitely a mystery but I'm wondering if the exact issue is different for each of us.

Just on a lark I decided to sign out of iCloud from my primary account. I have 2, one used for iTunes and other purchases. Signing out of the primary wiped all the Apple Pay info but when I added back the same 2 cards the old address again cannot be purged. At least this isn't a time consuming process anymore but disappointing.

I don't even believe this is an iCloud issue anymore. And if it were my wife's devices as well as my others should have had a problem. At least this address doesn't cause any functional or purchase issues. But it sure is annoying.

I have been having the same problem for a while with two UK bank accounts. I followed all the suggestions to no avail. I am moving home so decided to try once more and something strange happened. Initially the old behaviour persisted and I had the old address still popping up. I jumped into the Apple Pay app and added the new address, deleted the old, then before exiting the address book I actually selected the new "home" address so there was a tick next to it. To my surprise I now only have the new address. It appears twice, both listed as "home" but the old one is gone. You may have tried it but if not it might help. Good luck.

I thought it wouldn't hurt to try again but it doesn't work. After adding the second, current, home address and deleting the old one, the old one just comes back. I can delete the second new home address and that stays deleted but the old one still comes back.

Me too. Actually, my new address is finally the only address left in my settings and address book HOWEVER when I go to make a purchase online, my old address is still populating the purchase. It's crazy.

This process is not working. Most of us are smart enough to do what you are suggesting, it is the OBVIOUS answer but it does NOT work. I haven't been able to get my former address out. When I go to sites and can auto insert my info from the "predictive" area it only brings up my old address it's VERY frustrating! I'll try some of the other suggestions.

Ok so I've had another go at trying to make some progress today with a few interesting findings:

- On my iPad I had left it that two cards were there setup working ok, I didn't know how but when I added Card 3 it always screwed up all three cards' addresses. Today I added Card 3 and it let me remove the old address!... BUT... restarting the iPad brings it back but always lets me delete it. I've tried restarting and force restarting and both cause the old address to come back. When I then go to change to the address it's still odd: tapping on new to move the tick and coming out goes back to old address but just swiping to delete old address remove and not having any ticked but going back removes old address on all cards instantly and ticks correct new address.

- On my iPhone no progress at all. Fully removed all cards and tried again but no combination fixes things.

- Lastly, I tried something I hadn't before: my work iPhone has never had Apply Pay on it nor is it in any way linked to my personal iCloud account (it has a work only iCloud account I created to sync a few bits). I added troublesome Card 3, validated by text message and it instantly worked - it obviously had no address info so I filled in and it's staying through restarts etc. - no issues

This essentially means for me it's either a device issue (may see progress when new iPhone but I'm not keen on hours explaining all this at the Genuis Bar, especially as it didn't work for the person further up) or, most likely, there is something in my iCloud account screwing this up (maybe linked to device also, explaining why I've almost fixed my iPad part).

Hopefully this helps others get further along to testing stuff!

I'm assuming it has to be a device thing. I've done everything in this thread including wiping my iPad and restoring it, signing out and then back in to iCloud. Nothing works.

I've ordered one of the new iPads which will replace this one. I ordered on the Apple Store which has one of the cards I use for Apple Pay saved as a default payment method. When the info fields came up, both shipping and billing addresses were the new, correct, address. So it would seem that no where with Apple does the old address exist. Only on this iPad.

When I get the new one I'm going to delete all Apple Pay info from this one, restart it and then make a backup that I will use to set up the new one. Fingers crossed that this will finally lay to rest that address.

Well I've confirmed, for me, that this is a device thing. I just received my new iPad Pro. I first deleted all Apple Pay items from the old one, restarted it and performed an iCloud backup. Then I did an erase all content and settings, someone else will be getting this old iPad.

Next I activated my new iPad Pro and restored it from the iCloud back up I had just completed. Set up Apple Pay with one of the same cards and checked all the addresses that filled in. The old address was nowhere to be seen. Only the correct, new address is shown. I have no idea how an address could get hard wired into a device but that seems to be what happened. Apple really should investigate because getting a new device is kind of a drastic solution. I was planning on a replacement anyway, Apple Pay was not the reason for it. But for others who are in between devices this is an annoying issue.