can't delete billing address from wallet or apple pay

Sounds promising - I'm away for a few days so my new Pro is sat at home waiting and I can test yet...

Given the progress I made on my iPad now could you check restarting the new iPad doesn't cause it to come back again?

It's pretty odd it didn't help with the iPhone replacement earlier in the thread - seems there's potentially different glitches amongst us...

My old iPad Pro that had the issue is now being used by my wife. I set it up for her doing an erase all content and settings and then restoring it from a backup of her previous iPad. I also set up the same 2 credit cards for Apple Pay on it. No issues, our new(correct) address filled in.

Perhaps if I had done an erase all content and settings and then set everything back up the old address would not have reappeared. However with this new iPad in mind I wasn't willing to do that, and if it hadn't worked I would have ripped all my hair out.

It's still quite a mystery why this one device, out of 5 that we have these cards set for Apple Pay, would have had this issue.

Seems as if your issue was different. On all of our devices we had the same 2 cards, one debit, one credit from different banks so nothing was specific to a bank.

On 4 of our 5 devices, and actually 6 now since I added these cards to the iPad Pro that my wife is now using, only that iPad Pro could not have the billing address corrected. All the others were straight forward. Change our address on our contact cards and go to the Apple Pay setting, select the new address and delete the old one, very simple. Worked on 4 out of the 5.

Yours may have been tied to the bank, ours was with the device. But someone at Apple should have a way to determine where the issue is and how to correct it. This hasn't been an isolated issue.

Hey everyone, I had the same problem but I did as one person told me and it TOTALLY FIXED it! I went into my contacts and found 'myself'. There I updated all my information and it fixed the address problem. Something so simple never occurred to me. Please give it a try, it worked for me and I struggled for awhile with all this. Good luck!

That's the way it's supposed to work as several others above stated. However for those like myself with this issue it is an issue with the device not our contact list. On one specific device nothing would permanently change that billing address. My solution, as well as for some others, was to get a new device. Replacing my iPad with one of the newly released ones "fixed" my issue.

The old address is back on the new iPad!!

It's as before - on the iPad I can change it by deleting the old one, not ticking the new one and coming back and it's selected the correct one. Stays until I restart the iPad.

It's clearly syncing somehow - from either iCloud or my bank (unlikely given the number of different banks).

EDIT:

Ok, it's totally syncing through iCloud. I had put that card back onto my iPhone since setting up the iPad and hadn't thought about that. I just went to try some things and all of a sudden on my iPad it was completely stuck again, nothing would remove it. I restarted the iPad and it was back to allowing my to delete but re-appearing after one restart.

I then deleted the card from my iPhone, toggled off iCloud Wallet sync, turned off iPhone, turned on iPhone, toggled back on iCloud Wallet sync and restarted my iPad. iPad now keeps correct new address throughout restarts.

The iPhone is clearly sending the wrong address that's stuck through iCloud!!

That's a very confusing story. I wish my phone settings had synced through to my iPad. If it had I would have had the correct address. The Apple Pay fields pick up whatever you have filled in for an address on your contact card. That does sync through to Contacts on all your iOS devices. My problem was that even though the iPad picked up the new address it wouldn't let go of the old one.

Fortunately I've had no issues since getting a new iPad. The old address is gone from everywhere now.

It seems in my case the rogue old address is somehow stuck associated with the cards on my iPhone. When they're added to Apple Pay on my iPhone it's syncing that old address to my iPad.

I guess my next options are to try having the cards or the iPhone replaced to see if it makes any progress

When I received my new iPad I deleted my Apple Pay cards, restarted it, made sure no Apple Pay info had come back and then did an iCloud backup. My wife has taken that iPad now so I did an erase all content and settings to prepare it for her. Then I started up the new iPad and set it up by restoring the iCloud backup that was just made.

Then as the set up continued I completed the Apple Pay fields. One of the cards appeared right away, I have it as the default in iTunes and on my Apple ID so I assume the set up mechanism pulled it from that. I later added the second card from the other bank. Once that was all done only the correct address was showing.

I then set the old iPad up for my wife using an iCloud backup from her old iPad. Also set up Apple Pay and only the correct address was shown. I once had restored my iPad from a backup, and once signed out of iCloud and then back in. Neither effort was successful in removing the old address. However I never did a complete erase of all content and settings. I'm wondering if that might have resolved the problem.

I could have have gone about it in the same way. Delete all Apple Pay data, restart, make an iCloud backup, and then erase everything, and set it up again with that backup. That's the only thing I didn't do and I wonder if it might have been effective.

At Apple's request last week I tried fully erasing my iPhone and trying 3 things: 1) blank setup and use a brand new Apple ID then add card: worked great, 2) blank setup and sign into my iCloud acount then add card: same problem 3) restore from iCloud backup and then add card: same problem.

Given #1 it's clearly in my iCloud account - they're trying to find where!!

Have you guys with this issue tried going into your contacts and changing YOUR info there? Because that's all I had to do after reading through the threads and someone else mentioned it. If you keep restoring from iCloud it is going to have your same contact list. Once I updated my address for myself in my contacts the problem was totally resolved. Good luck

Yes done that thanks + deleting that entire card and creating a new one just in case. Plus pretty much everything above. Apple think there's something stuck in the back end of their system at the moment, waiting to hear back again next week.

Yes, I think most of us tried that 2 years ago. For me it seems to have been stuck to my device. As i mentioned long ago out of 4 devices signed into the same iCloud account only one had this issue. Getting a new device resolved it for me. For others there is something "stuck" in iCloud itself.

I have seen the same thing others are reporting. In my case I never lived at the wrong address: it is the address of a rental property I own. I have deleted the wrong address from my address book, wallet, and settings many times. The wrong address always eventually returns. It has to be some iCloud cache somewhere. Hopefully this thread will lead Apple to finding and fixing the problem.

So, after having this problem for more than a year, it's "fixed"...by purchasing a new iPhone (iPhone 7 Plus). The original very old address that seemed stuck in apple wallet and Apple Pay, never showed up once the new phone was set up. My last address did set itself as the default but my current address was listed and I was able to delete my last address and set my current one as the default. I was even able to use Apple Pay today.

Before my old iPhone was wiped, I showed it to the guy helping me at AT&T. He watched me delete the old address completely, set the current address, only to back out a "page" and have the bad address reset itself as default. He also saw that no where in my contacts did that old address exist. He said he'd never seen that before and had no idea why it would be doing it.

So the problem was never truly fixed....it was resolved by the purchase of new equipment.

Thanks to everyone for all the suggestions along the way!!! Hopefully the rest of you will find a solution as well!! Good luck!!! 🍀