Itunes store layout messed up after upgrade to 12.3

Thanks for that, I didn't have the Library folder under home and thanks to you my problem is solved 🙂 and thanks to all other users too for the advice. Was on the phone to apple support for about 1H 30 yesterday and going through everything and had so success! Thanks to all you guys here all sorted!

Thank you Gianguido!

This worked for me too. As someone who works a lot with CSS on the web I know all too well how frustrating unwanted caching can be after making updates to a page/app, but I'd never considered that the issue would happen with a desktop app (I guess the iTunes app is probably built on a webkit framework with html and css anyway so kinda makes sense).

Anyway, hopefully Apple devs can watch out for this one in future, perhaps some kind of cache-beater technique can be considered on future releases. I hope Apple at least update their support staff to look out for this issue in future so that they know what they are dealing with (and how to fix it) when someone reports it.

Instead of deleting the entire folder, try deleting the Cache.db file first, worked for me.

Thanks, all. Great fixes for this v annoying problem!

@Gianguido: thanks for taking a bullet and talking to Apple Support!

@Mark Dyer: just deleting Cache.db worked for me too.

@Apple: why the **** did this ridiculous error show up in the first place?!

I'm following this thread as i have the same issues! But i just can't find the folders you are all mentioning on my iMac :-( What am i doing wrong here?

It's really frustrating! Why is Apple not solving this issue with an update?

Looks like it's all solved now by Apple! I have no issues anymore! 🙂

The Library is hidden, you will need to either open Terminal and show hidden files, there are plenty of guides on how to do this online, or as I prefer, use a great free App called Houdini. http://www.macupdate.com/app/mac/26729/houdini

Mark, there's an easier way.

Switch to the Finder.

Click on the Go menu.

Choose the menu item Go to Folder...

Type in ~/Library/Caches/com.apple.iTunes

Delete the file Cache.db

Empty the Trash.

Ooh cheers, I never think of doing that.

Thank you so much. Very clear. If only everything in life were so simple!

Thanks so much! I was going crazy with all the problems in iTunes and I couldn't get anything else here to work, but this latest description did the trick. Thank you!

Perfect advice,chetka. Worked for me after much gnashing of teeth, other tries and fails (including full app delete and re-install) and, of course, googling. This was the bestest, simplest, plain-speak solution.

Thankyouverymuchindeed

You can easily fix this problem.

You don't have to do complicated things to clear iTunes Store cache. Just do the following within iTunes:

Go to iTunes Preferences.

Go to Advanced Tab.

Click on Reset iTunes Store cache.

That fixed things for me.