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Apps not downloading or updating iPhone 6s iOS9.0.2

I restored from an iTunes backup to a new iPhone 6s, however every day am unable to download apps and updates without a reset (home and lock button). When I click get or update the circle starts spinning but never gets to the stop button and instead goes back to the get it update button. Is this a full restore job or is there another solution (I don't really want to have to reset my phone every day!)

iPhone 6s, iOS 9.0.2

Posted on Oct 15, 2015 12:04 AM

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90 replies

Oct 15, 2015 4:34 AM in response to turnipeater

Not only am I not able to access the iTunes Store this morning, but when I pull up the Apple status page it is blank. It doesn't have any status listed. I have tried in two separate browsers. No sign of any Apple blogs picking up on the issue either. Not that we would get an explanation from Apple but at least keeping the status page up to date would be nice.

Oct 15, 2015 4:56 AM in response to turnipeater

I can not install new apps. Updates worked though, until I tried the suggestions from the following thread:

Cannot connect to itunes store


Since I logged out of my Account (Settings->App and iTunes Stores->Sign in), I can not login back in anymore.


User uploaded file


After each login atempt I receive the message: Cannot connect to itunes store

According to https://www.apple.com/support/systemstatus/ the are currently no problems.


Maybe its worth mentioning that I use apples Two-step verification to sign in?



Also worth mentioning is if I tap on the Forgot Apple ID or Password link, I will get the following:



User uploaded file

Oct 15, 2015 5:01 AM in response to earlybird6

Now that you mention that, I can't connect to iTunes either. I setup a new iPad Air 2 last night and kept getting the splash question to enter my password for iTunes. It still asked me this morning. Must be something wrong with Apple servers. I noticed that they listed on their status board some problem last night but they declared it over (fixed).

Oct 15, 2015 5:05 AM in response to admiral_koa

I just tried to update three apps on my iPad and couldn't do it. I guess I was lucky earlier when I managed to download some apps on my iPhone. I just checked the status site (https://www.apple.com/support/systemstatus/ and the App Store is down again. Hmmmm.

I must have snuck in earlier during the brief window that the App Store was working!


At least the problem is with them and not with my iPhone or iPad. That's good, right? Right? 😕

Apps not downloading or updating iPhone 6s iOS9.0.2

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