iOS 9.1 causing app store issues

small bit of hope for you- a guy on another thread indicated he'd been contacted by an Apple engineer who wanted to use his Apple ID for a test device. So it is being worked on, when the patch will see the light of day is another matter....

Want to endorse Hans' solution up above, worked for me. If you log out of App Store you can stay logged in on Game Center with no connectivity issues, all your saves and scores come back. Started a three month free trial on the new ID for Apple Music and used family sharing to grab a couple app purchases I was missing. Pretty clunky but gets the job done while waiting for a long term fix.

I had never used family sharing before but just enabled it to do the working Apple ID workaround. It worked like a charm for app installs, which was the first time I've had this working in literally months. Felt good!

But keep in mind it won't solve any in-app purchases or Apple Music issues. 😟

ktorster wrote:

Rumor has it this got fixed last night, according to another thread:

Apple Music not working on iPhone 6 after iOS 9.1

It's FINALLY solved: http://forums.macrumors.com/threads/multiple-apple-services-experiencing-widespr ead-outage-updated.1938744/ Apparently, it was a bug in the servers. After many headaches, we are to be congratulated for the result

Can anyone confirm if this is true?

That was an unrelated issue

ktorster wrote:

My test iPhone 5s is NOW WORKING! I was able to use Apple Music, download from the App Store, etc.

I will wait a few days before updating any of my actual devices just to be sure, but this is promising!

I am always able to temporarily fix the issue by signing out of all iTunes services, rebooting the device, then signing back in. It then recurs randomly, sometimes not for more than a day, sometimes right away. And sometimes the issue has fixed itself with no intervention from me, before recurring again. So I would be cautious in assuming that the issue is solved based on relatively short periods of not seeing it.

My phone had not worked correctly for any amount of time after being struck by the 'bug' several weeks ago. I have been using the alternative apple i.d. as a workaround. This morning on the strength of the comments here and on another thread I've been following I reverted to my original i.d. and for the last 4 hours my phone has behaved perfectly. I'm feeling pretty confident at this point. Still watching the threads though, for any hint of relapse.

I'm just chiming in that I signed out (of iPad Air and iPhone 6s+), hard reset both, and signed back in to both. Thus far it seems like lots of updates are installing without issue. Will report back in a few days with a follow-up.

so the sign out, reboot, sign in method does work, but only for about a day before all the issues resume. the sign out, reboot, sign in still works (for now) but it's not exactly ideal (which is what Apple products are supposed to be), but it's better than nothing

After10 days of use since "the fix" partial issues came back: the password settings in iTunes disappeared, and the clouds for my installed apps returned. However, Pandora still worked. Signed out of iTunes and did a hard reboot, signed back in, and everything went back to normal. It's been 3 since this happened and the issues have not returned. There is still something not quite right with iOS 9.1 and the Apple servers, but the sign-out and hard reboot, and sign back in to iTunes works. I'm hoping one of the newer iOS 9 updates does away with these glitches.iBooks, app store, and iTunes - everything is working right with me on the iPhone 6s. Yesterday, I had some Bluetooth connectivity issues with the phone and Bose speaker. Never happened before, but it kept loosing the connection yesterday. Did a hard reboot and that seemed to fix the issue.

Apple Store replaced my phone and gave me a new one. I didn't bother with Verizon. They don't know anything

HI all,

just came back from the apple store. The guy kept me there for about three hours and kindly did everything he could but the problem is still there. we even tried to contact apple icloud and itunes department for cheching id there were problems with my id and everything was ok with my account.

the icloud and itunes department on the phone told me to manually set date/timezone (under the "general" tab in preferences) saying that sometimes it could somehow interferenwith the store but it did't work for me. hope you'll be luckier if you try.

the guy at the apple store told me that the best thing to do is send mails to apple through getsupport.apple.com to aknowledge apple of the problem..

i'm really frustrated and really hope a bugfix would come soon.

good luck everybody

In a strange odd way, it is kind of comforting to find this thread. For the past 10 days I thought I was the only one going through this. And AppleCare on the phone (Middle East) weren't much help. I know that they probably tried their best.

Like many of you, I've never experienced this before with iOS. This update, 9.1 is the most awful.

I had the opportunity to downgrade, it worked, and everything was fine (like 95%), like with all of you. But I was unlikely that my iPhone installed 9.1 again when I was restoring it (because iTunes wasn't synching my owned music), on the same morning Apple stopped signing the 9.0.2 firmware.

The only other solution I found was to install and update the apps manually through iTunes (after deleting them first from iPhone running 9.1). But the problems with the App Store and Apple Music still persist.

Everything that was mentioned here by all users, is exactly what I've been going through.

My question now is, since Apple released iOS 9.2 beta for public, did anyone try it yet? Any improvements?
I read on TechnoBuffalo (I think) that iOS 9.2 will probably get an official public release mid-end November.

Experiencing all the same issues here: can't download free apps, can't download previously purchased apps from app store. I was running 9.1 on iphone 5s 16GB for over a week with no issues, then suddenly the app store started showing up with no download buttons, or cloud icons if I hard reset the iphone. Apple Music would hang and after logging out of Apple Music I was unable to log back in. Tried restoring the device; setting it up as new user; tried everything already mentioned on this thread - nothing worked. I chatted with an apple senior level tech for three hours, tried everything Apple Support suggested and still could not download apps through my phone. I can download apps through iTunes and can load the apps to the iphone through iTunes but I can restore purchases, and some apps won't respond, e.g. Pandora. Pandora just hangs and won't open; Google Play Music will stream but I can't download playlists (that option disappeared). Since I was getting ready to upgrade my iphone I did not take my phone to Apple Store. My new iPhone 6s 128 GB arrived two days ago, I logged in with my apple id and everything was good. I was able to download my apps, restore purchases, and download free apps. So, it appeared the issue was hardware, but then I updated from iOS 9 to iOS 9.1 and now I'm back with all the same issues I had with the iPhone 5s. My family has two other iPhone 5s' phones running iOS 9.1 and they are working perfectly.

It would appear that the issue is with iOS 9.1 - but it also has something to do with Apple ID's on iOS 9.1. And I can't help but wonder if Apple Music has something to do with it too. I had an Apple Music subscription and my family members do not. I cancelled Apple Music because it wasn't working right when my app store issues cropped up. I'm planning a trip to the Apple Store with my new iPhone 6s because it's just frustrating that I can't download from the app store, or re-download my purchased apps. I'm hoping the Genius Bar can remove iOS 9.1 and get my phone to work again, or get the iPhone replaced.

I'm using beta iOS 9.2. Same problems as 9.1 plus my car's audio system says the phone is "Unsupported". My workaround is to be signed into iCloud with my ID and into the stores with my son's ID (were linked on a family plan). Mine is an older ID with "mac.com", my son has "me.com". Also my wife's "me.com" ID is fine on her phone.

This morning I successfully updated four apps. Music works, Pandora works, Frozen Free Fall works, the car recognizes my phone, the biggest glitch is I cannot sync my iBooks bookmarks. The advantage of being a public beta tester is that I am able to give Apple feedback about all the glitches.

I'm curious to know what you mean by "type of Apple ID?" I've had my ID for at least 10 years but my wife and son have only had ID's for two years and they are not experiencing any of the issues that I am. My issues include everything you note. What I have come to suspect is that the issue is related to iOS 9.1 and our Apple ID - but there is one other thing that I suspect is the cause and that is an Apple Music subscription. I had one until last week - cancelled after my phone started having app store issues, and not able to update apps, plus apple music causing phone freezes, playlists not visible. Ok, I cancelled my Apple Music but my wife and son never did the 3 month trial, I did and paid subscribed after my 3 month trial ended. The first thing that happened with my phone was Apple Music eating up to 6GB of my free drive space within a week of use. I read that if you log out of Apple Music it clears the cache, so I did and it does clear whatever secret cache it keeps, but I was not able to log back in. It took many attempts and reboots to be able to log in to my iTunes account on the phone and that also logged me in to Apple Music. Except that after this Apple Music never worked right, and all the other issues already described in this thread began to crop up.

I'm thinking about doing what some have suggested, and that is to create a new iTunes account with new apple ID and link (family share) the new account to my Apple ID that is experiencing issues so I can have access to my purchased apps. If anyone is actually doing this I'd like to know is this works? My phone is useless until Apple fixes this bug and it may not get fixed with iOS 9.2.

It wasn't too complicated. I had to login first with the broken ID, which requires me to reboot the device first since 8.4. Once I setup the family sharing using the broken ID, I simply logged out and logged back in with the working ID. DO NOT GO TO THE APPLE STORE. There is nothing they can do about this. Apple corporate has to fix this on the server side, and probably with a software update.