iOS 9.1 causing app store issues

For now I suggest you do what I do when updating apps.

Download them on iTunes (for iPhone), update them there and connect your iPhone via cable. Update and sync.

I've been doing this every few days since the problem started 3 weeks ago.

Rebooting the device and signing back into your iTunes and App Store account often makes the problem go away for an undetermined amount of time and then the problem comes back unannounced. I actually wrote about it in this thread pages ago. You really need a longer amount of time with everything working properly to say that this problem might be fixed.

Came by today to see if there was any new developments in light of the 9.2 beta 4 release today, and after reading the latest comments decided to hard reboot and check the app store and the Settings>iTunes & App Store>> Password Settings is now visible again. During the app store issues the menu setting was only momentarily visible after a power off, or a hard reboot. It 's only been 10 min since my iPhone gave the impression that the issues are fixed - but I'm cautious to accept the fix as permanent because things have worked before, but only for 1 min or less, so 10 minutes is good.

I'll have to see if this fix sticks for 24 hours.

I did not sign out of any accounts because I've had issues signing back in. So although the apple ID/app store issue appears to be resolved - I am not going to sign out unless this fix stays working for the next 24 hours. Still, the result of whatever Apple did with their servers is very promising - and this may have been the fix we have been waiting for. Having learned the hard way, I would caution that if you have 9.02 on your device and everything is working - Do Not Update to 9.1! Wait and see how things look tomorrow, or by the end of the week.

I'm very grateful to have found this thread because I thought I had a defective phone. With iOS 9.1, I found I could only download and upgrade some apps but the rest would say "Unable to download app at this time" so I tried downloading them onto my iPad mini with no problem. My iPad mini has iOS 8.3 on it.

I have been in contact with apple twice over this, the last time being yesterday, and we worked on the problem for 2 hours yesterday and 90 minutes 3 days before that. They had me upgrade to iOS 9.2 but the problem remains. The specialist said it could be because I upgraded my software using the phone not my computer but I was just following what the other apple tech had said. He said sometimes upgrading through the phone isn't a complete upgrade.

So we ended up connecting the phone to my computer and using iTunes to download the apps and then add them to my phone.

But it's still bewildering to me that some applications could upgrade and download and some couldn't.

Thanks for listening. 🙂

Just did a sign out/hard reboot/sign in and now it's working.

This would work sometimes and then fail after about a day... Will update again if it fails.

It is absolutely fixed for me by downgrading. The issues I was having are all gone.

Unfortunately, I lost all my health/activity data in the process of downgrading (not sure why) and my health and activity apps no longer work (ie, the activity app doesn't sync with the activity logged by my Apple Watch and the health app doesn't either).

I think this is an App Store and iTunes problem across iOS and OS X. I am unable to sign into the App Store from my iMac and unable to download and purchase music from iTunes on iMac as well as from my Apple devices running iOS 9.1 (iPhone 6s and iPad)

This problem is ridiculous. I can't believe Apple has not acknowledged this issue. The only fix I have found is to downgrade to a previous os unfortunately Apple has stopped signing any thing under 9.1! I would recommend anyone on this thread to demand a new replacement phone at the Apple Store if possible by showing this thread. Fortunately the new phones come with iOS 9 which works way better than the garbage which is 9.1. Come on Apple increasing sales with great hardware and crap software will be your downfall! FYI: I have opened several tickets with Apple customer support to no avail or response. Either they know there is a problem and they don't have a solution or they are working on one and putting customer response on the back burner. Bad move Apple!

Per a senior App Store advisor Apple is working on this issue.. So far the 9.2 beta 1 release still has this issue. I would be hesitant to install 9.2 GM when its released unless Apple addresses the issue directly.

I am running the 9.2 beta public release 1 on my iPad and this bug still exists. I have come to the conclusion that this bug only affects certain Apple accounts. I have another Apple account that is not affected with this bug. But I am not able to decipher what is causing the issue on the different account. It may have to do with past purchases or account authentication on apples servers. . Unfortunatley creating a new Apple account is not a solution for this problem since you will lose all you past purchase history. I have never encountered a problem like this one before in my 20 years of using Apple products. I even had a appl customer support membe hang up on me when I tried to get my call elevated. All I can say is we need to do rolling calls to Apple customer support so these issues are addressed soon. I have cancelled my Apple Music subscription since it will not connect. I would recommend the same.

We trouble shooted to see if it was the device or software. I logged into the App store/itunes on a new device running 9.1 and a new device running 8.4. The bug only occurred on devices that were using 9.1. So in the case of this bug a new device won't remedy the problem and it is most likely a problem with Apple IDs.

The problem seems to be a corrupt Apple ID. I had the same problem (with many, many more) and did everything including having the phone replaced to fix it. Nothing worked. I did, however, find a workaround. My threads here:

9.1 Problems? Can't use music? Can't download/update apps? GameCenter broken? Look here

This is truly an epic bug. My AppleID works for everything on my iMac running El Cap, on an iPhone 4S and iPad 4 running 9.1, on an iPad Mini Retina running 9.0.2, an iPhone 3G, and iPad 1 with various iOS versions.

For me, it is my 6S Plus running 9.1, and 9.2 beta, that the problem is the worst. Not only because it disables the store, but other apps, and car connectivity. this iPhone is my go to device, so it really ***** to have problems with it.

It may a difficult bug to squash. We only think it is simple because it wasn't there for 9.0.2. But when it appears it seems to spread across the device to things like Pandora and Frozen Free Fall which for me don't open unless I use my son's ID and then all is right. So 9.1 isn't really broken if you have the type of ID that most users have.

Google watches don't bring up much about this bug so it isn't widespread. We will need to use workarounds for perhaps a couple months, in my opinion. It *****, but I'm doing fine with separate cloud and store IDs. It's not perfect, but almost everything works.