Apple Music not working on iPhone 6 after iOS 9.1

Same issue here. I can't download new apps or update old ones. Apple Music works if I log out and reset my phone, then log back in. Granted, it only works for like 30 minutes before I have to repeat the process.

I wonder how long it'll be before we get an update...

I really just want to throw my iPhone at the wall, but I know that won't solve anything. 😟

xjasonmiller wrote:

Same issue here. I can't download new apps or update old ones. Apple Music works if I log out and reset my phone, then log back in. Granted, it only works for like 30 minutes before I have to repeat the process.

I wonder how long it'll be before we get an update...

I really just want to throw my iPhone at the wall, but I know that won't solve anything. 😟

Yeah, I've been having those problems sometimes too. I've used iTunes on my Mac to force apps to update, but Music still doesn't work for me.

I called AppleCare, and they had me do a restore. The music played, but soon enough after the call, it stopped working consistently again, I couldn't download songs offline, and I eventually couldn't get my iCloud Library to sync after logging out.

It broke for me after 9.1, and since then I've kept searching the internet for an answer. All I find on different forums is the same issues, with no solutions.

GC in Houston wrote:

I synced my iPhone with my MacBook Pro and it fixed this issue. Hopefully it'll work for you too,

You mean that you simply plugged it in, and pressed sync in iTunes? If so, I've incidentally done this a ton of times, and it hasn't work( though in theory it should).

None of these makes sense to me. Worst part is, I'm not the average consumer Apple tries to make this simple enough for. There lies a big problem.

Seems odd to me that these are the first reports of this, as I've been having the issues since Monday night, less than 24 hours since the iOS was updated on my phone, and I put off updating for a few days. Apple Support claims that they have had no calls about this issue but mine.

Too funny, they told me the exact same thing when I called them Tuesday night with identical issues. Having all of the issues you listed, as well as an issue with my backup, was told by a technician to wipe and restore from an iCloud backup and the backup came back with half of my data missing, which has never happened before. At this point I can't even turn iCloud backup back on through my phone.

I even tried logging in on a factory reset iPhone 5 I had lying around, all of the same issues. It's the Apple ID. Eagerly waiting for resolution, my phone is more or less a brick without ability to stream Apple Music, play Game Center games and download apps. I can still surf the internet on Safari.....for now.

Is this resolved already. I really wanted to update to 9.1 already. But afraid since 9.0.2 signing is already closes. I also have this problem. Tried updating to 9.1 thrice but was no luck. cant download on appstore. Can't download on apple music. Links on email don't work. Help please.

Evil_Lisa wrote:

Called Apple support. My Apple ID looked fine. They still believe it's a hardware issue.

I'm not tech savvy in the slightest, but just trying to game this out. I've been able to replicate the identical issue on multiple devices, and dozens of people seem to be having the same issue on all of their separate devices, though Apple won't officially acknowledge it yet. If this is truly a hardware issue then it looks like Apple has a fairly large issue to sort out with some defective iPhones. That seems unlikely to me though.

I'd like to think Apple would offer some sort of credit to people who are paying for Apple Music (my free trial is over) but aren't able to use it, but not holding my breath.

I have the kind of the same issue but on 5s, iTunes sync apps, notes, contacts, ringtones, but don't my own music storage in my pc, and my trial already expire, so I don't think is a hardware problem, maybe it's the "Next BIG Thing" to get 10 dollars out of your pocket!!, also when I reach support they ask me "what do you planing to do with your music library??"... kind of weird question if you ask me.

PS: I already try every single way across internet to transfer my Library to my iPhone, with 0 results, I missing the old Music app.

Just throwing my hat in the ring: After upgrading my 6 plus to ios 9.1 about a week ago Apple Music 'For You' and 'New' screens looks normal but nothing will play. MY Music Library and Playlists are suddenly empty of content. Third party apps now freeze up as soon as they are opened. I can no longer open links in emails. I Have tried rebooting and resetting and signing out and in to cloud and itunes numerous times to no avail.

I strongly believe this is an iOS 9.1 issue. I already downgraded my phone back to 9.0.2 and everything is working fine again. This is really an isolated case because we're only a few experiencing the problem. I just really hope fingers crossed that the apple store you're going to can escalate this to the iOS team in Cupertino. By the way, I'm from the Philippines.