Why is the Remote App not compatible with 4th gen Apple TV?

Is it Apple's plan to release an update to the Remote app to support the 4th gen ATV or are they ditching the app?

Posted on Oct 30, 2015 11:25 AM

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79 replies

Dec 9, 2015 10:12 AM in response to DowCo

I am experiencing a recurring error whenever I attempt to access my iTunes library through the Remote App utilizing the keyboard/text search. I can use my iPad Pro as a "trackpad" to access and play content.

Error reads - "An unknown error occurred, please check your library and try again."

This error also occurs on an iPad2 as well as iPadAir using Remote App.

I have reported this to Apple Support but wanted to share incase others are having the same issue.

Dec 9, 2015 6:15 PM in response to fft1024guy

Did you actually get your Apple TV and IOS device to connect? I have been trying sine I got an update for Remote and no matter what I try it ill not see my Apple TV. I have tried Home Sharing and Manually adding it and nothing. I would be interested in hearing how it worked for you.


I am using IOS 9.2


EDIT: I didn't notice I had tvOS 9.0.1. I am now updating to 9.1 I have my Apple TV set to automatically update but I guess they haven't pushed it to everyone yet.


thanks,

Tyson

Dec 9, 2015 7:21 PM in response to JustTyson

Try turning Home Sharing off and on again on both the Apple TV and your iOS device. You may need to re-enter your Apple ID credentials. Be sure that you use the same Apple ID for both ATV and iOS Home Sharing accounts (if you have multiple Home Sharing accounts in your household.) I initially had trouble getting the Remote app to see the ATV4 until I did this.

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Why is the Remote App not compatible with 4th gen Apple TV?

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