Is anyone else seeing this behavior? My new gen4 aTV won't play some movies from my library - it says "this content cannot be played because it's format is not compatible with this device", but it plays fine on my Mac and my gen III aTVs whether I stream it or airplay it. The gen IV won't even let me airplay it which seems really crazy. What's going on? Otherwise I'm loving this box, but this is insane.
Mac OS 9.2.x
i really don't think is a matter off what type of media, because before my imac update to 10.11.0 airplay was working fine.
Thanks
He seems to me to be totally related to the codec used to encode the video. If I use the "mpeg4" encoder in Leawo, it won't play, if I use all of the same settings but use the "H.264" encoder, it works fine. Maybe there's hardware decoding, and it can't do the Mpeg4 fast enough or something?
To me it definitely is a media format issue. Video plays fine on my iMac, iPhone & iPad through Home Sharing. But will not play on ATV4, and any attempts to AirPlay the content fail (and actually briefly remove Home Share Library from visibility on my mobile device).
No software has been updated on my iMac since well before I installed the ATV4. Content loads on ATV3.
I won't pretend to understand all the implications in your post, but would ask: does it make sense hardware in the ATV4 couldn't keep up while the hardware on same file in ATV3 can?
I have found that the ATV 4 does not play HVEC either. Not sure if this is related but all of my modern encoding is done using this standard, and my iPhone plays it fine.
Surprised the iPhone can play video that the newer Apple TV 4 cannot.
ah... no, but here's what I think the deal is (I could be wrong of course). My gen III sometimes had issues with playback of my larger bluray files, 1) it had not nearly as much memory, and it 2) I suspect it was doing software decoding. My gen IV is blazingly fast at everything - the scrubbing speed (finger fast forward and rewind) is amazing. I think this might be do to hardware decoding of H.264. So.... if they decided to only support hardware decode of H.264, and reject high res other encodings, it could explain it. Now, if you compare the specs (below), it doesn't say that (they seem to support the same formats), but it's my theory based on what I'm seeing.
http://www.apple.com/shop/buy-tv/apple-tv-3rd-gen
MPEG-4 video up to 2.5 Mbps, 640-by-480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
http://www.apple.com/tv/specs/
MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
Hi
You need to have home sharing enabled on all your apple devices
Including your ATV 4
My music works very well on new ATV 4
Cheers
Brian
HHome Sharing is of course turned on in all devices. My songs also stream with no issue. But we are discussing video in this thread, not music. That's where the issues lie.
FWIW I do not have this issue with my ripped collection and everything was ripped/encoded with makeMKV/handbrake using H.264.
agreed, anything with H.264 encoding seems to work, other MPEG4 encodings are sometimes problematic (but only on Gen IV, they work on Mac OSx, iPad, etc.).
Yep thats the case for me. Converted an MPEG-4 using to Handbrake and all ok but huge collection so holding out for Apple to get their finger out 🙂
Definitely encoding, did some tests in coordination with support guys from MacX DVD Ripper and H.264 is fine, Mpeg4 ain't.
Great going forward, but not helping previously ripped owned dvd collection
come on Apple, this is surely bread and butter stuff to fix given the ATV3 does it fine
exactly.
this is silly. i'm not going to rip all my music and movies again.
yeah, hopefully the next update will correct the problem.
Same issue. The folks who produce Mac X Ripper also have a video converter. I'm running a lot of my video thru their converter to their "New Apple TV" profile. My issue with that is that it takes time to set up having to navigate back & forth through directory structures to add file to the GUI interface. I've been conversing with them via email to see if I can do it via scripting instead.
Apple TV (4th Gen) won't play iTunes content from library
