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iPad Pro dead after leaving on charge overnight

I picked up an iPad Pro (128Gb + cellular) yesterday. Set up and used it all day. Very impressed and the large screen quickly became the new normal.


When I went to bed, I left it on charge overnight although this morning, the iPad is dead. It won't power up.


I have tried plugging it into iTunes but it isn't recognised.


Tried removing it from the Apple silicone case, but no change.


Any ideas?

Posted on Nov 12, 2015 11:38 AM

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Question marked as Best reply

Posted on Nov 18, 2015 7:01 PM

Force restart your iPad.


Press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.

If that doesn't help, you have 14 calendar days from the time your items are delivered to initiate a return as noted here.

29 replies

Nov 22, 2015 6:04 AM in response to crumpethead

I spent the first few days toggling various settings and by fluke, found that turning Siri ON fixes this bug. (At least until iOS 9.2 comes out).


Even after I turned Siri OFF the following day, the bug did not return and I have been lockup free for the last week. I also asked other iPad Pro users in another thread to try turning Siri ON and their iPad Pro's are also now lockup free.


Can a few of you please try this and confirm if it works for you?

Jan 31, 2016 10:50 AM in response to crumpethead

HI,

i am using iPad pro since two months from now, and I am facing the probl not regularly it's quite frequent. Whenever I kept it for charging overnight, it is dead next morning and I have to hard reset . This is frustrating as you want to enter password each time you reset it. I am big fan of Apple and this is something I want Apple to be taken as serious issue and come up with solution.

Jul 24, 2016 12:57 PM in response to IPad PRO

Same problem here in West africa ,

first the percentage of charge shown are always frozen !!! and after that , the tablet go dead till one month ! and here there 's no more apple certified or whatever mac shop ! that's bad because those kind of stuff is a huge investment

Some people in forums around say that the 29 watt USB C is better than the 12 watt ! ( i don't even try or find it yet ) >>> west africa


it's really disturbing apple come on guys !!! User uploaded file

Sep 5, 2016 10:56 AM in response to crumpethead

Bought an IpadPro 9.7 yesterday, put it on the charger, was watching a youtube video (not touching the ipad for quite a while at this point, and it just went dark and silent. Cannot force restart it, itunes does not acknowledge it. Tried chat support but they just copied and pasted their script until I had an appointment set for the end of the week to take it into the store.


Really amazed that a device at this price point, and as mature as the iphone/ipad line is, has this charging problem.


For what it is worth, I did not have Siri enabled, nor should that be a requirement of any kind.

iPad Pro dead after leaving on charge overnight

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