Ipad Pro shuts off while charging and requires a hard reset to turn on

I had exactly the same issue.

Purchased from Apple AUSTRALIA Store

128 Gig gold with 4G Cellular.

Charge overnight and Dead in morning.

Had to do full reset a couple of times before it woke up.

Charging again now to see if it happens again. If so will contact APPLE SUPPORT.

Currently at 94% and increasing... I'll see what happens when it reaches 100%

I found that if I shut down the iPad before charging, it boots up quickly in the morning without a hard reset. Of couse no iCloud backup or app updates while it is shut down, but at least this saves some time. Worked for past 2 nightly charges.

OK Reached 100% and still OK.

Leaving on Charge to see what happens...

I just want to add myself to the list of people affected by the issue. Hopefully a solution will be forthcoming.

Just so you know. I just spent the last half hour on the phone with Apple Tech support where they hooked up to my pc with my iPad Pro attached to it and downloaded my Apple files for a diagnostics review. This is my second iPad Pro and it's doing the same thing my first one did. I will post the results here when they contact me with their findings. I hope to have good news whenever that is. Stand by, but it may be a while or days, who knows?

After 10 Minutes on 100% charge, .... It did an auto re-boot (Apple symbol and then asked for pass code)

now going to see what happens if I leave it on charge....(like an overnight charge)

I have the same problem, iPad pro wifi+cell 128GB

I bought it from Hong Kong.

I contacted Apple support and they said I should restore it and set it up as a new iPad, To see if this fix it or not.

He said if it didn't help they gonna replace it to see what is the problem is.

I'm now downloading the iOS 9.1 from iTunes.

I'll update you guys.

Got a 32gb Pro on Friday. Set up as new. First charge to 100% did fine. After charging last night the iPad was frozen when I got home from work today. Had to do hard reboot a few times to get it to come on. Hopefully something minor.

BTW, does the Pro have the ability to sleep/wake when you open/close a case that has the built in magnets? I don't see the wake/sleep thing anywhere in Settings/General. Thanks

I’m using a Logitech Create keyboard case with my iPad Pro and the sleep/wake function operates as expected.

I had this issue, too after upgrading from an Air. I restored to factory settings using iTunes, which replaced the base software, then reinstalled the backup from my Air. That was yesterday morning and I have not had the problem repeat and it seems solved. Seems some of the factory installed software may have a bug that clears, but it requires iTunes so you download it and reinstall it fresh first. Then load in your backup.

I'll try that. thanks

I figure that the problem must be related to some housekeeping tasks that iOS does when the device has reached full charge.

I've had success by doing the following;

• disabled backup to iCloud
• Under settings --> Privacy --> Diagnostics & Usage, set "Don't send"
• I enabled Siri and "Hey Siri" which by default were both disabled.
• Turned off "Do not disturb", Manual and scheduled.

Most of the above settings would be disabled by placing the iPad in flight mode, so I'd bet that the issue can be narrowed down to something in this list.

So far, I've gone 24 hours without problems and I have been trying to replicate the bug by keeping the iPad on charge at 100%. So until iOS 9.2 is released, this seems to have worked for me.

I have an Apple cover, and yes opening the cover wakes up the iPad Pro, and closing it puts the iPad Pro to sleep.

Well I thought the iCloud backup was the answer. On the 4th try it locked it up. So back to square one.

I received the Ipad Pro 128GB silver on Thursday, Nov 12. I hadn't even had it long enough to charge fully or connect to ITunes. Only factory installed apps, on it and now, I cannot get it to respond. Screen is black. I tried various plugs, even tried contacting to my iMac- nothing. I can't get into the Genius Bar until Wednesday morning, Nov 18. I sure hope they have a resolution. I thought I was alone in this issue, until I found this thread.