Ipad Pro shuts off while charging and requires a hard reset to turn on

Yes. Same problem here. Got the pro on Wednesday, and it requires hard reboot after charging. This is unacceptable. Starting to lose faith.

forgot to say set up from iCloud restore, 128 GB Wi-Fi iPad pro.

So far I do not have this issue. I purchased mine directly from Apple online on Wednesday (in the UK), after unpacking it and before starting it up, I plugged it into the mains charger and left to charge for several hours.

I then opened up the Pro and set it up as new. Have since put on charge using both mains and from Mac and still no issues. I shall post back here as and when any issue develops when I give it harder usage. My model is the 128Gb Slate Grey with Wi-Fi.

Hope this is helpful.

Mike.

Same issue here. I just got my iPad Pro two days ago and I have to make a deep reset(press and hold wake button and home button) to fix this problem.

I've been doing this for several times. I purchased a 128G WiFi from Apple online store.

BTW, I setup up it as a new device without restoring or syncing to any backups or computers.

Hi all, I'm also having this problem.

While I am glad that I'm not the only one having this problem, it is disturbing that this was not caught in Apple's testing of the device.

Looking forward to them fixing it because I do like my iPad Pro a lot.

(can't wait to get the pencil)

Thanks for all the ideas and suggestions. Hoping this gets fixed soon.

I am having the same problem with mine. I also have a problem with when I leave it for a few minutes and come back to use it, it won't turn on. I have to hard boot it to work. I just wanted to chime in so Apple can see there is a problem. I guess I will be on support with them today.

I Have the same issue. I have had it from day 1. I could not find anyone else posting about it at first so I waited. I got really busy with other stuff and finally got to look for posts. Seems to be everywhere now. I hate crap like this and really hope we don't need to do an exchange. They usually end up being an endless cycle of trips to the Apple Store.

The genius store, not so genius afterall huh?

I'm so disappointed in this product that I want to ash it to smitherines. To add to the disappointment the genius store here(Bangalore, India) sent me a quotation which costs me more than the device itself. I took this up with apple California and a guy from Ireland calls up and says, "There's nothing that could be done".

After seeing all these discussion forums here I'm convinced that Apple Inc was well aware of these issues as some of the threads that I am following dates back to 2011-2012.

Overnight Airplane mode makes no difference, still hard reset needed to wake up the iPad.

THis is is ridiculous Apple, on a premium product you should have picked this up before shipping. It's not as if recharging the product was some obscure action, at least give us some official notice that you're aware of this and Working on a solutiom.

Not pleased about this at all.

Right now another freeze after total wipe and factory reset and using an iPhone cable instead of the 2 m iPad pro cable. The freeze happens seconds after the iPad has reached 100%. Going to install the iOS 9.2 3 Beta now!

i am experiencing the same problem. Got my ipad pro yesterday left on charging overnight and this morning it was dead Had to do had reset to turn it on. I'm disappointed to have this kind of issue on a gadget which cost me €1100

I agree. I see the potential, and actually have been using my ipad pro more than any other device / computer in my household. I just don't like the fact that I was having to hard reset it, and I'm sure it's upsetting to people that don't know how to hard reset it, nor making people who are having the issue feel in love with the device. I've changed eco-systems in the past for such reasons like that. Who wants to have to deal with resetting devices to work with them? Not I. Part of the reason why I'm trying to track down what exactly causes it and see if I can replicate the problem consistently and replicate a solution consistently. Especially since there seems to be no word coming out of Cupertino. (I don't think people should expect it, but it's disconcerting nonetheless).

Also, for the record, people who may think why not jump ship then? Well, we're talking about a device that saves everything in the state it's in, and if my ipad locks up and I have to do a reset once a day, that's 15 seconds of my life once a day. My windows laptop that was rebooting itself or crashing every 40 minutes was not 15 seconds of my life once a day.

Of course, if my apple pencil had shipped at the same time as my iPad Pro I would only be slightly annoyed. As it is, 60% of the reason I bought this isn't here, so that means the annoyance at the current issue is consuming a large portion of that other 40% of my reasoning, thus right now, making me pretty grumpy about it. Once I get the pencil I'm sure my grumpiness will turn back into small annoyance till it's fixed, and then when it's fixed become pretty indispensable.

😐

Same issue. Each morning after having been on charger overnight, hard reset is required. I have 128GB LTE model. I have cellular data turned off as I am running off WiFi in my home office. Glad to hear it's not just me; disappointed that it is any of us.

I Posted before and I too have the problem. 2 things. I've used different cables to charge and it happened with each. I do notice that everyone posting seems to have a 128gb with cellular. is anyone having this problem with 32 gb and if you have cellular did you take the SIM card from the other divice or is it a new sim.. I took mine from old iPad air2. Wondering if there is a connection..... Apple lets go some answers?????

I pulled the Apple sim and inserted an ATT sim so I could use their family plan.

I'm not going to do a backup/restore, or anything else and hold out for a software update.

Although it would be amusing to make Genius appointments for each of my devices acting flaky on waking from long sleep.

iPad Pro 128gb Cellular.