Ipad Pro shuts off while charging and requires a hard reset to turn on

OK I am not having any problems with mine. 128G got it on the 11th from chandler Phx store. A couple of times the screen went black but it came right back when I press the home key. I'm glad I did the backup on Itunes. So far so good sorry you guys are having problems.

Suit yourself about returning your iPad Pro, but I love this thing. Nothing about it is half baked in my experience. I had the same problems as everyone else that first day. Returned that one and the same thing happened again with the second one. After the second day with the new one, the problem seems to be gone and now I'm going into my third day problem free. So I spent roughly 1 minute total time doing a hard reboot 4 times. Big deal. What ever the problem is or was, there's no way Apple would leave you or anyone else "holding the bag" with this problem. Everything else works perfectly and does exactly what it's supposed to do. There will be a fix via a software download and soon. It's not like it's that Bigga deal really to me.

Not posting this for bragging rights...but to let everyone know there is hope. Have two 128's wifi only, and no issues at all. Only thing I see different, is I did not purchase at Apple Store. I got mine at Best Buy, no waits plenty in stock, and they also sell Apple Care for those who did not know. They also offer Apple Care support for those like me who live hours from an apple store. Very strange that we got two, with no issues.
Also, those waiting for pencil, most apple stores have them, but you won't see it posted on the apple web site. Call you local store. I got mine two nights ago...and its sweet!

Calling doesn't really do any good to find out about pencil stock. Pretty much all the sales associates I talk to say, "you'll have to order online because we aren't expecting any shipments for 4 weeks. When you explain to them that the majority of stores are getting stock in then the associates go, well you must have heard wrong." So -10 for how Angela Ahrendt's is running the retail. She should have sent out a memo and ensured it was filtered from her managers to the associates.

Which is my point. Ahrendt's isn't ensuring that all the stores are in line with what's going on. To have some stores saying that they won't be getting any stock in and have no idea when stock will be coming in and know nothing about other stores getting stock in is a failure of the retail head to ensure that an important launch is being handled properly. When the big draw for the ipad pro are essentially two important accessories, it's not the same thing as saying this is like a generic slipcase, or cover. I mean Ives is out there giving interviews about the pencil. It's not a stupid accessory, it's an important milestone. The launch should reflect that. Their sales associates should reflect that in the knowledge that they have.

Well, I guess we can agree to disagree. My understanding is what they sell to walk ins is dependent on the stock they receive as compared to the early on-line orders that have to be filled. If the allotment is more than ordered for a period of time, they are selling them. They are trying to avoid a hoard of people walking in and keeping it low key, although word is getting out. The iPad Pro seemed to be released a lot earlier than most, even store managers had expected. If you read around the blogs, many people have them,

It was the same with apple TV4. You could have pre-ordered, and waited a few weeks, or walked into an apple store on the Friday after release and just picked one up. So, yes, they are changing the distribution it seems, to your point. Bottom line, call the store, tell them you heard some stores have them in stock, and see what they say. Never hurts to ask. I did, and am loving the pencil!

Cheers my friend.

Totally agree the iPad Pro is awesome and it will only get better and better as more apps take advantage of the larger screen and iOS 9 features designed for it like multi-tasking. I do wish Apple would make the multi-tasking menu a grid (instead of a list) and let us decide how we want to order it and which apps we want on there or not. It would also be great if we could adjust the left pane to be as small as we can make the right pane. It would also be great if you could run iPhone-only apps in a pane so that they can operate in landscape mode and not just portrait mode. There's still a lot of low-hanging fruit UX changes in the iOS interface as far as I can see.

Yes even if the Beta solve it i wouldnt suggest going into the beta just for that. It's a bit "odd" to get out the beta and you never know what icloud backup does with it, by that i mean that when you will go out the beta, maybe months from now, you will face an old non-beta icloud backup (Because betas seems to have their proper icloud backups).

Anyway, hopes it get fixed, it happent to me once, strangly.

I have also been experiencing this issue. In addition, today when it rebooted, my home screen was completely empty. No app icon at all except for those in the bottom tray. I swiped left and the correct icon were on the second page, but when I swiped right again, the home screen was still empty. I swiped through all the screen and when I got back to the first page the icon did finally appear.

Funny you say that, I did enable Hey Siri 2 days ago, but did not fully charge until last night , but did not leave it charging overnight though. Still, I did charged it to 100% and stayed charging after it hit 100% for an hour and never froze. I'll try an overnight charge tonight

- run the battery down to "0" - i don't believe that will have any bearing. I had the issue the very first day after getting my iPad and had to do a hard reset. However, I have not had it since. Not sure why. I changed cables for 2 days, and thought it might be due to that, but yesterday, I swapped back to the original cable that came with the iPad, and it worked fine this morning.

So I have only had it happen once, the first time I charged it.

For what it's worth, I have a gold iPad Pro 128, non-cellular, and have recharged this every night and never had this problem. I've discharged it as low as 15%. I'm using it with a Logitech Create keyboard (wonderful). When I first got this on the 15th I restored it from an iCloud backup of my old iPad Air. So this model, for me, is normal so far.

I've given up in disgust with mine. I have sent it back to Apple for a full refund, and revert to my ipad air 2.

For such a high value item, following the mega-hype, Apple should have sorted this before releasing the ipad.

It is not good enough for Apple to say they are aware of a bug in the ipads and 'are looking into it',

I wasnt going to waste anymore of my time trying to re-boot, or enable Siri, etc.....back its gone.

I hope the expected ipad air 3, when released, will live up to expectations. Being an Apple nut, I shall by that, God help Apple if that too fails at the first hurdle.

my white 128GB locks up every time I charge it. What's the return window? 30 days? Sounds like returning it won't fix the problem. I'll hang on to see if a fix comes quickly but I don't want to be outside the return window to find out it's a hardware problem.