Ipad Pro shuts off while charging and requires a hard reset to turn on

As a data point, I have not encountered the problem central to this thread.

Some of my particulars are: 128 GB cell, Siri enabled, started off with back up via iTunes from my iPad Air, only charges so far have been done with my pc or from an battery back-up outlet but not using the new iPad Pro cable, I am using Logitech Create keyboard, and so on.

I actually have not encountered any problems with my iPad Pro. I wanted SG but had to order silver as I have not been able to locate a SG with AT&T Next that would be available before my international trip next week.

I'll just add that I checked my iCloud backup settings, it's never backed up to iCloud even though it's set to do that, maybe it's getting stuck trying to backup when plugged in. I did a manual backup. I also turned on 'hey siri' although I'm still not sure I'm going to yell at my iPad when it's plugged in. I had to turn it off on my phone because too many times it heard a phrase that sounded similar on the radio and turned on inadvertently, and then when I actually try to use the feature she ignores me.

I'll leave it plugged in today and see what happens.

Unsure if it started out as a hardware issue, but with so many people affected hopefully a software fix will resolve it (can you imagine the chaos if all those affected had to return their iPad Pro for a replacement? How about people like me who ordered custom engraving?).

Has anyone updated to iOS 9.2 beta and the problem *NOT* resolved?

Hi Gang,

Finally got hold off my LTE Silver Pro yesterday; I topped the initial charge to 100% and have been keeping it plugged (just for the time being) and I am pleased to report that I have not experienced anything.

On the things worth of noting, I set it up as a new iPad (my preference), hence no iCloud backup. I am using the Pro's charger, but coupled with certified mophie's lightning cable (9ft-long - my preference as most of us use it in the household).

Personally, I am almost certain that this is a software issue.

Cheers & good luck y'all.

I bought iPad Pro last monday (Atlantis Nantes Apple Store - France )

I got "black screen" as well by the end of first charging, next morning !

I contacted European support platform in Ireland to report !

And since.... not anymore....

Crossing fingers !

I had as well more annoying problem related here: iPad Pro problem with number "4" key

Waiting for IOS update !

TThis is an outrageous situation. To occur to some many iPads , many from day one, and to people all over the world, it's inconceivable that this was not flagged up, during trials and reviews pre release.

SHame on Apple for not fixing it pre release, and seemingly, doing nothing quickly to remedy it. These are very expensive paperweights.

WHy should I have to enable Siri, to make this thing work? I loathe Siri, and never use it on my iphone. If this is the fix, why have Apple not sorted it?

i Sent my (second) ipad back, and got a refund.

HI, second day with my iPad pro and still working good without no problems. Still using the iPad air2 cable and charger to charge up my iPad pro. Tonight i will try the charger and cable that came with the ipad pro to see if there's a difference . Will keep you all posted on the results. Hope Apple comes out with a fix soon.

I have the same issue. MY iPad pro has switched off every night while charging, but this morning it required a hard reset to wake it up. I purchased mine directly from Apple Store online.

MIne me is a gold 128g. iOS 9.1

i Am wondering if it happens when it does an iCloud backup.

I Am on live chat with apple and they say...quote.....It is potentially something that can be resolved by a software update, if it is a software issue. I’m looking here and while we have people reporting this issue on the forums, I’m not seeing anything internally about this being an issue we’re watching out for. I’m still looking though on that front.

Same here 😟, hard reboot this morning!

I'll try Hey Siri for a night or two and wait for Apple to fix it.

ON a positive note, I love the pencil, been an artist it's the best expirence I have had drawing ever.

The blackout only happened to me on the third full charge and the two times before were fine so it might be an intermittent bug.

4th charge just got to 100% and iPad is still alive, I will give it another hour for a longer charge.

P.S, Procreate App is awesome with the pencil, I mean it's fantastic!

Enabled Siri, Enabled Hey-Siri and Enbabled iCloud Backup do not fix the problem.

Same as yesterday... hard reboot this morning :-(

I hope Apple can fix the problem fast, i do not like to hard reboot my new iPad every day...

Get ready for another surprise! I tried my SD card reader to transfer new photos from my camera to my new iPad Pro this morning for the first time and it won't work either. Worked perfect on my iPad 4 the last couple of years but not on my new iPad Pro. Come on Apple! What's going on here? We are your supporters! We buy your best new products! Please, for the love, say something! What's up with these fixes? New download coming?

These are real people with real problems who bought your new product and you won't even acknowledge these issues? Maybe if we all together start warning the general public in every forum out there that you just don't care! All these problems are real and we get nothing from you? I for one have been a supporter of Apple for years and for this new iPad up till now! However, my opinion is changing fast because you seem to think you're just too big to bothered now and we can all just go jump in the lake? Think again!

Please respond if you have this issue as well! My SD card reader won't work on any of my Apple devices now. It worked perfect until I downloaded iso 9.1

but now after that download I can't move my photos from my Canon 60D to my iPad via the SD card. This is vital to me and wine reason I bought the iPad Pro!

PLease speak up if you have this issue as well. This is important. Don't wait till you need it and it won't work, try it now and let's make it an issue for them to fix.

HHaving same problem as everybody else. Charge it overnight and in the morning I have to do a hard reset. Some folks have said that the new 9.2 data resolve the problem – but no official confirmation about the problem resolution by Apple. Hope they solve this issue soon . I think the more folks that right in and complain about this particular problem, the sooner Apple will take action remedy the problem.