Ipad Pro shuts off while charging and requires a hard reset to turn on

Thought I had it licked by changing the cable that came with the iPad Pro. It was working for about five days without incident when it stopped working without a hard reset after charging. I know Apple is working on it, but when will they fix the issue?

Have the same issue, just talked to an Apple support tech and she wanted me to do a restore via itunes and see if it would help. I mentioned this thread

but she did not seem to interested in this. Hopefully with constant and numerous complaints Apple will look into this issue.

Thanks so much for your advice varchar and I will take it under advisement, in the mean time, it may have a direct connection to this thread as well in that it came about as ISO 9.1 was released and for me, I upgraded all my Apple devices at the same time. Before that they all worked just fine with the camera kit. Since my initial purchase of the iPad Pro on day one from the Apple Store and I experienced the same problem as everyone here has experienced, I have been in touch with Apple tech support and allowed them to extract data from my iPad Pro via my PC trying to help everyone on this thread find the root cause of all the issues associated with Iso 9.1 and that includes the camera kit. My hope was that I might find someone else on this thread with a camera kit problem in transferring photos from an SD Card to their iPad Pro as well. I can't get an answer from Apple on this so my hope was that anyone else having this issue might share that info.

I'm having the same problem. Just got my new iPad pro today. I set it up. Charged it and couldn't get it to turn on. Just a black screen. The only way is to get it on is holding the power button and home button for quite a while. I'm shocked. This was an expensive tablet and right now I want to give it back. Will be calling tech support in the morning.

apple should be ashamed - this is not a way to launch a new product

To everyone who has enabled SIRI, do you realise that every time you use it, it sends your information to Apple?

Such as your name, contacts, song book, photos, and location.

Apart from that, why should you have to enable SIRI just to make a so called "State of the Art" tablet work?

i loathed SIRI, when on my iphone, and have never used it, I certainly would not want it on my ipad.

I had two ipad pros, both failed in the way detailed by hundreds of others, and has now gone back to Apple for a refund.

I shall not buy another, until

a) Apple acknowledges the fault

d) Puts right that fault, expeditiously, or replaces all the faulty tablets

c) Publicly apologises

OH MY GOD??? REALLY?? Everytime I enable Siri it sends stuff to Apple???? Why didn't anybody tell me this????

Oh wait, they did, and I don't give a you-know-what. Guess what, every time I use Google mail or do a web search, stuff gets sent to Google. Spare me your outrage. Big deal, you've got to reboot your iPad each morning and wait 15 whole seconds to get your Angry Birds fix. Give me a break. Turn on "Hey, Siri," wait for the next iOS update to be released, and suck it up, buttercup.

Same problem here. My iPad Pro 128 GB WiFi wakes up dead after every full recharge running iOS 9.1. Hard reset works. Minor inconvenience; waiting for new software release. No other iOS devices [iPad Retina, iPad Mini 2nd. gen, iPhone 5S, iPhone 6S Plus] affected. iPad Pro was set up as new iPad and not restored from a backup.

I am having the same issue. Now not even the hard reset works. I have to try a couple of times to hard reset. I don't have any peripherals and have turned bluetooth off. Will now be one of the many lining up a the Genius Bar since I tried the online support route without any luck. Really, Apple. Been with you since my first laptop: end of 1991. This is unacceptable. I feel like a guinea pig in your test of a product you should have tested. At this price?

I was going to buy a 128Gb Cellular Pro today, after discovering this thread I would assume the advice from most of the affected users here would be to hold-fire until Apple has sorted out this issue.

Hope Apple standards are not beginning to slip since the departure of late Steve Jobs.

iI've been having the same issue with my iPad 4th gen retina. seems that every couple minutes it "restarts" ... I also have not been able to got a full charge out of it since the last iOS update.

im thinking it may be the lightning cable, but it seems like lots of ppl have the same or similar issue.

oh yea - my iPhone5s is drawing power at seemingly double the rate it used to.

imits not restarting or hitting the white Apple like my iPad, but something is up with either syncing, the cable, iOS, El Capitan, or all of these.

Fair enough. My last point still stands though; how is it possible that the very expensive iPad Pro was able to be sold without such a fundamental issue, and let's be honest, it is fundamental, being spotted... The only conclusion that one can come to is that no proper testing was carried out.

I purchased two iPad Pros last weekend from Best Buy. Both are having the same issue. At first I thought I was doing something wrong, as well as hiring an electrician to check my electric thinking the outlet was burning the iPads out. I returned both to iPads to Best Buy's Geek Squad who were equally puzzled. This blog helped me understand the issue, which I will be relaying to my local Geek Squad support team. Big miss on Apple's part.