Ipad Pro shuts off while charging and requires a hard reset to turn on

I Have done a force iCloud backup and enabled hey Siri and 3 days of no issues, so for some reason that worked.

After receiving the iPad Pro I experienced the same problem. What I did was completely powered off by holding power button till the slider appeared. Then I plugged in the unit overnight at least 8 hours. In the morning I turned on the unit and it seems to have solved this issue. Give it a try and let me know if it worked for you.

I'm having the same problem. Just got my new iPad pro today. I set it up. Charged it and couldn't get it to turn on. Just a black screen. The only way is to get it on is holding the power button and home button for quite a while. I'm shocked. This was an expensive tablet and right now I want to give it back. Will be calling tech support in the morning.

apple should be ashamed - this is not a way to launch a new product

Yes, I tried Hi Siri too, it works!!

NO need extra thing, just switch on Hi Siri, but not sure about the reason

To everyone who has enabled SIRI, do you realise that every time you use it, it sends your information to Apple?

Such as your name, contacts, song book, photos, and location.

Apart from that, why should you have to enable SIRI just to make a so called "State of the Art" tablet work?

i loathed SIRI, when on my iphone, and have never used it, I certainly would not want it on my ipad.

I had two ipad pros, both failed in the way detailed by hundreds of others, and has now gone back to Apple for a refund.

I shall not buy another, until

a) Apple acknowledges the fault

d) Puts right that fault, expeditiously, or replaces all the faulty tablets

c) Publicly apologises

Well, her is my update. I hAd to do a hard reset for the first three nights. Last night I enabled Siri plus before I shut down the iPad Pro, I shut down the iPad Pro with the sleep key . Then I brought the iPad Pro up again I connected The iPad Pro to the charger -- about 50% left in the battery level. I got up this morning and I was able to just wake up the iPad Pro and it worked fine. I am not sure if it was enabling Siri that did the trick or doing the sleep button shut off of the iPad Pro and bring it back up again that did it or it was a combination factor However, I agree with Proy, that for a new quality products such as this, one should not have to resort to such tricks. Will follow up in the next couple days to let you know how this works or continues to work.

OH MY GOD??? REALLY?? Everytime I enable Siri it sends stuff to Apple???? Why didn't anybody tell me this????

Oh wait, they did, and I don't give a you-know-what. Guess what, every time I use Google mail or do a web search, stuff gets sent to Google. Spare me your outrage. Big deal, you've got to reboot your iPad each morning and wait 15 whole seconds to get your Angry Birds fix. Give me a break. Turn on "Hey, Siri," wait for the next iOS update to be released, and suck it up, buttercup.

SAME PROBLEM; VERY FRUSTRATING!!!!!!!!!!!!!!!!!!!!!

APPLE SHOULD REALLY DO SOMETHING ABOUT THIS; SPENT OVER A 1,000 DOLLARS ON IPAD AND THIS IS NOT WHAT I EXPECTED!😟😠😟😮⚠⚠⚠⚠⚠⚠⚠

Breath of fresh air. Thank you for putting it in such elegant terms. Right on brother!

I have had the same problem with my IPAD PRO 128 GB Cellular. When I contacted Apple this morning, they said that they will release a software patch soon. Great device though.

GGood news -- that the proble, is being acknowledged by Apple as a software problem; now the question is, how does Apple define "soon"!!

RIght!!! I disabled Siri and the problem is gone!!!

2@Me day of it working -- just the opposite solution -- I turned on Hey Siri and also did a shut off by pressing the sleep button and slide bar to off. Br0ight it up again and the I pro has successfully recharged and stayed on for two successive nights. Read another post where someone did speak to Apple and Apple stated a patch will be coming out soon. As I said before, good that it is a software issue and not hardware.

Here is my experience with this issue:

• 128GB white WiFi purchased directly from Apple
• Set up as new
• Never enabled iCloud Backup
• Enabled Siri but not Hey Siri

1. Full charge 1 - overnight - woke up dead and required hard restart
2. Full charge 2 - overnight - woke up dead and required hard restart
3. Googled the problem and found this thread
4. Enabled Hey Siri (thanks, guys!)
5. Full charge 3 - overnight - woke up normal
6. Full charge 4 - afternoon - woke up normal
7. Full charge 5 - overnight - woke up normal

So enabling Hey Siri solved the problem for me 🙂