Ipad Pro shuts off while charging and requires a hard reset to turn on

Same thing happened to me. Bought iPad Pro a week ago. Got the smart cover for it as well. Everytime I plugged it in over night, it would not start and had to use a hard reset to start it. Took it back and got a new one. Same thing happened last night. I was ondering if the magnets on the cover maybe affecting the internal workings?

Try to reset the iPad by going to Settings-General-Erase-All Content and Settings. If this does not work go to an Apple Store and/or wait for an update.

Just Enable "Hey Siri" and it won't do that again.

Please don't reset the ipad.. OMG, pretty sure it's been proven time and time again that that is not the solution. Please look at the other possible fixes, or wait for the ios 9.2 update. Almost everyone that does the reset/erase option just has the problem come back because it's a problem with IOS 9.1

(condensed summary of some of the solutions that have worked)

- Try a different cable & charger if you have another 12W brick and lightning cable

- Enable Hey Siri

- Check the icloud backup and try disabling that

- Try turning on airplane mode when charging

Those are some of the non-destructive options. Please don't just reset everything though. Some people get into a loop of doing that, and then just make things worse for themselves.

So far the problem hasn't returned for me.

The first thing I did was power off the iPad and plug in the charger. It booted back up and charged over night and it was fine the next day.

Then the next day I did a manual iCloud backup but left it turned on and then I enabled "Hey Siri".

I'm using the same charger and cable.

It's only been three days, but so far so good.

I agree there is no need to reset/erase the iPad. It's something going on in iOS 9.1.

Spoke too soon, lol!

Here is my updated experience with this issue:

• 128GB gold WiFi purchased directly from Apple
• Set up as new
• Never enabled iCloud Backup
• Enabled Siri but not Hey Siri

1. Full charge 1 - overnight - woke up dead and required hard restart
2. Full charge 2 - overnight - woke up dead and required hard restart
3. Googled the problem and found this thread
4. Enabled Hey Siri
5. Full charge 3 - overnight - woke up normal
6. Full charge 4 - afternoon - woke up normal
7. Full charge 5 - overnight - woke up normal
8. Watched two videos many times in the Photos app because the Civil War trailer came out
9. (I have watched iTunes movies in the Videos app but not any videos in the Photos app prior to this, not sure if related.)
10. Full charge 6 - overnight - work up dead and required hard restart

C'mon, Apple! I paid good money for this product! 😐

Same problem here. Just iPad Pro doing it. 128GB, LTE. All other iOS devices are normal.

Same problem here. My iPad Pro 128 GB WiFi wakes up dead after every full recharge running iOS 9.1. Hard reset works. Minor inconvenience; waiting for new software release. No other iOS devices [iPad Retina, iPad Mini 2nd. gen, iPhone 5S, iPhone 6S Plus] affected. iPad Pro was set up as new iPad and not restored from a backup.

I am having the same issue. Now not even the hard reset works. I have to try a couple of times to hard reset. I don't have any peripherals and have turned bluetooth off. Will now be one of the many lining up a the Genius Bar since I tried the online support route without any luck. Really, Apple. Been with you since my first laptop: end of 1991. This is unacceptable. I feel like a guinea pig in your test of a product you should have tested. At this price?

Same here. iPad Pro 128Gb WiFi only. Device locks up (black screen, no reaction to touch or buttons) when left on charger for some time. Only hard reboot (Power + home for about 10 seconds) helps. Major annoyance.

I Have both the 12 watt and the 10 watt charger and I get the issue with the 12 watt charger but not with the 10 watt charger. Any one else tried this?

Using 9.2 public beta now for 10 days, 10 days no problemo with charging and waking up.

I was going to buy a 128Gb Cellular Pro today, after discovering this thread I would assume the advice from most of the affected users here would be to hold-fire until Apple has sorted out this issue.

Hope Apple standards are not beginning to slip since the departure of late Steve Jobs.

Wish I had waited for the next model! Not even 'Hey Siri' works. But I am going to try the Apple Beta Software Program. After backing up, of course. Sigh.

I am having the same issue with my 128gb space gray LTE. Ridiculous!