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Ipad Pro shuts off while charging and requires a hard reset to turn on

Hello,


I got my iPad Wednesday, spent the evening getting it all setup. Restored from back up, ensured everything was there, wiped my iPad air 2 (sold it), deleted it's back up and went on with my normal routine.


At night it was down to 40% so I charged it and went to bed. When I woke up it was "dead". It wouldn't wake up. I needed to perform a hard reset to get it to come to life. Worked on it for a couple of hours and had to run an errand. Plugged it back in as I was going to need a full charge later that day. Came back to it, same thing. Dead. I needed to perform a hard reset to get it to turn on.


Used it more, then last night plugged it in and this morning, same thing. I am thinking that there is an issue with this iPad.


I am now restoring it, since that it what online support recommended I try. Just wondering if anyone else has had this issue?


Thanks.

iPad, iOS 9.1, This is an iPad Pro

Posted on Nov 13, 2015 6:25 AM

Reply
629 replies

Nov 15, 2015 12:01 AM in response to milleron

So far I do not have this issue. I purchased mine directly from Apple online on Wednesday (in the UK), after unpacking it and before starting it up, I plugged it into the mains charger and left to charge for several hours.


I then opened up the Pro and set it up as new. Have since put on charge using both mains and from Mac and still no issues. I shall post back here as and when any issue develops when I give it harder usage. My model is the 128Gb Slate Grey with Wi-Fi.


Hope this is helpful.

Mike.

Ipad Pro shuts off while charging and requires a hard reset to turn on

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