Ipad Pro shuts off while charging and requires a hard reset to turn on

Turning on Siri seems to have worked for me. My Pro at first would require a hard reset in the morning after charging, but then started resetting itself. With Siri on, both of these problems were fixed--it was on like a normal iPad this morning after charging to 100% over night.

Problem resolved for me when I downloaded and installed the Public Beta IOS 9.2. This tells me that the 9.2 update will resolve the problem when it is released which will hopefully be VERY SOON!!

Other than this I am loving the iPad Pro WIFI 128 GB!

I had the exact same problem with the iPad Pro: it died on me.

I got my new iPad Pro last night, and I configured it, etc., and set it to recharge before going to bed. When I got up this morning, it was absolutely — completely, completely, completely — dead. (And, I could not get it to restart no matter what I did.)

I had it for less than 9 hours.

I took it back for a refund because I thought it was a lemon. And, when I did, they were all out of the iPad Pro 128gb model that I wanted. Arggggh.

However, I had no idea that anyone else was having "issues" with theirs as well.

After receiving the iPad Pro I experienced the same problem. What I did was completely powered off by holding power button till the slider appeared. Then I plugged in the unit overnight at least 8 hours. In the morning I turned on the unit and it seems to have solved this issue. Give it a try and let me know if it worked for you.

Well, her is my update. I hAd to do a hard reset for the first three nights. Last night I enabled Siri plus before I shut down the iPad Pro, I shut down the iPad Pro with the sleep key . Then I brought the iPad Pro up again I connected The iPad Pro to the charger -- about 50% left in the battery level. I got up this morning and I was able to just wake up the iPad Pro and it worked fine. I am not sure if it was enabling Siri that did the trick or doing the sleep button shut off of the iPad Pro and bring it back up again that did it or it was a combination factor However, I agree with Proy, that for a new quality products such as this, one should not have to resort to such tricks. Will follow up in the next couple days to let you know how this works or continues to work.

Please don't reset the ipad.. OMG, pretty sure it's been proven time and time again that that is not the solution. Please look at the other possible fixes, or wait for the ios 9.2 update. Almost everyone that does the reset/erase option just has the problem come back because it's a problem with IOS 9.1

(condensed summary of some of the solutions that have worked)

- Try a different cable & charger if you have another 12W brick and lightning cable

- Enable Hey Siri

- Check the icloud backup and try disabling that

- Try turning on airplane mode when charging

Those are some of the non-destructive options. Please don't just reset everything though. Some people get into a loop of doing that, and then just make things worse for themselves.

I called Apple and they acknowledged the problem. No fix yet. I decided after discussing with tech to return my ipad, cover, and cancel the pencil and get a credit. I will reorder when they figure it out. It might have to wait for the next ios update.

I had the same issue with my Space Gray 128 GB WI-FI/cellular version that I picked up on November 11th from the Apple Store. After a week of this, I enabled Hey Siri, and the problem is solved. I will wait for the iOS update. On a brighter note, I just received my smart keyboard today, and my Apple Pencil will be arriving on Tuesday! 🙂

I was using mine during the daytime, plugged in to the charger. When it got to 98%, it locked up, with the screen still visible. On hard reset, it was at 100%.

It seems to me that it hung up very close to the moment when it went to 100%.

Turning ON Hey Siri has solved the problem for me on 3 full charges. Note that on the iPad Hey Siri is only active when it's plugged in.

Scott

That sounds freaking awful! I'm on my 2nd one as well... i lost a movie i was editing but nothing as important as your work. I fixed mine by turning on "Hey Siri" in the settings. I don't know why but it seems to have worked for a number of people. Good luck!

I have the same problem. I installed the iOS 9.2 beta and this solved the problem. But I find it unbelievable how long it takes that Apple provides a official remedy. Why is there no update only for the iPad Pro users who are waiting for weeks ... I loved my Apple products by now but my love disappears!

Ok all, so far 8.5 hours of sitting on the charger at 100%, sitting with the screen off, and when I press the home button at 100% charge, hey siri turned off the ipad screen turns on like it should.

IOS 9.2 installed this morning.

128GB LTE ipad pro.

Charger and cable that came with the ipad pro.

Bluetooth on, wifi on, lte on.

Sitting on 100% charge for the last 9 hours, screen wakes up properly.

So far it looks like IOS 9.2 has fixed the issue.

SOLUTION: disconnect the iPad from its charger BEFORE starting the iPad in the morning.

This is working for me ... until Apple corrects this bug.

Solution: disconnect the iPad from the charger BEFORE starting the iPad in the morning.

This works for me ... until Apple corrects this bug.

Returned iPad Pro to Apple. Not accepting a half-baked 1400$ "pro" failure is the only way to let them know. I will spend my money elsewhere this time.