Ipad Pro shuts off while charging and requires a hard reset to turn on

I Have had the pro for 3 days with the same problem needing hard reset after 100% charge

enabled Siri and the problem is solved

As suggested I enabled Siri and Hello Siri, and after 3 different charges of variable length (one overnight), no more black screen requiring hard reset. Fingers crossed!

Enabling hey Siri worked for me - first morning it has not been dead after charging overnight

Set up as new.

Turn on Siri AND Enable Hey Siri will stop that from happening , worked for me and many others

Updating to IOS 9.2 has fixed this issue for me.

It is not related to pulling lightening connector tried this multiple times

It is not related to battery indicator @ 100%

It seems unrelated to time on charger or charger itself

It seems to be related to app crashing when charging in sleep mode as

when I you factory reset no issues 'switching off/crash when charging'

I do not know which of my many apps is doing this in iOS and iPad pro certainly same apps run OK on iPad air-2 and iPod touch6th

Seems an expense iPad device if can not load any apps

I Just tried charging my iPad up to 100% charge, then waited to see what happened. 15 minutes after reaching 100%, the iPad could still wake by pressing the home button. But then around 45 minutes, it switched to the white screen with Apple logo, then went into a reboot loop every few minutes. When I disconnected the lightening cable, the rebooting stopped and it displayed the lock screen without locking up. Not sure what the significance of this is.

A few people claim to have had success by restoring back to factory defaults without restoring from a previous backup.

Updating to public beta (9.2) seems to have fixed it for me, iPad was at 100% before sleeping and didn't lock up this morning even though it was connected all night to the charger. Will try again tonight.

AAfter reading a number of threads, I saw that someone had success by turning off the Handoff button. After two days of being forced to do a hard reset, last night I charged overnight and no problems this morning. Don't know if this is the solution and will try again tonight. Obviously it as a poor solution as you lose functionality but until Apple gets this straightened out. Will post again tomorrow after seeing what happens tonight.

TThe iPad's have different backups. The other difference is the one having the problem uses the cable and power block that came with the Pro, the device that is not having a problem uses the cable but is plugged into a Brooksrone device that charges multiple items. Tonight I will try a different cable and power block.

It seems that the problem is not necessarily related to charging the device, but to a bug with iCloud backup. iOS will backup to iCloud when connected to a wireless network and charging at the same time. And charging the device overnight will surely reproduce this crash...

Can anyone else confirm this by disabling their backups temporarily and overnight?

Hi,

Mine is a 128 wifi only and has this problem.

However, I have found that if I plug it in over night and then power the ipad off, in the morning it will switch on without a hard reset. And I have to say it turns on so much faster than my old ipad 2.

I found that if I shut down the iPad before charging, it boots up quickly in the morning without a hard reset. Of couse no iCloud backup or app updates while it is shut down, but at least this saves some time. Worked for past 2 nightly charges.

Never had the shut-down/dead issue. Received iPad Pro 128g Cellular on November 12th. First thing I did was "restore from iTunes backup".

Looks like the 9.2 update will fix the issue for those having it.

After five days of fairly constant use, the iPad Pro is a fantastic machine. Only issue I had was with the Logitech Create keyboard. Persistent connection issues with the Smart Connector every few words. Went to Best Buy and bought a new one that had Logitech's new "Logi" branding and it worked perfectly out of the box. Returning the Logitech Create keyboard to Apple today.

Good luck all