slow mac - hardware fine (EtreCheck)
Hi all, my mac has been running slow for some time. Having checked many things, it looks like the cause is some old bit of software that is now incomplete/incompatible, but I can't get to the bottom myself. thanks in advance. G
EtreCheck version: 2.6.4 (224)
Report generated 22/11/2015, 12:43
Runtime 13:13
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
MacBook Pro (17-inch, Early 2011)
[Click for Technical Specifications]
[Click for User Guide]
MacBook Pro - model: MacBookPro8,3
1 2.2 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
[Click for upgrade instructions]
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 549 - SN = C01111607VYDGKMAR
Video Information: (What does this mean?)
Intel HD Graphics 3000
AMD Radeon HD 6750M - VRAM: 1024 MB
Color LCD 1920 x 1200
System Software: (What does this mean?)
OS X El Capitan 10.11.1 (15B42) - Time since boot: about 2 days
Disk Information: (What does this mean?)
TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (118.84 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-898 disk2 : (7.56 GB) ()
USB Information: (What does this mean?)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Firewire Information: (What does this mean?)
WD My Passport 071D 800mbit - 800mbit max
disk4s1 (disk4s1) <not mounted> : 32 KB
PHOTOS_bkp (disk4s3) /Volumes/PHOTOS_bkp : 1.15 TB (61.36 GB free)
PRO_bkp (disk4s5) /Volumes/PRO_bkp : 850.10 GB (349.60 GB free)
WD My Passport 071D 800mbit - 800mbit max
disk6s1 (disk6s1) <not mounted> : 32 KB
PHOTOS (disk6s3) /Volumes/PHOTOS : 1.15 TB (103.57 GB free)
PRO (disk6s5) /Volumes/PRO : 846.38 GB (269.92 GB free)
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Kernel Extensions: (What does this mean?)
/Library/Application Support/HASP/kexts
[not loaded] com.aladdin.kext.aksfridge (1.0.2) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.3 - SDK 10.6) [Click for support]
[not loaded] com.ONDA.driver.ONDAUSBCDCACMControl (1.0.1) [Click for support]
[not loaded] com.ONDA.driver.ONDAUSBCDCACMData (1.0.1) [Click for support]
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.4) [Click for support]
[not loaded] com.leapfrog.codeless.kext (2) [Click for support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.10.5 - SDK 10.8) [Click for support]
[loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.7 - SDK 10.4) [Click for support]
[not loaded] com.wacom.kext.wacomtablet (6.1.2) [Click for support]
/Volumes/PRO/Users/[redacted]/Downloads/Transmit.app
[not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.5) [Click for support]
Startup Items: (What does this mean?)
ciscod: Path: /System/Library/StartupItems/ciscod
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Startup items are obsolete in OS X Yosemite
System Launch Agents: (What does this mean?)
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.gamed.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.reversetemplated.plist
[killed] com.apple.spotlight.IndexAgent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
8 processes killed due to insufficient RAM
System Launch Daemons: (What does this mean?)
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
5 processes killed due to insufficient RAM
Launch Agents: (What does this mean?)
[loaded] com.adobe.CS4ServiceManager.plist [Click for support]
[loaded] com.cisco.anyconnect.gui.plist [Click for support]
[loaded] com.citrix.AuthManager_Mac.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[running] com.lacie.safemanager.daemon.plist [Click for support]
[failed] com.wacom.wacomtablet.plist [Click for support]
[running] com.xrite.device.softwareupdate.plist [Click for support]
[running] net.juniper.pulsetray.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.aladdin.aksusbd.plist [Click for support]
[failed] com.aladdin.hasplmd.plist [Click for support] [Click for details]
[running] com.cisco.anyconnect.vpnagentd.plist [Click for support]
[loaded] com.leapfrog.connect.authdaemon.plist [Click for support]
[loaded] com.microsoft.autoupdate.helpertool.plist [Click for support]
[loaded] com.microsoft.office.licensingV2.helper.plist [Click for support]
[loaded] com.rogueamoeba.instanton-agent.plist [Click for support]
[running] com.xrite.device.xrdd.plist [Click for support]
[running] net.juniper.AccessService.plist [Click for support]
[loaded] net.juniper.UninstallPulse.plist [Click for support]
User Launch Agents: (What does this mean?)
[failed] com.apple.SafariBookmarksSyncer.plist - /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn cClient: Executable not found!
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.leapfrog.connect.monitor.plist [Click for support]
[failed] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]
[loaded] com.shirtpocket.backuponmount-login.plist [Click for support]
[loaded] com.shirtpocket.backuponmount.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: (What does this mean?)
None
Other Apps: (What does this mean?)
[running] com.adobe.Lightroom5.46752
[running] com.apple.xpc.launchd.oneshot.0x10000001.Microsoft Word
[running] com.apple.xpc.launchd.oneshot.0x10000003.Microsoft AU Daemon
[running] com.apple.xpc.launchd.oneshot.0x10000015.applet - No signature!
[running] com.apple.xpc.launchd.oneshot.0x10000018.EtreCheck
[running] com.dashlane.DashlaneAgent
[running] com.google.Chrome.72672
[running] com.microsoft.Office365ServiceV2.96992
[running] com.microsoft.Outlook.66912
[running] com.sublimetext.2.74272
[running] com.tinyspeck.slackmacgap.272032
[running] org.rstudio.RStudio.71072
Internet Plug-ins: (What does this mean?)
WacomNetscape: Version: Unknown [Click for support]
Unity Web Player: Version: UnityPlayer version 3.1.0f4 [Click for support]
Default Browser: Version: 601 - SDK 10.11
Flip4Mac WMV Plugin: Version: 2.2.1.11 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
RealPlayer Plugin: Version: Unknown
Silverlight: Version: 5.1.40728.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 19.0.0.245 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.935 - SDK 10.7 [Click for support]
WacomSafari: Version: Unknown [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 19.0.0.245 - SDK 10.6 [Click for support]
CitrixICAClientPlugIn: Version: 1.0 - SDK 10.6 [Click for support]
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.5.2 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.1 - SDK 10.7 Check version
User internet Plug-ins: (What does this mean?)
WebEx: Version: 1.0 [Click for support]
fbplugin_1_0_1: Version: Unknown [Click for support]
RealPlayer Plugin: Version: Unknown
Safari Extensions: (What does this mean?)
AdBlock
Dashlane
Audio Plug-ins: (What does this mean?)
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: (What does this mean?)
Citrix ShareFile Sync [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 630.09 GB
Destinations:
TM backup [Network]
Total size: 2.00 TB
Total number of backups: 27
Oldest backup: 18/05/2015, 06:42
Last backup: 21/11/2015, 18:54
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 630.09 GB X 3)
Top Processes by CPU: (What does this mean?)
98% Sublime Text 2
32% kextd
12% Finder
9% osascript
8% WindowServer
Top Processes by Memory: (What does this mean?)
1.63 GB Google Chrome Helper(25)
846 MB kernel_task
221 MB DashlanePluginService
188 MB Adobe Photoshop Lightroom 5
188 MB Google Chrome
Virtual Memory Information: (What does this mean?)
103 MB Free RAM
7.89 GB Used RAM (1.16 GB Cached)
2.33 GB Swap Used
Diagnostics Information: (What does this mean?)
Nov 22, 2015, 12:41:00 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-124100_[redacted].crash
Nov 22, 2015, 12:40:51 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-124051_[redacted].crash
Nov 22, 2015, 12:40:40 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-124040_[redacted].crash
Nov 22, 2015, 12:40:30 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-124030_[redacted].crash
Nov 22, 2015, 12:40:20 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-124020_[redacted].crash
Nov 22, 2015, 12:40:10 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-124010_[redacted].crash
Nov 22, 2015, 12:40:00 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-124000_[redacted].crash
Nov 22, 2015, 12:39:50 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-123950_[redacted].crash
Nov 22, 2015, 12:39:45 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-123945_[redacted].crash
Nov 22, 2015, 12:39:30 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-123930_[redacted].crash
Nov 22, 2015, 12:39:20 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-123920_[redacted].crash
Nov 22, 2015, 12:39:10 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-123910_[redacted].crash
Nov 22, 2015, 12:39:00 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-123900_[redacted].crash
Nov 22, 2015, 12:38:50 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-123850_[redacted].crash
Nov 22, 2015, 12:38:40 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-123840_[redacted].crash
Nov 22, 2015, 12:38:39 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-123839_[redacted].crash
Nov 22, 2015, 12:38:21 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-123821_[redacted].crash
Nov 22, 2015, 12:38:10 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-123810_[redacted].crash
Nov 22, 2015, 12:38:00 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-123800_[redacted].crash
Nov 22, 2015, 12:37:51 PM /Library/Logs/DiagnosticReports/hasplmd_2015-11-22-123751_[redacted].crash
Nov 21, 2015, 03:35:00 PM /Library/Logs/DiagnosticReports/TextEdit_2015-11-21-153500_[redacted].hang
Nov 20, 2015, 05:15:14 PM ~/Library/Logs/DiagnosticReports/com.apple.CommerceKit.TransactionService_2015- 11-20-171514_[redacted].crash
Nov 20, 2015, 04:22:03 PM ~/Library/Logs/DiagnosticReports/findNames_2015-11-20-162203_[redacted].crash
Nov 20, 2015, 02:37:05 PM Self test - passed
MacBook Pro, OS X Yosemite (10.10.3), early 2011