After updating to 9.2 when I open my music app there's nothing but a picture of a girl listening to music. I can't listen to my music!! WTH? No access to my library. Please help.

I did not even update and I have this problem.

This whole thing amounts to Apple putting SPAM on my phone. This is outrageous and will likely only get worse with time as they discover new ways to sell their customers.

Maybe it was a change in Apple Music, not only in iOS.

I have not updated to 9.2 and I'm getting the locked Music screen with a (very dark) picture of a girl with headphones. I've tried ALL the suggestions, (thank you to ALL) except to wait until the morning.... I can access my Music if I go to the iTunes Store, select More, then Purchased, then Music, under the All banner. If this were not the case, I'd be more annoyed. Here's hoping it's a server problem.

FWIW, restarting Music.app as I described above has continued to work for me on both my iPhone and my iPad.

On my iPhone I now have to use the voice commands. Once I get the music going I can stop the music by swiping up from the bottom. This is really annoying.

If anyone is having the issue still with no resolve try this. (Note: This will only work with devices that have the 3D touch capability)

1.) Go to your home screen and find the music app

2.) Do the 3D touch on the app which will bring up a mini menu

3.) Click on search and wala

4.) Go to your music and verify your music is shown

5.) close the app and re-open

6.) App should open with no more issues

I tried all other resolutions and just stumbled upon the 3D touch by accident and it worked for me, I have the 6s Plus with the latest firmware should work for everyone hopefully. 🙂

Rebooting worked for me. Still kind of pathetic this kind of problem happens from what essentially is an ad. Lame Apple.

No it doesn't. No it's not. And no it won't.

I can't believe this actually just worked! I've been struggling with this problem for 2 days and had tried everything to fix it. When I opened music and the image of the woman listening to music came up I tapped the screen several times and a message popped up - start Apple Music 3 month trial or go to my music. Clicked my music and BOOM, it works! Thanks so much!

Thanks for your info. This got me back into My Music without the girl listening to hers 🙂 . Praise God!

I had the same problem and "solved" it the same way as everyone else. However, it happened again two days later, even with "Show Apple Music" turned off in Settings.

Final solution was to purchase Ecoute and relegate the Apple Music app to a back page in my iCrap folder. 😝

Thankfully this worked for me!!!! I teach Zumba and I need my music!!!! Updates scare me to death. You never know what the issue is going to be!

Thank You 🙂

I've truly had it with Apple. If it's not one IOS download after another, it's one goofy problem after another. This is truly ridiculous. I shouldn't have to spend 5 minutes online look for how to get to MY files of music that I've purchased and downloaded to my phone.

Totally and utterly ridiculous. 15 months of iPhone ownership and I've yet to discover what it is that makes people want one.

Thanks. This Helped. It's working...