there was an error downloading this photo from your iCloud photo library

All photos are now blurry with an exclamation mark. When I tap "Edit", it gives an error that says:


Cannot Download Photo

There was an error downloading this photo from your iCloud Photo Library. Please try again later.


I haven't noticed this problem before but I just upgraded to iOS 9.2 few days ago. Perhaps the upgrade screwed things up? Anyone has the same problem? What can I do to fix it?


BTW, the Photo app on my Mac can download the photos from iCloud just fine.


iPhone 5s

iOS 9.2 (13C75)

iPhone 5s, iOS 9.2

Posted on Dec 25, 2015 9:25 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2017 7:25 PM

Please everyone

Follow this fix

Simply turn off the low power mode and the the exclamation mark at the bottom right of the picture will start turning into a circular ‘’loading’’ symbol and your picture will be accessible in seconds.

Please be connected to wifi or have cellular turned on in your iCloud photo settings to enable the download of the picture after turning off low power mode.

Enjoy!

56 replies
Question marked as Top-ranking reply

Nov 21, 2017 7:25 PM in response to AdrianStefan

Please everyone

Follow this fix

Simply turn off the low power mode and the the exclamation mark at the bottom right of the picture will start turning into a circular ‘’loading’’ symbol and your picture will be accessible in seconds.

Please be connected to wifi or have cellular turned on in your iCloud photo settings to enable the download of the picture after turning off low power mode.

Enjoy!

May 17, 2018 11:42 PM in response to ftftfff

I experienced the same problem, I tried all suggestion in this thread but nil result.


then I just figure it out, try downloading photo/video from icloud to iPhone library using wifi connection. When I use my local provider, the error notice came out to download but once I use wifi is no problem.


sorry if my english is not good.


thank you

May 13, 2018 10:23 AM in response to ftftfff

I’ve had this issue for a while now, this wasn’t happening to all my photos but a few random ones. I tried everything suggested, turning off and on again, clearing up space on iCloud, switching it to download and keep originals but nothing worked and I have finally managed to fix it. I downloaded iCloud for windows and saved all my photos. Then emailed myself the problematic images, saved them to my phone and now I have the full resolution original images and am able to edit them with no problems. Hope this helps someone x

Jun 18, 2017 7:48 PM in response to amanicarmel

So, no solution for this? Tons of people seem to have this problem and I've never seen a solution that anybody has said worked for them. All I know is that Apple has put all my photos into low-res **** since I started using iCloud, and I can't get them back. I've reset, logged out and in, etc. Still get "Cannot Download Photo". Seems like this ought to be simple. I take pictures, Apple uploads a copy to the cloud, fuzzes up my local copy, and when I want it back it should just happen. So why doesn't it?

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there was an error downloading this photo from your iCloud photo library

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