there was an error downloading this photo from your iCloud photo library

All photos are now blurry with an exclamation mark. When I tap "Edit", it gives an error that says:


Cannot Download Photo

There was an error downloading this photo from your iCloud Photo Library. Please try again later.


I haven't noticed this problem before but I just upgraded to iOS 9.2 few days ago. Perhaps the upgrade screwed things up? Anyone has the same problem? What can I do to fix it?


BTW, the Photo app on my Mac can download the photos from iCloud just fine.


iPhone 5s

iOS 9.2 (13C75)

iPhone 5s, iOS 9.2

Posted on Dec 25, 2015 9:25 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2017 7:25 PM

Please everyone

Follow this fix

Simply turn off the low power mode and the the exclamation mark at the bottom right of the picture will start turning into a circular ‘’loading’’ symbol and your picture will be accessible in seconds.

Please be connected to wifi or have cellular turned on in your iCloud photo settings to enable the download of the picture after turning off low power mode.

Enjoy!

56 replies

Dec 27, 2015 8:52 AM in response to ftftfff

Hi ftftfff,


If you are having issues with your iPhone being unable to download photos from your iCloud Photo Library, you may want to try some things to troubleshoot.

First, quit all running applications and test again -

Force an app to close in iOS

Next, I would try restarting the iPhone -

Restart your iPhone, iPad, or iPod touch


Thanks for using Apple Support Communities.

Best to you.

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there was an error downloading this photo from your iCloud photo library

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