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Level 1

49 points

there was an error downloading this photo from your iCloud photo library

All photos are now blurry with an exclamation mark. When I tap "Edit", it gives an error that says:

Cannot Download Photo

There was an error downloading this photo from your iCloud Photo Library. Please try again later.

I haven't noticed this problem before but I just upgraded to iOS 9.2 few days ago. Perhaps the upgrade screwed things up? Anyone has the same problem? What can I do to fix it?

BTW, the Photo app on my Mac can download the photos from iCloud just fine.

iPhone 5s

iOS 9.2 (13C75)

iPhone 5s, iOS 9.2

Posted on Dec 25, 2015 9:25 PM

Best reply

lmc_01821

Level 1

15 points

Posted on Jun 18, 2017 7:48 PM

So, no solution for this? Tons of people seem to have this problem and I've never seen a solution that anybody has said worked for them. All I know is that Apple has put all my photos into low-res **** since I started using iCloud, and I can't get them back. I've reset, logged out and in, etc. Still get "Cannot Download Photo". Seems like this ought to be simple. I take pictures, Apple uploads a copy to the cloud, fuzzes up my local copy, and when I want it back it should just happen. So why doesn't it?

View in context

56 replies

Jan 14, 2018 7:13 AM in response to lmc_01821

I agree. Its because they’re basically a monopoly and can do whatever they want

SeanXavr

Level 1

4 points

Jan 23, 2018 4:08 PM in response to Jdstadler

Thanks for this simple, valuable assistance.

Jan 26, 2018 8:04 PM in response to Jdstadler

THIS. This is the solution. Turn off “Low Power Mode” in Settings -> Battery .. Things started downloading successfully after this was turned off. Start with this solution.

Jan 30, 2018 3:21 AM in response to Jdstadler

I could kiss you!!! I've been going crazy wondering why they download sometimes and not others. Thank you!!!!!

Feb 3, 2018 11:58 AM in response to Jdstadler

I can’t believe this was the reason lol thanks so much

Feb 18, 2018 5:23 PM in response to Jdstadler

Thank you!!! Wish I would have know this sooner!

Feb 24, 2018 4:03 PM in response to ftftfff

It's because the LOW BATTERY MODE, just deactivate it, you don't even have to have your phone plugged in.

Mar 14, 2018 4:37 PM in response to Jdstadler

Thanks, that was indeed the problem in my case. Why can't it tell you, instead of expecting you to spend hours trying to figure it out? (Rhetorical question).

sianlol1

Level 1

4 points

Apr 5, 2018 5:42 AM in response to Jdstadler

Omg that was the problem!!! Thank you so much

Jazba2

Level 1

12 points

Apr 24, 2018 10:26 AM in response to tacopopi

Thanks mate. This worked in my iphone 6S. Now all pictures that had download error is error free now. Bunch of thnx

May 11, 2018 2:03 PM in response to ftftfff

For me: it looks like it's working now that i have "low power mode" no longer on.

I tried logging into iCloud Photos from my computer but it keeps saying network is taking too long to load.

there was an error downloading this photo from your iCloud photo library