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ftftfff Author

Level 1

49 points

there was an error downloading this photo from your iCloud photo library

All photos are now blurry with an exclamation mark. When I tap "Edit", it gives an error that says:

Cannot Download Photo

There was an error downloading this photo from your iCloud Photo Library. Please try again later.

I haven't noticed this problem before but I just upgraded to iOS 9.2 few days ago. Perhaps the upgrade screwed things up? Anyone has the same problem? What can I do to fix it?

BTW, the Photo app on my Mac can download the photos from iCloud just fine.

iPhone 5s

iOS 9.2 (13C75)

iPhone 5s, iOS 9.2

Posted on Dec 25, 2015 9:25 PM

Top-ranking reply

tripsy19

Level 1

4 points

Posted on Apr 6, 2018 3:00 PM

I find it a bit ridiculous that this was posted three years ago and people are still having this problem...maybe instead of pumping out new phones Apple should worry a bit more about fixing issues on their existing products.

View in context

56 replies

Eric Root

Level 10

684,675 points

Jun 19, 2017 9:33 AM in response to lmc_01821

Go Settings/Your Name/iCloud/Photos and turn off Optimize iPhone/iPad Storage.

Eric Root

Level 10

684,675 points

Jun 19, 2017 11:33 AM in response to lmc_01821

You are welcome.

Jul 12, 2017 7:49 PM in response to tacopopi

All my photos deleted doing this *******

Eric Root

Level 10

684,675 points

Jul 13, 2017 9:42 AM in response to Nina9millimeter

They should download again once you sign back in. That didn't happen?

Aug 13, 2017 4:25 AM in response to tacopopi

All my photos are gone now, thank you:)👊-1F3FC;

Stephear

Level 1

12 points

Sep 17, 2017 3:11 AM in response to Eric Root

Thanks very much dude you just caused me to loose 4000 photos

Oct 3, 2017 4:45 PM in response to ftftfff

So how do I fix it?

Oct 14, 2017 2:59 PM in response to Jdstadler

This is it! Thanks!

Oct 22, 2017 12:15 AM in response to AdrianStefan

thankyou!

JPH

Level 1

46 points

Oct 23, 2017 12:21 PM in response to Jdstadler

THIS!!!! Low battery mode. Ding ding ding!!! I’ve taken to keeping my phone in LBM at all times now. Never even thought about that. Thank you!!!

Nov 19, 2017 9:50 PM in response to Jdstadler

Awesome thanks. I turned off low battery and now it will download. I woul Buy you a beer 🍺 if your local.

Nov 29, 2017 5:42 PM in response to ftftfff

If your low power mode is on, turn it off and try again. That is what happens to my iPhone every time.

iPhone 6s with iOS 11

Dec 11, 2017 3:17 PM in response to binkymum

They posted the fix go to general settings and turn off low battery mode, maybe a soft reset for you hold down home button and side button but for me turning off low battery fixed my issue

Dec 15, 2017 6:41 PM in response to Jdstadler

This was it, thank you!

Dec 18, 2017 10:55 PM in response to ftftfff

Hello. I have the same situation. What did you do? Thanks

there was an error downloading this photo from your iCloud photo library