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iphone 6 error 53 and APPLE WONT REPLACE OR FIX!

I purchased my Apple iphone 6 on januray 10th, 2015 in Dubai. i dropped my iphone in february and the top of the iphone(above the screen) got a minute crack. there wasn't any replacement option in India so i had no other option but to use that iphone and when i tried to update the iphone to iOS9.1 in November 2015 i got an error 53. Apple in india said they cant fix it here and i'll have to send it to dubai. I had to wait a month to send it to dubai and finally did. My warranty expires on january 11th, 2016. When given for service in dubai now, they're telling i'll have to pay 1240 aed to get a new phone because my warranty is void if the iphone is broken. BUT the error hasn't occured because i broke my phone(it was working fine for 10 months). I lost all my data because of this error. i don't want apple to fix my screen or anything! i just want them to fix the error 53 so that i can use my phone but they won't! and i haven't given the iphone for service outside yet! so it's still under warranty. please help me. i can't shed all my earning trying to fix a phone where the fault is on apple. PLEASE HELP. THANK YOU.

iPhone 6, iOS 9.0.2

Posted on Dec 31, 2015 2:25 AM

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Question marked as Top-ranking reply

Posted on Dec 31, 2015 2:28 AM

iPhone warranty was never International, it will only be serviced in country of purchased.

You do not have warranty in another country.

245 replies

Jan 2, 2016 5:59 AM in response to IdrisSeabright

WoW Yeah! It doesn't matter even if an Apple update bricked your device! too late i realised that! and that's the last Apple device i'm gonna use! I've been in love with the apple since iPhone 3 but now all the trust i had on Apple is gone! i know none of this matters to you people or Apple but hey wait till One of your Apple devices get bricked! have using your Apple device while it's still working! and thank you for ur replies!

Feb 3, 2016 7:55 PM in response to Arjunthebuster

ARjunthbuster is absolutely correct... It isn't Apples fault that he dropped his phone that's not the point.. Apple is at fault for bricking his phone. They prompt people to download an update which is designed to send a error for any type of hardware change to the Touch ID.. In essence it's like sending a virus to kill a perfectly good working phone. He is correct in that this isn't fair. For example if you drop your phone and it cuts the Touch ID flex cable. You are at a total loss. Apple won't fix it because you dropped it, you can't get a third party to replace it and you can never update it.


<Link Edited by Host>

Feb 3, 2016 8:45 AM in response to Fat_Monkey

Fat_Monkey wrote:


ARjunthbuster is absolutely correct... It isn't Apples fault that he dropped his phone that's not the point.. Apple is at fault for bricking his phone. They prompt people to download an update which is designed to send a error for any type of hardware change to the Touch ID.. In essence it's like sending a virus to kill a perfectly good working phone. He is correct in that this isn't fair. For example if you drop your phone and it cuts the Touch ID flex cable. You are at a total loss. Apple won't fix it because you dropped it, you can't get a third party to replace it and you can never update it.


http://youtu.be/_tOaWuvTjFg


Clarification: Apple won't fix it for free because he dropped it.


Show me where the warranty states that physical damage is covered under warranty.


And in addition to unauthorized service voiding support form Apple, Apple also has the authority to not allow their operating system to be allowed to be used on modified devices. They own the iOS, not the user. You have NO rights to use the iOS on anything except an official Apple iOS device. And once it's been modified, it's no longer an official Apple device.


That's all spelled out in the terms of service of the iOS as well as the iOS device warranty. If you don't like those terms & conditions, then don't agree to them.


It's like going into a restaurant, ordering food, and then refusing to pay because you disagree with the price that was displayed clearly in the menu when you ordered the food. If you didn't want to pay $12 for a cheeseburger, then you shouldn't have ordered it and eaten it.


Why do you think you have the right to change the agreement AFTER you willingly entered into the agreement?


"Oh, mister landlord, I know I signed a two year lease and my monthly rent is supposed to be $1200, but I only think this place is worth $800, so that's all I'm giving you. That paper I signed means nothing."

Feb 3, 2016 7:04 PM in response to TJBUSMC1973

Show me where I said they would replace it? You know as well as I do that you cannot "not agree" and use the device. It's hardly comparable to eating a burger or paying rent. Best advice your giving is avoid this product. The point isn't even the fact that they will not replace it. The point here is they should allow the consumer the opportunity to know "Hey we are fixing to make your perfectly good phone useless" because you attempted to pay a reasonable amount of money to have it fixed.

Feb 3, 2016 7:12 PM in response to Fat_Monkey

No, that is not the point at all. The point is you took a device that we would have fixed to a non-citified jerk (if you are referring to the foul-mouthed person in your YouTube video) who has absolutely no access to Apple documents, codes or parts and had them repair it when they should have known it would not work and warned the person who was having the repair done. For security reasons Apple does not allow the parts or code outside, especially not to someone who is not authorized to make repairs.


I would advise anyone who wants to have their phone repaired by 3rd party service people that they purchase a used device from Apple that does not have Touch ID. Does Samsung openly allow non-authorized repair sites to replace their ID buttons?

Feb 3, 2016 7:45 PM in response to Fat_Monkey

And you would be incorrect. As I said earlier it would be far better if the phone ceased to operate upon immediately replacing the original Touch ID with a salvaged or counterfeit home button. Maybe in future versions that will happen.


Won't be long until we also see posts from people with the 6s and 6s Plus complaining about unauthorized repair sites, like the moron in the YouTube video, replacing their 3D Touch screens with counterfeit screens and then the Phone doesn't work correctly.


It isn't a ridiculous amount if the iPhone is properly repaired. It is a ridiculous amount if an unauthorized repair site fixes the phone without informing the customer about the problems with the Touch ID, or using the old Touch ID.

Feb 3, 2016 7:59 PM in response to deggie

I'm possibly the only person in this thread now that doesn't work for Apple but as you said there is a problem with the Touch ID. The problem is that Apple has used that problem with the recent updates to ruin thousands of perfectly good phones. Mine is not one of those and works perfectly. I'm simply pointin out when something is wrong and someone has been done wrong and in this case Apple has done a lot of people wrong

Feb 3, 2016 8:16 PM in response to Fat_Monkey

A few points to note:

1. All posters here like yourself do not work for Apple. Me included.

2. Apple do not sell parts to 3rd parties except AASP (Apple Authorise Service Provider)

So if you have your iPhone repaired, where do you think the parts are from?

3. Apple do not train 3rd parties service technician see point 2.

So it's mere luck that it still work after they opened it.

iphone 6 error 53 and APPLE WONT REPLACE OR FIX!

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