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I have an iPhone 6 with IOS 9.2.1 and from today , when I click over a link on mail the Safari app doesn't open to see the link. If I open Safari directly
and I search for anything on google, when the results come in, I press in any link and don't work too.
I did a copy of iPhone and I reset it with iTunes, then I restore the last backup and the problem remains.
What can I do?
Thanks.
iPhone 6, iOS 9.2.1
Another one here. iPhone 6, problem started when I'd already been using 9.2.1 for quite some time. I hoped an update to 9.3 would fix it but to no avail. I have no clue how to fix this, reading the other comments in this thread.
No links opening just after updating to ios 9.3. Nor in Safari, Chrome or Firefox. Puffin is woking for the moment.
I'm having the issue with my iPad and Iphone6. Neither links in email or safari are working.
I dowloaded iOs 9.2.1 through https://ipsw.me/
Installed this .ipsw file in iTunes
Hold the Alt key (on Mac OS X) / the Shift key (on Windows) and hit “restore” in iTunes
iOs Restore went ok but all data is gone from the iPhone 😟
Restore from backup does not work because the latest backup was with iOs 9.3 😟
On my iMac I restored the MobileSync backup folder (1 day before upgraging to 9.3) via Time Machine (~\library\Application Support\MobileSync\Backup\)
Long live Time Machine!!!
Now I could restore my iPhone from backup 🙂
Everything works fine again 🙂 🙂
Waiting for the upgrade 😁
Apple is aware of this issue and will fix it in a software update soon.
Source: http://9to5mac.com/2016/03/29/apple-ios-9-crashing-bugs-when-tapping-links-fix-s oftware-update/
Hello pclemares,
Thanks for using the Apple Support Communities!
From your question, I understand that hyperlinks are not behaving as expected after updating to iOS 9.3. We know how frustrating situations like this can be and we want to make sure your devices are working as expected.
iOS 9.3.1 was recently released. Performing this update should resolve this situation.
If hyperlinks don't open in Safari, Mail, or Messages after updating to iOS 9.3 - Apple Support
Cheers!
Update my 6S to 9.3.1 and everything is fixed. Hyperlinks working, iPhone is back to life. Anyway, this was a huge problem, is not just something minor. For a brand like Apple and a 1000€ phone it's a shame.
I downloaded, but did not install iOS 9.3 this morning. I am not being prompted in iTunes for a new version, and it shows the downloaded one as 9.3. What can I do? I certainly do not want to do two updates in a row. Way too much time.
I finally found "Check for Updates" in iTunes Help, and was able to download 9.3.1. They don't make it easy.
Apple addressed this issue in iOS 9.3.1. Please see Apple fixes web link bug in iOS 9
Links don't work between Mail and Safari
