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Links don't work between Mail and Safari

I have an iPhone 6 with IOS 9.2.1 and from today , when I click over a link on mail the Safari app doesn't open to see the link. If I open Safari directly

and I search for anything on google, when the results come in, I press in any link and don't work too.

I did a copy of iPhone and I reset it with iTunes, then I restore the last backup and the problem remains.


What can I do?


Thanks.

iPhone 6, iOS 9.2.1

Posted on Feb 11, 2016 2:52 PM

Reply
25 replies

Mar 29, 2016 12:36 PM in response to doubledawg

I dowloaded iOs 9.2.1 through https://ipsw.me/

Installed this .ipsw file in iTunes

Hold the Alt key (on Mac OS X) / the Shift key (on Windows) and hit “restore” in iTunes

iOs Restore went ok but all data is gone from the iPhone 😟

Restore from backup does not work because the latest backup was with iOs 9.3 😟


On my iMac I restored the MobileSync backup folder (1 day before upgraging to 9.3) via Time Machine (~\library\Application Support\MobileSync\Backup\)

Long live Time Machine!!!


Now I could restore my iPhone from backup 🙂

Everything works fine again 🙂 🙂


Waiting for the upgrade 😁

Mar 31, 2016 11:14 AM in response to pclemares

Hello pclemares,


Thanks for using the Apple Support Communities!


From your question, I understand that hyperlinks are not behaving as expected after updating to iOS 9.3. We know how frustrating situations like this can be and we want to make sure your devices are working as expected.


iOS 9.3.1 was recently released. Performing this update should resolve this situation.


If hyperlinks don't open in Safari, Mail, or Messages after updating to iOS 9.3 - Apple Support


Cheers!

Links don't work between Mail and Safari

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