Why is the app store not updating/downloading apps

Well a very simple work around to fix this problem temporarily is for you to connect to your WiFi hotspot (if you have one) & that should do the trick as far as downloading your updates/apps.

Yes it’s a slower option than WiFi but it was the only thing that worked for me this morning. What kills me is I woke up today & found that updating my apps just did not work. But I’m grateful that my hotspot seemed to have worked for the time being. While it doesn’t address the bigger picture, still I hope this helps.

This new update has been a disaster. It ruined the podcast app, which is unuseable (and I do not seem to be alone in this opinion). I have tried to download a new podcast app but as others (over 2200 users on this thread) have attested, I cannot down load any apps. What is going on? I read the instructions above and there are too many glitches in your directions to get into, but the bottom line is it just doesn't work.

I am having the same problem with my iPhone 5SE. Apps won't download, nor will any apps update. I have carried out all the above solutions and have plenty of free memory. I have. signed in and out of everything more times than I can remember, All settings are correct and I have the latest version of ios. The only thing that works for a short time is to power down and then back on again but this only works until the next set of app updates appear or I want to download a new app. This has only started to be a problem since upgrading to ios 11. Apple needs to resolve this issue

Been fighting App Store download problem for a few days and finally figured something out: (IOS 11.1.1, IPhone 8):

Turned off Touch ID for App Store in Settings/Touch ID & passcode. Then, went into Settings/ITunes & AppStore/password Settings and made sure that the “purchases and in app purchases” setting “always require “ is checked. This cleared up the issue for me.

Please note that I tried to turn on the Touch ID for app purchases again and this brought the problem back so leave Touch ID off for the App Store. Hopefully IOS 11.2 fixes this, if so, let me know. I don’t have WiFi so usually am a little slow with updates.

KC

Been fighting App Store download problem for a few days and finally figured something out: (IOS 11.1.1, IPhone 8):

Turned off Touch ID for App Store in Settings/Touch ID & passcode. Then, went into Settings/ITunes & AppStore/password Settings and made sure that the “purchases and in app purchases” setting “always require “ is checked. This cleared up the issue for me.

Please note that I tried to turn on the Touch ID for app purchases again and this brought the problem back so leave Touch ID off for the App Store. Hopefully IOS 11.2 fixes this, if so, let me know. I don’t have WiFi so usually am a little slow with updates.

KC

Absolutel! I’ve been an apple user since 2000 and this is the worse Apple has been. Ever since the untimely passing of Steve Jobs, Apple hasn’t been the same since. Apple needs to shut down their development department and get back to basics and concentrate on the prodcuts they have now. I don’t know what they’re doing in Silicon Valley, but it needs to stop.

Hey Ssimon311,

I completely understand how you feel about your iPhone not performing as you'd expect! Rest assured, I'd be more than happy to help you to hopefully resolve your issues you're experiencing with your iPhone. Let's follow these steps to see if they'll help with the issues you're experiencing. After each step, try seeing if they fix your problems.

Updating your iOS device to the latest version.

• Try updating your iOS device wirelessly, or with iTunes before continuing to trying the other troubleshooting steps listed below to help make sure we're able to troubleshoot your iOS device properly. If you need help updating your iOS device, please visit this Apple support article: Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

Troubleshooting steps to attempt to resolve issues updating and installing apps.

• Make sure you're running the latest iOS version.
  • To determine if you're running the latest iOS version please open Settings > Tap on General > Tap on "Software Update"
    • If you're iOS device is up to date, you'll get a message saying "Your software is up to date."
• Next, reset your network settings
  • Open Settings > Tap General > Tap Reset > Tap Reset Network Settings
    • If you're prompted to enter a passcode, enter it now then follow the onscreen instructions.
• Now, try signing out of iTunes & App Store
  • Please visit this support article from Apple for assistance signing out of iTunes & App Store: Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support
• Sign out of iCloud next
  • If you need help signing out of iCloud, you'll want to view the same article as the previous one for assistance on signing out of iCloud: Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support

Troubleshooting steps to help you with the battery on your iPhone.

• Try Restarting your iOS device
  • Press and hold on the Sleep/Wake button
  • Drag the slider to power off your device completely.
  • Once the device is off, press and hold on the Sleep/Wake button until you see the Apple logo.
• Apple provides several tips to help you get the most out of your iPhone's battery which you can find here: http://www.apple.com/batteries/maximizing-performance/
• If you'd still like, you can set up a Genius Bar appointment for them to determine the condition of your iPhone's battery.
  • Setting up a Genius Bar appointment:
    • http://www.apple.com/retail/geniusbar/
  • iPhone Battery and Repair Costs:
    • https://www.apple.com/support/iphone/repair/battery-power/
• Enable Lower Power Mode
  • Open Settings > Scroll down and choose Battery > Toggle Lower Power Mode on.

I hope I was able to help you. If you have any questions, please don't hesitate to ask I'd be more than happy to help! I own an iPhone too and I don't enjoy it as much when it's not working right either so I completely understand how you feel. The great thing is that the Apple Support Communities is here all the time with people who are all here to get help, or to help others. So stop by again if you need anymore help, all right? 🙂

-Best of Luck,

John

Still not workin, i have an iPhone 6s, apps don,t update and download

i am having the same problem with my 6plus. Apps won't download, they just stay black and show "waiting" nor will any apps update. Did you find the answer to this problem? What did you do?

I'm having the same issue now for about two weeks. What's going on? I really don't want to erase everything just to find out there's nothing wrong on my end.

yea,, same here. It has been about 2 weeks. I went to my carrier AT&T today and everyone in the store worked on it but no luck. They told me to go to the Apple Store. I didn't have time so I just sent the customer support and email. I'm waiting for a response. I'll let you know what I find out.

Same here, no icons, no updates.

Restart, reset all settings, logout and back in, all that didn't make a different

Exactly same problem with my iPhone 6. Complete pain in the butt. Very annoyed as I am on holiday and really need to update apps for various reasons. It is a huge lesson to me to not be so dependent on Apple. Very, very unimpressed. This should not be happening and very little coming from Mother ship by way of help.