My iphone 6 bent in my back pocket and apple is saying its my problem after I sent it in.

I Live 10 minutes from an Apple Store and have a good relationship with them and our local AASP.

i get a lot of dissatisfied people that went to Apple first and couldn't get their problem solved reasonably, so they come to me and I fix what Apple can't or won't fix. IPhone 6 bends are common. iPhone 4s are not. On the other hand greyed wifi is common in the 4s , but rare in the 6---in fact I've never seen it. Each device has signature weak points. probably 50% of dead phone water damage in the 6 is one specific cap on the board---it just goes bad.

I Don't see why it is so hard to accept that these phones are fantastic little devices, but they all have faults. I can bend an iPhone 6 with two hands. Try that on a 4s. It is what it is. Stuff breaks, fix it, move on. iPhone 6's bend, they just do.

mendonipadrehab wrote:

iPhone 6's bend, they just do.

They do not bend spontaneously. They will bend if abused, just like your car will when you drive it into a tree.

iPhone 6's do not just bend, it takes 35K of force to bend one. It does not happen often.

II've never heard of any of my customers Been declined for OOW swap. My customers are from all over the world, my business is primarily mail in repair for board level problems. yesterday I solved an iPhone 6s no backlight phone sent all the way from Norway. I have quoted this repair a second time this week. This phone is too new to have had enough screen swaps to have backlight failures this early. I found in the phone last night a tiny ball of solder that is an artifact from the wave soldering process. It was wedged in between the backlight filter and an adjacent cap.

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you can say whatever you want, but the fact is they do bend. Commonly.

You said that bending iPhones are common, when in fact you know of a relatively very small number to which it has happened, relative to the tens of millions that have been sold around the world. That defies the very definition of "common".

mendonipadrehab wrote:

Bends on the iPhone 6 are really common, and so unfortunate. Youre right--it isn't his fault. You almost never see bends in an iPhone 5s or earlier, but with the iPhone 6 I see several per week.

He placed it in his back pocket (to go trampolining) so who's fault is it ?

I would not say it is extremely common, but they do bend. When the device can bent with your hands alone, it is pretty flexible. I have to agree with ipad rehab that you really dont see many bent Iphone 5's or 4's, but I have seen a few bent 6's. Not to say it is the only the phone that bends, but it is easier to bend it than some others.I would not call my observations a "official sample", but you can pull up Youtube videos where people bend them with their bare hands. Mendonipadrehab literally does see thousands of phones, she is a very respected individual in the repair community. Everybody here needs to relax!

mendonipadrehab wrote:

you can say whatever you want, but the fact is they do bend. Commonly.

No they don't

It is his fault. It *****, but they do bend. Kind of like a soda can, but with an Apple. Sitting on them seems to be the worst. I don't know why people put their phones in their back pocket, it seems like a terrible idea personally.