Safari and all browsers not opening Java Script Links - Seems like App Issue

iCloud does not store the apps, unfortunately, only the data associated with those apps.

So, yes. I agree.

This will tale you some time.

You never pointed out whether or not you own/use a computer or whether you've used iTunes or not.

If you own/have a computer with iTunes on it, iTunes will backup/store all of apps and data for that iDevice, making the erase/restore process, realatively, a painless procedure to accomplish.

With iTunes on a computer, fully erasing and restoring an iDevice only takes a couple of hours,,at the most.

At any rate, you have, at least some backup in place as you needed to do a complete restore.

There is no othe way to solve your issues.

As far as my attitude is concerned, it was you who was vehemently opposed to doing what needed to be done amd what prompted my terse reply to you.

If this works, end the end, you'll have working iDevices, again.

Good Luck & Good Health to you.

Hello,

I had exactly the same issue on my Ipad Air 2. I restored it to faculty settings and it worked for about 3 weeks, then the issue showed up again. If you figured out a solution, please let me know.

Turning off java in the settings seems to solve the problem but you can`t enjoy the full experience. I`m updating to 9.3 right now, maybe that helps....

Hi Mike,

At least I find someone who has the same issue that I experienced just after the Safari bug. i don't know what to do with this, i've tried everything.. resetting, restoring, nothing changed.. but you are not alone..

I even installed ios9.3 to see whether there was a change or not.. but no...

I restored my iPad 3 weeks ago because of this issue. It worked till this week. When I turn off java in the Safari settings the most links are working. But this is not a good solution.

Yesterday i updated on 9.3. and nothing happened.

I have wondering what apps are new on my ipad since my restore 3 weeks ago. Cause this issue came back after 3 weeks. So there are only 3. Steam power 1830, opera coast and Booking.com. I deleted Steampower first. After a reboot my iPad is working so far.

hope this was it....

Hello,

I do not have Steampower. If an app causes this, it shall be another one, OR there could be several apps that could cause this issue.

This is so annoying and frustrating , I feel I have a great tool that I cannot use anymore..

Updated to 9.3 on my iPhone and having the same problem. Cannot click hyperlinks from mail, twitter or from within a browser search in safari. Freezes my apps when I do so. Tried wiping the phone and restoring from a backup and I still have the same problem.

Way too many setting to be expected to start completely over without the benefit of using my pc or icloud backups (kind of defeats the purpose of having backups).

I have the same problem with mail, Safari, and messages. Links work with the gmail app. Links work in Chrome but only with a long click to get the option to open in a new tab. It appears this has happened before with 9.2.1 but I could not find an answer that fixed the problem. I do not think it started until 24 hours after the update. iPhone 6s+ 128gb 9.3.

I was told by Apple support team to:

- launch an iCloud backup

- restore iPad as new device and check whether the issue is here or not

- if not, restore through iCloud backup (not iTunes) and check

This method would bypass a potential problem within the iTunes backup (corruption, or other)

Did anyone try this already ?

Don't see why this should help.

As soon as you restore your problems will come back.

And why should there be a difference between an iCloud and a iTunes backup?

A backup is a backup. Either you restore all data or you don't.

Nothing in between...

Except that when you restore from iCloud and as a new device, aren't you downloading a clean iOS with non-corrupted system files, on which you will download the data that are in the cloud. When you are restoring from iTunes, ayou are restoring the whole, i.e. including corrupted system files if any.

That's what I was told anyway.

Did someone try? I understand plenty of people are against, but in this case let's be pragmatic, did someone experience this already ?

Just got a reply from an Apple engineer. They are working on resolving the issue in a next iOS update.

In the meantime there is a way to solve the issue.

Go into

Settings > Safari > Advanced

and turn off JavaScript

Go back to Safari and force close it (double click home button, swipe up Safari)

Now open Safari again and . . . url hyperlinks work again.

Obviously, this solution comes at the small inconvenience that websites using JavaScript will not be rendering in an optimal manner.

That is for the next iOS update.

Also contacted Apple Support and wasn't even told about the Java option, they just told me that it was a known issue with no current resolution that engineers are working on and would be addressed in a future update. I mentioned I rely on my iPhone to conduct business and have already lost countless hours trouble shooting as well as lost data when I rolled back to a previous backup. I got a 'we understand your concern' and that was it.

I may go pickup a Galaxy S7 this afternoon. Haven't been able to use mail correctly for 4 days now and there doesn't seem to be any real concern from Apple.

I have this issue (Mail no longer opening web links) since yesterday, under iOS 9.2.1. My fix: I am now using Outlook for iOS and set the browser to Chrome ... of course a very embarrassing solution for Apple.

HI Mike, I'm not very technical and I have about a dozen apps, but I'm experiencing the same problem with an iPad Air and iPhone. It began over the last few days when I was visiting Amsterdam, not that I am associating the location with the problem, but I was using google maps, and visitacity apps a lot.